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Oils and Herbs UK Reviews 376

•
TrustScore 4 out of 5

4.2

Organic Shop
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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the products for their quality and effectiveness, often noting the natural and organic nature of the items. Many people also highlight the fast delivery and efficient service, appreciating the timely arrival of their orders and the careful packaging. However, some customers experienced issues with their orders, including delayed or missing deliveries, and receiving incorrect or incomplete items. A few other people also felt that the customer service was poor, citing unresponsiveness to inquiries and a lack of clarity regarding product information or order problems.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and service. Many customers praise the great quality,... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Quality

Clients share positive opinions on quality, frequently praising the products as great, natural, organic, and... See more

Order

Users describe ambiguous interactions with order. While some customers received their orders on time,... See more

Service

Reviewers mention ambiguous feedback about service. Some customers praise the excellent service and quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My last order was fine but the previous one lead to me receiving the wrong herbs entirely. I informed you and asked for a refund which has never come. You said you would send me an address label but d... See more

Rated 4 out of 5 stars

Received my product later than expected but it turned out fine. I was informed about the delay however it was worth the wait. Thank you, love your products at good prices too.

Company details

  1. Organic Shop
  2. Herbalist
  3. Natural Foods Store
  4. Organic Food Store

Written by the company

Oils and Herbs uk is family owned business for organic and herbal health product. Founded by the team of herbalist. We are specialist in Essential oils, carrier oils, honey, food supplements, herbs and other food products.

Contact info

4.2

Great

TrustScore 4 out of 5

376 reviews

5-star
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1-star

Replied to 70% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I paid full for my order but the…

I paid full for my order but the merchant only sent a part order and subsequently did not reply when questioned about this. Going to have to pass this onto PayPal to handle.

30 March 2026
Oils and Herbs UK logo

Reply from Oils and Herbs UK

Dear Harendra,

Thank you for your email.

Please accept our sincere apologies for the delayed response — due to the Easter holidays, our team availability was limited.

We’re very sorry to hear about the issue with your order. This is certainly not the standard we aim to provide.

We have now arranged for the missing bottle of Chyawanprash to be sent out to you as a replacement, and it should reach you shortly.

Thank you for your patience and understanding.

Rated 5 out of 5 stars

Fantastic!!!

Fantastic! No kidding. Great prices and offers, reliable delivery and great quality products. Thank you.

25 February 2026
Rated 4 out of 5 stars

Love your products

Received my product later than expected but it turned out fine. I was informed about the delay however it was worth the wait.

Thank you, love your products at good prices too.

6 February 2026

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