Perfect packaging and delivery time. Perfume (Puro Lino) just as i expected, fresh and long lasting which is not usual for this kind of perfumes. Samples also included for free which is much appreciat... See more
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My favorite perfume was delivered quickly and came with a little extra gift. Caldo Gourmand is a unique eau de parfum that's both sultry and refreshing. Not overpowering, but definitely present. Simpl... See more
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I've been a repeat customer at Officina and can only recommend their products. Recently, I bought a refill for a reed diffuser and one of their new candles, and they are heavenly. They are supremely l... See more
Company replied
Honestly, this company is the best I have ever bought anything from online. I am grateful for their customer service team, the WhatsApp handler, whoever that is, is the type any employer should have.... See more
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Company details
About Officina delle Essenze
Written by the company
Officina delle Essenze è un brand di profumeria artistica fondato nel 2001 a Roma da Maurizio Lembo e specializzato nella produzione di profumatori per l'ambiente con bacchette e spray, candele profumate, profumi per tessuti e per la persona, Eau de Cologne e Eau de Parfum. Un'azienda a conduzione familiare in cui vige ancora la regola di “quel saper fare” tutto italiano che ha reso grande il Made in Italy nel mondo.
Officina delle Essenze is an artisanal perfumery brand established in 2001 in Rome by Maurizio Lembo. We specialize in crafting ambient diffusers with sticks and sprays, scented candles, fabric and personal fragrances, Eau de Cologne, and Eau de Parfum. Our family-run business upholds the quintessential Italian tradition of craftsmanship, which has contributed to the global recognition of Made in Italy.
ACQUISTA ONLINE
TOP 40 FRAGRANZE
FACEBOOK
INSTAGRAM
Hai bisogno di un consiglio su una fragranza? Non sai quale scegliere? Il team di Officina delle Essenze è a disposizione per qualsivoglia domanda o suggerimento. Scrivici!
Do you need advice on a fragrance? Unsure about which one to choose? The team at Officina delle Essenze is here to help with any questions or suggestions you may have. Get in touch with us!
SE ACQUISTI SUL SITO...
Campioncini omaggio con ogni acquisto
Spedizione gratuita in Italia con 30 € di spesa • Consegna in 48 ore con DHL o 72 ore con TNT • Tracking corriere in tempo reale con notifiche via E-Mail ad ogni step • Customer Care su WhatsApp, Instagram e Facebook 24/7, anche sabato e domenica.
Contact info
via degli Olmetti, 2/C, 00060, Formello (RM), Italy
- +39 391 37 25 200
- customer.care@officinadelleessenze.com
- www.officinadelleessenze.com
4.9
Excellent
491 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent products and excellent…
Excellent products and excellent service - a premium experience💯🏆🤩👌
2 March 2026
Unprompted review
Reply from Officina delle Essenze
Thank you very much, Katja. We are truly delighted to hear that you are so satisfied. Warm regards, and see you soon. Ciao 😊👋🏼
Perfect packaging and delivery time
Perfect packaging and delivery time. Perfume (Puro Lino) just as i expected, fresh and long lasting which is not usual for this kind of perfumes. Samples also included for free which is much appreciated. I will certainly return to buy again.
18 February 2026
Reply from Officina delle Essenze
Thank you very much, Dionysios. We're truly delighted to hear that Puro Lino has fully met your expectations. We hope that among the samples you received you found something that caught your interest. Warm regards! Ciao 😊👋🏼
Reply from Officina delle Essenze
Thank you so much, Tsvetelina! We're truly delighted to have brought a little piece of Italy to Sofia as well. Warm regards! Ciao 😊👋🏼
Reply from Officina delle Essenze
Many thanks. Speak soon! Ciao 😊👋🏼
As always fantastic
As always fantastic! Easy shipping to UK, great packaging, but the most important great perfume!
23 December 2025
Reply from Officina delle Essenze
Thank you so much Alina for your enthusiastic comment! We're truly happy to hear that Puro Neroli won you over, and that everything – from the shipping to the packaging – lived up to your expectations. Sending our warmest regards and best wishes for a wonderful start to the new year! Ciao 😊👋🏼
Reply from Officina delle Essenze
Thank you very much Plo, warm regards! Ciao 😊👋🏼
My favorite perfume!
My favorite perfume was delivered quickly and came with a little extra gift. Caldo Gourmand is a unique eau de parfum that's both sultry and refreshing. Not overpowering, but definitely present. Simply wonderful!
