ODEON - Luxe Leicester Reviews 

Some of the chairs on our row were very worn.
They had cracked and ripped covers.
The little tables really need re-covering as very rough to touch.

Been coming here for years. Nice cinema, staff are friendly. Usually very clean. Do feel sorry for the staff as viewers can't clean up after themselves or there kids.

Great but the snacks are too expensive and overpriced

Loved the recliner seats

Arrived, lots of seat were worn with splits in the leather. My seat recliner was broken. They moved seats but not a great experience that it costs to go to the Odeon.

I bought everything online. The parking is free. When I arrived I clicked on the app link in minutes all snacks were sorted. The seats was great and comfortable. Perfect for my family 😄

Everything was good except the popcorn. They never make it fresh. And the bucket of sweet just tastes same a s the bucket of mix.

So good thanks

Great film, great seats, nice staff

Very friendly efficient staff

Twas a tad warm, otherwise jolly good show.

Torn seat covers on hand rest and overall cushioning collapsed, screen 3 row E1 and tow E3 seat hand some sticky substance uncleaned food or drink spillage.

Dear ODEON Customer Services,

I'm writing to request a refund for booking WLXNGMK, totalling £25, for two recliner seats to Digger on 10 October at 17:10.

Unfortunately, I accidentally booked ODEON Leicester (Freemens Park) instead of ODEON Leicester Square in London. I only realised my mistake after receiving the booking confirmation.

I tried to resolve the issue through your online support service, but it was closed, and Odi advised me to contact this email address.

I understand that the booking was made in error on my part. However, I had intended to attend the London cinema and unfortunately cannot use the tickets at the Leicester location.

Given the circumstances, I would be very grateful if you could consider a goodwill refund of the £25, or alternatively offer a credit or another suitable resolution.

Thank you for your time and consideration. I look forward to hearing from you.

Kind regards,
Aimone

Very nice! Some things could have been better but worse was also possible

The seats were quite worn and ripped, not very comfortable.

It was extremely cold in screen 4, we even told a staff member about it. He said he will sort it out, but nothing changed.

Always I enjoyed

My friend bought my limitless plus but now he faced issues like he purchased limitless but in his app is showing extra plus so we had to buy single ticket for it. Your work is very bad. You aren't giving proper service as per your name. My experience is very bad and i will not recommend your cinema name to any other person.

Name: Yash Khambhaliya
Membership number:-99042763105467

Please do anything for his.

Went to see a film , I’m disabled so a family treat . Parked in the blue badge parking , and now received a £100 fine from parking eye , what a joke no wonder cinema is dead . No advice about parking on website ,
Will not go again avoid

We found the food and drinks very expensive at the Leicester Odeon cinema