Really good and understandable service. I have elecrisity from OK. And I like that, cose I can controll all from my mobile phone. And see what I am really using.
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Review summary
Created with AI, based on recent reviews
Reviews shaping this summary
Excellent telephone service/sales. They are very patient guiding new EV owners to the right product to fit their needs, especially Martin P.!
Very good service!! It was my first time charging my el car.... I could not find out how.... The guy in the kundeservice was super professional and helpful!! I'm happy I started be a castumer by... See more
I have been using OK Company’s electricity and natural gas services for my home for more than a year. Recently, I also signed up for a charging box and a car wash contract. I am extremely satisfied w... See more
Company replied
Company details
- Electric Utility Manufacturer
- Electric Utility Company
- Electric Vehicle Charging Station
- Gas Company
- Gas Station
- Green Energy Supplier
About OK
Written by the company
OK energi
OK er et 100 % dansk energiselskab og totalleverandør af energiprodukter og rådgivning.
Vi leverer god energi til danske boligejere og dansk erhvervsliv. Det har vi gjort i mere end 100 år.
Vi er samtidig Danmarks mest solgte benzinmærke med 670 tankstationer. Du finder også OK's ladestandere i hele landet.
Vi støtter lokalt
Vi støtter sport og foreningsliv i Danmark, og vi uddeler hvert år sponsorkroner til mere end 3.000 forskellige klubber og foreninger.
Du kan støtte din lokale forening, hver gang du lader, tanker eller tænder lyset derhjemme. Det er OK energi.
OK's produkter
OK sælger blandt andet også ladebokse, fyringsolie, diesel, smøreolie, naturgas, el og varmepumper, og du kan bestille døgnet rundt. Enten ved at ringe til os på 70 10 20 33 eller online på vores hjemmeside, ok.dk.
Vi har desuden en landsdækkende kæde af tankstationer for tunge køretøjer, OK truckstationer, hvor bl.a. vognmænd kan tanke diesel døgnet rundt.
Vi har privatkunder, erhvervskunder og kunder i det offentlige.
Kundeservice
Du kan ringe på 70 10 20 33 - telefonen er altid åben!
Du er altid velkommen til at ringe til OK døgnet rundt. Både når du skal bestille produkter, have svar på et spørgsmål eller måske bare have et godt råd med på vejen.
Contact info
Åhave Parkvej 11, 8260, Viby J, Denmark
- 70 10 20 33
- ok@ok.dk
- www.ok.dk
4.3
Excellent
39K reviews
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Good service and timely
29 July 2025
Transparens og god kommunikation er et…
Transparens og god kommunikation er et kæmpe plus. At prisen så er højere end de absolut billigste kan jeg leve med (men trækker selvfølgelig lidt ned)
8 August 2025
All good so far
All good so far, I just hired the service. Quick service and support, easy to contact.
13 July 2025
Great explanation from the man who I…
Great explanation from the man who I talked. Thank you
21 July 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Such nice logo very attractive soulless…
Such nice logo very attractive soulless empty reflects the company very well
9 July 2025
Unprompted review
Reply from OK
Hi Mate
Thanks for noticing our logo – we do think it's clean and eye-catching, so we’re glad it made an impression!
As for the rest of your comment, we hear you. While the tone’s a bit sharp, we take all feedback seriously.
We’re working hard to make sure our service feels anything but empty – with competitive prices, convenience, and friendly support at the core of what we do. Hopefully, we’ll get the chance to show you the substance behind the style.
Best regards,
Sema, OK
on 4/7/25 i made order…
on 4/7/25 i made order 1d:250704050158741 for 393 usdt for 115000 pkr ...okx offered to lure me of escrow protection ..later on informed me seller took all money we dont have either cryptos or your money back..such pathetic loser scaming people of their hard earned money...when i asked them to take sellers equity and help me they deleted all my data to cover their marks...seems like okx is leading brand of crypto scammer...beware
4 July 2025
Unprompted review
Reply from OK
Dear Ahmad
Thank you for your review.
We would like to clarify that OK has no connection to OKX or the transaction you mentioned. OK and OKX are completely separate companies, and we are not responsible for any issues related to OKX’s platform or transactions.
We kindly suggest that you contact OKX directly for assistance, as your review has unfortunately been posted in the wrong place.
We wish you the best of luck in resolving the matter.
Best regards
Sema, OK
Support to sports clubs.
14 June 2025
Stay away from OK
I move to OK last year in may and we make a deal to pay monthly ! I didn't get invoices for april,may and june til yesterday and guess what,surprise ! I get a faktura 1600 kroner from them with korrektion from 1 january til 31 march ! I talk wit a lady from OK customer service to find out why I have to pay those money and she said the government make new rules but on the invoice they write something else! When I ask where I can make a complain about it,she said : to the government ! So after they cheat customers are arrogant also ! I decide to move to another company because if I will stay more with OK,who know's what kind of " korrektion" they will send ! 0 stars and a very bad customers service !
24 June 2025
Unprompted review
Reply from OK
Hi Budan,
Thank you for your review.
My colleague has explained the situation to you, and it is Energinet that has carried out this recalculation for all customers in Denmark who use electric heating.
Previously, the 4,000 kWh threshold you needed to exceed in order to receive a reduced electricity tax was roughly distributed over the 12 months of the year. This meant that each month, you paid full electricity tax on part of your consumption and received a reduced tax on the rest. Now, however, you must use 4,000 kWh before receiving the reduced electricity tax. This means that the extra charge you’ve received is tax you still owe.
As a result, you should expect your electricity bills to be slightly higher at the beginning of the year. But once you reach the 4,000 kWh threshold, your bills will decrease, as you'll then start receiving the reduced electricity tax.
These are the same rules that all electricity providers are required to follow.
You can read more about the new recalculation on our website ok.dk or on Energinet’s website.
Have a great day.
Kind regards,
Sandra, OK
It was a good experience because of…
It was a good experience because of companies many attractive offers and will be better if transfer of service would be little bit faster in case of electricity provide and transfer
4 June 2025
I’ve been a satisfied OK El customer…
I’ve been a satisfied OK El customer for over two years, and we recently moved to a new house. As part of that transition, I signed up for a charging station for my new car and began filling out the required questionnaire.
However, I found some parts of the form unclear and decided to contact customer service for help. Unfortunately, the representative I spoke with was extremely unhelpful and dismissive. When I asked for clarification on one of the questions, I was told: "I don't live at your address, so you need to fill in the information yourself."
The tone was rude and lacked any willingness to assist, which was very disappointing. As a long-term customer, I expect a more respectful and supportive approach — especially when dealing with a product and service that requires customer input and understanding.
I hope this feedback is taken seriously, and I would appreciate a follow-up and improved support going forward.
2 June 2025
Unprompted review
Reply from OK
Hi Balaji
Thank you for your feedback.
In Ok we always want to do our best to help our customers with our products.
I am sorry you had another experience at first, and we did not help you enough.
This is not good enough.
I know my collegues have been in touch with you again, and i can see everything is in process, eith the charger now.
I wish you a nice day, and hope for many good experiences with Ok in the future.
Best Regards
Charlotte/OK
Very good company!!!
18 May 2025
Ok is ok 😁
Really nice company and the app just works. Ordered electricity from them as well and i am looking forward to e how it goes.
28 May 2025
It was a great experience for us and…
It was a great experience for us and the team who’re perfect and did a great work 🌹
3 May 2025
Thank you for being cheap.
25 April 2025
Jeg finder alle by
24 April 2025
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