18 September 2025
Reply from Officina delle Essenze
Many thanks, Simone, we're delighted to know you're so happy with Caldo Gourmand. Warm regards! Ciao 😊👋🏼
Great service
Great service, quick support response and help. Got 2nd order, always in good quality. Recommending 👌
16 July 2025
Reply from Officina delle Essenze
Thank you so much for choosing Officina delle Essenze once again. We're delighted that the quality of our perfumes and the efficiency of our support left a good impression on you. Even when a small issue arises, our goal remains the same: to resolve it promptly and with care. See you soon! Ciao 😊👋🏼
Wonderful
I first saw/smelled this room fragrance a few weeks ago at a tennis place in Kaunas, Lithuania and I absolutely fell in love. It smells very nice and the design is pretty. So I had to immediately order it for our office . Everything went smooth and I love it.
24 July 2025
Unprompted review
Reply from Officina delle Essenze
How lovely to hear that our Melograno fragrance captured your heart at first encounter, and in such an unexpected place! Bringing it into your office and making it part of your daily life is the greatest compliment we could receive. Thank you for your trust and for choosing the 1250 ml format. We're glad everything went smoothly. Warm greetings from Italy! Ciao 😊👋🏼
FIVE STARS
Fantastic product and impeccable delivery. It is my second order and the experience has been delightful.
8 July 2025
Reply from Officina delle Essenze
Thank you from the bottom of our hearts, Natalia, for placing your trust in us again with your second order. We're delighted that this experience met your expectations once more. Looking forward to seeing you again soon! Ciao 😊👋🏼
A seriously great under-the-radar brand.
I've been a repeat customer at Officina and can only recommend their products. Recently, I bought a refill for a reed diffuser and one of their new candles, and they are heavenly. They are supremely luxurious, uniquely Roman in their sensibility and their wide selection means there will be something for everyone.
14 April 2025
Reply from Officina delle Essenze
Thank you so much, Sheila, we're really happy to hear you're so enthusiastic about our new candles. We hope you'll get the chance to try the others besides Scorze & Spezie (Tangerine & Spices) as well - they're truly worth it. Warmest regards, and see you soon! Ciao 😊👋🏼
Reply from Officina delle Essenze
Thank you so much, Stefano 😊👋🏼
Great products and great customer service always
Honestly, this company is the best I have ever bought anything from online. I am grateful for their customer service team, the WhatsApp handler, whoever that is, is the type any employer should have. Their diffusers are the absolute best in the market, I have tried several. Their delivery is also very prompt and the packaging is top notch.
6 January 2025
Unprompted review
Reply from Officina delle Essenze
Thank you so much Hafsat for your lovely comment. We’re truly delighted that you’ve noticed the care we take in following the purchasing journey from start to finish. We know it’s not something to be taken for granted because we think like customers, not just sellers. We love crafting the best possible experience, and when this is recognised, it brings us great satisfaction. We hope never to disappoint you. See you soon! Ciao 😊👋🏼
Wonderful scents that come in beautiful…
Wonderful scents that come in beautiful packaging and glass containers. I plan to buy more of the scents I purchased and try others as well.
18 October 2024
Reply from Officina delle Essenze
Thank you so much, Therese. We're thrilled that everything went well and that you enjoyed the home fragrances you chose. We’re always happy to send our creations from Rome to the USA. See you soon! Ciao 😊
Overall great experience
1- Chat with staff for help was so easy and fruitful, plus the staff member I talked with was so nice and helpful.
2- On time delivery.
3- Product is super.
14 October 2024
Reply from Officina delle Essenze
Thank you very much, Yosra! We’re delighted that the reception delivery went smoothly and that you were satisfied overall with your shopping experience on our site. See you soon! Ciao 😊👋🏼
Wonderfull product the Patchouli !!!
26 February 2024
Reply from Officina delle Essenze
Thank you so much, Michel! We're really pleased to hear that you enjoyed our Patchouli so much. We'd like to remind you that you can always find refills on our website, which allow you to refill the diffuser and keep the fragrance level high in the bottle. This also helps to facilitate the diffusion of the fragrance. See you soon! Ciao 😊👋🏼
very good service
very good service. My gift included two samples of other scents. The smell didn't quite suit me, but that's definitely not their fault. Happens. I would still like to try other scents, but unfortunately UK delivery is no longer available.
13 February 2024
Reply from Officina delle Essenze
Thank you so much, Anna, for your positive review, despite the main fragrance you purchased not being entirely to your liking. As we always say, when it comes to perfumes, it's all subjective. However, we're glad you enjoyed the complimentary samples. Hopefully, you'll have the opportunity to try our other fragrances! By the way, our shipments to the UK are far from suspended. We're not sure where you read that, but we're delighted to debunk it! Thanks again and see you soon! Ciao 😊👋🏼
The best 👍
Ho fatto diversi ordini qui, prodotti top e professionalità e gentilezza assoluta, siete fantastici ❤️
2 February 2024
Reply from Officina delle Essenze
Grazie mille per il supporto e per le tue gentili parole Francesco! Siamo felici di sentirti tanto entusiasta. Questo tipo di commenti ci motiva a dare sempre il massimo, e anche di più. A presto 😊👋🏼
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