Okdais Reviews 

57
•
TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

Amber and the Okdais customer service team is very easy to communicate with. I found that they were replying to my emails in a very timely manner and were very informative regarding any questions and... See more

Rated 1 out of 5 stars

Bought a prom dress. The dress is absolutely horrific. It is pictured as a silky formal dress. The fabric is actually a stretchy polyester. The colors are completely off. The description is misleading... See more

Rated 5 out of 5 stars

I was nervous at first to purchase something that would have to travel so far, but I was wonderfully surprised. It showed up exactly how I ordered and very quickly. I would recommend this site to oth... See more

Rated 5 out of 5 stars

This was a stunning dress. Well made. The laces in the back made it easy to customize the fit. Follow the sizing guidelines they post. The fabric was perfect. I wore this to a military ball and got lo... See more


Contact info

3.9

Great

TrustScore 4 out of 5

57 reviews

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3.9

All reviews

(57)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Great company

Great company, I recently purchased a dress from okdais and I love it! It looks elegant and sexy, the fabric is soft and comfortable, and the size is right, I would definitely recommend this company.

27 December 2025
Unprompted review
Rated 5 out of 5 stars

Great Communication

had an excellent experience with Okdais! From the start, their communication was top-notch. When my package was unfortunately lost in transit, they went above and beyond to keep me updated every step of the way. They were extremely patient and empathetic, really showing they cared about the situation. Instead of just telling me to wait, they guided me in the right direction and ensured I had all the information I needed to resolve the issue. I’m so grateful for their attentive service, and I would definitely recommend them to anyone. Their customer care is truly outstanding!

19 December 2025
Unprompted review
Rated 1 out of 5 stars

Do NOT order from this website

Do NOT order from this website. The dresses were not as they appeared on the images and fit poorly. My wife contacted the company as soon as she tried on the dresses. I wrote an email and they didn’t reply after 24 hours, so I wrote another one saying “the dressed don’t fit well, I would like to return them as I won’t be able to wear them.” To which they asked “can you please tell me what is wrong?” when i clearly stated what was wrong.
I told them they don’t fit well and are not how they appeared in the photos online. Then after taking 2 days to reply, they asked for photos of me wearing the dresses and more specific answers on what’s wrong with them, instead of just continuing with my return request. To which we just said, I would just like to return the dresses please.
They then took another 2 days they still didn’t not want to proceed with returning the items and offered us $50 back instead of returning the items. They also said that there is no guarantee that they receive the package since they are in China and if the package is lost then we will be getting no refund at all. We declined their coercion of trying to get us to keep the items which we didn’t desire and informed them that we will send them back to the address in China they finally provided.

14 May 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT order from this website

DO NOT order from this website. I ordered a dress that cost me over $250 and the dress wasn’t what I ordered. I emailed them to ask for a return and they declined stating they couldn’t guarantee the dress would be an exact replica. They only offered me a $50-$80 return. I’m no stuck with a dress that I didn’t order and out almost $300.

6 October 2025
Unprompted review
Rated 1 out of 5 stars

Scam they false advertise be very…

Scam they false advertise be very careful when ordering from this company , you will have to pay for custom fees plus postage’s fees when sending the dresses back . I would not recommend this company . There based in China as well not UK or America

24 April 2025
Unprompted review
Rated 1 out of 5 stars

Scam ..

I ordered my wedding dress from them.Got an email saying it was shipped but the link never worked. When it finally arrived it was the wrong size. I ordered a size 14 got a size 4. Emailed them 3 different times to discuss on how to return it or replace. Never heard back.

1 June 2025
Unprompted review
Rated 1 out of 5 stars

SCAM, BUYER BEWARE!

SCAM, SCAM, SCAM… BUYER BEWARE!!!! DO NOT USE THIS WEBSITE, THEY ARE STEALING FROM OTHER DESIGNERS AND POST AS THEIR OWN! The dress is does not even come close too what’s being displayed online! They will offer small refund for $30-$80, when I paid $314. They will not honor their Return/ Refund Policy! My daughter Prom on June 7, now we have to find a new dress and spend more money!
-Disappointed Mother

22 May 2025
Unprompted review
Rated 1 out of 5 stars

Worst costumer service

Worst website I have bought from, The dress came! Beautiful, well made BUT, not my size!! So ofc I would like to return it. They answer back after 5 days, arguing and trying to give me discount instead of the actual refund I want. They want me to pay the shipping fee, which I understand, but 70$!!!!! My dress cost 205$, how much will I even get back!? 30$!! This is crazy!! Still, they have not given me the return adress even tho I wrote to them the exact day my dress came! Which was 28th of March, 3 weeks ago!!!!!!!!!

28 March 2025
Unprompted review
Rated 1 out of 5 stars

Still haven’t received our refund!!

paid for the shipping cost ourselves to return it and still haven’t received our refund, poor quality and actual dress has nothing like the one on their website. Now no dress, no refund and paid extra to ship the dress back.

WE WANT OUR REFUND BACK !

9 April 2025
Unprompted review
Okdais logo

Reply from Okdais

Dear, we have refunded you, but it will take a few days for the funds to arrive in your account. Please be patient.

Rated 1 out of 5 stars

I order a custom dress and regret it.

I ordered a custom dress and gave my exact measurements. The dress was terrible. It looks nothing like the picture. I tried to return it with a full refund. They want to try and offer little to nothing for a dress I will never use. First, they offered $30, $50, and then $80. I paid $253 for a dress I can't use. Buyers beware before you purchase from them. Don't believe the good reviews.

11 February 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMER FROM CHINA

SCAMMER FROM CHINA

THEY REFUSE TO REFUND THE COST OF THE DRESS MY DAUGHTER PAID FOR…

POOR QUALITY DRESS AND NOTHING LIKE THE PHOTO ON THE WEBSITE

7 February 2025
Unprompted review
Rated 5 out of 5 stars

I was nervous at first to purchase…

I was nervous at first to purchase something that would have to travel so far, but I was wonderfully surprised. It showed up exactly how I ordered and very quickly. I would recommend this site to others! Much cheaper than other dresses I had priced and wonderful speed and quality. Thanks!

16 August 2024
Rated 5 out of 5 stars

This was a stunning dress

This was a stunning dress. Well made. The laces in the back made it easy to customize the fit. Follow the sizing guidelines they post. The fabric was perfect. I wore this to a military ball and got lots of compliments. The communication from the seller was perfect. Shipping takes a while so order in advance. Worth the wait.

15 August 2024
Rated 4 out of 5 stars

Really Impressed with the service

Really impressed with the service and dresses from Okdais.com. I really love this dress I bought from here. I look sexy and elegant and everybody look at me and tell me how pretty am I with this dress. I love the site and services are also excellent.

14 August 2024
Rated 4 out of 5 stars

Beautiful dress

Beautiful dress, great quality, and shipped fast. Very happy with the experience overall, perfect lengths, cute patterns, and good prices! I definitely recommend this!

16 August 2024

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