For the first few days after placing my order, I could see that it had been confirmed but still hadn't shipped. I contacted Odaje on Whatsapp and was told that “the shoes are being prepared at our... See more
Company replied
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For the first few days after placing my order, I could see that it had been confirmed but still hadn't shipped. I contacted Odaje on Whatsapp and was told that “the shoes are being prepared at our... See more
Company replied
I discovered Odaje through Alice in Paris, a YouTuber who focuses on Parisian fashion, and I’m so glad I did. The shoes are not only beautiful but exceptionally well made. I’ve purchased about five pa... See more
We were greeted very warmly by Desiree, who proceeded to be very professional, helpful and offered comfort suggestions. Desiree quickly brought a new pair of the shoe I had chosen which were perfect.... See more
Order received on time! When I contacted the company asking something about my order they responded just the next day! Very happy for my purchase. Shoes absolutely perfect. Loved them! Their guide abo... See more
Chez Odaje (ex M. Moustache), nous avons une mission : créer une mode responsable, positive pour la planète et ses habitants. Créée en 2012 par Antoine Vigneron, Guillaume Alcan et Thibault Repelin, la marque avait pour ambition de dépoussiérer le marché de la chaussure masculine. Aujourd’hui M.Moustache devenu Odaje a évolué avec une clientèle majoritairement féminine et en mettant les enjeux RSE au cœur de sa stratégie de développement. Pionnière de la mode circulaire, la marque transforme les chaussures usagées de ses clients récoltées au sein de ses boutiques en semelles de baskets pour ses futures collections.
32 rue de Paradis, 75010, Paris, France
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 67% of negative reviews
Typically replies within 1 week
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I had ordered once during the summer 2020 and I received my order without any issues. However, I ordered 2 more times recently (at the end of 2020 and in January 2021) and my orders were never sent. Both times, I sent an email 2-3 weeks after the order asking for an update on the delivery and both times I was told that my parcel had not been sent and that the shoes ordered were not available anymore. I got a refund though but was left without shoes I needed for Xmas, gifts, etc. I am very disappointed - this does not seem like a reliable online shop to me so I won't order from Mr Moustache anymore.
Beautiful shoes with excellent quality and great comfort. Perfectly packed and shipped. It’s already my second pair of M. Moustache sneakers and won’t be my last. Thank you 😊 and keep going!
Thanks for the shipment.
Just two things yo be mentioned:
-Courier was flexible when date if delivered was changed.
-Package (outer and inner) was damaged but shoes were not.
Regards.
I love both the design and the quality of M. Moustache shoes! The look is elegant, the shoes are comfortable and the quality of the shoes is superb. My partner and I both purchased two pairs each, we couldn't be happier with our selections. I've been looking for a pair of boots for winter that would keep me warm in my first winter in Europe and was happy to find Lucienne, a fur-lined leather boot that is both beautiful and functional. The customer service was also excellent. I'm happy to have found this superb brand and will be looking forward to purchasing more in the future!
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