I have been getting slow but steady surveys,and through octoqual enjoyed a 90 minutes discussion with a few others,on a very relevant matter. I look forward to more,both surveys and discussion groups,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This company can improve by going into liquidation. Information thieves and frauds. Don't waste your time, you would get more achieved by mopping your floor or watching paint dry. BEWARE of... See more
Company replied
High-paying surveys, compared to other survey companies. You get paid, even if you screen out (which doesn't happen to me anywhere near as much as it seems to the other reviewers on this site). I cash... See more
More and more I'm finding my account loaded up with surveys that I spend 15 minutes going through and screening out one by one because I'm not in the target demographic. Becoming increasingly frequent... See more
Company details
Information provided by various external sources
We are shaking up the panel industry in Australia. Your time is valuable so we provide the best cash return for it, double the other providers, sometimes more.
Contact info
Australia
- www.octopusgroup.com.au
2.6
Poor
142 reviews
Replied to 60% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Notification of surveys
I find it really good except a couple of issues.
1. Always get screened out
2. Can't work out why I don't get notification on my phone screen like I used to. Have to go into app to see if I have a survey..
21 March 2021
Unprompted review
I won $448 survey BUT they are not will to give me that!
I won $448 survey, fair and square! They make the mistakes but not rectify it quick enough and I got that $448 in all honesty!!! And they not giving me what I got in all honesty! That just lack common sense!!
YOUR MISTAKE NOT MINE!!!
23 December 2020
Unprompted review
Reply from Octopus Group
Yes and as it is a mistake it has been fixed. You were paid for the time you spent on the survey.
There alright in general they do pay however
There alright in general however they take to long to pay out on some surveys I took a survey for like $24.60 or something thinking ok it'll pay with in a week as they were still collecting peoples response and then the advertisers had to verify that u completed it that was on the 1st of December that I completed it its now 20 days later and no credit has been given be surprised if I ever see a cent of the promised incentive to be honest its been that long however in saying that they have paid me multiple times and I'm expecting another payment today however they should really advise people of time frame so that people know how long to expect on last email they couldn't even tell me when it'll be completed because it was still live on site collecting additional responses that's my only complaint is if they need the survey company to verify it expect it to take ages im still waiting
20 December 2020
Unprompted review
Just your standard false advertising scam.
Yes they promise high paying surveys but 9 times out of 10, if the amount is over $2 you will get screened out and that's after you've wasted time answering half of it. You will most likely get the low paying surveys. When you get screened out you get 5c for your trouble. They promise you the big bucks between $5 - $10 but you only really get 5c. Feels like false advertising to me. You can almost guarantee you will get screened out of the high paying surveys after they've got all your information. It's just like all the other scams.
17 December 2020
Unprompted review
Plenty of surveys
Plenty of surveys, but you waste a lot of time answering questions and then half way through you discover you're not actually eligible for them. A waste of time for some. The survey should be paid from the time you start, not halfway through when you've spent minutes answering questions only to find out you're not eligible. A bit scammy
18 October 2020
Unprompted review
Rude, payment issues, screened out
I've used them for years. Yes, you can make money and they pay more than most however, customer service is the rudest of any business I have ever dealt with.
Numerous surveys screen you out and waste your time.
Mostly, not as good as other sites.
7 October 2020
Unprompted review
Reply from Octopus Group
As owner of Octopus Group, I'd be happy to investigate all the correspondence you've encountered. The support team should be aiming for high standards. Please send me a note via escalations@octopusgroup.com.au and I'll investigate.
Brilliant
This is a brilliant survey group to go with. They pay brilliantly and have wonderful and quick service. The surveys could come more regularly but due to the pay, it isn't a big deal. They give you cash directly quickly and easily. If you thinking about choosing Octopus Group then you should. STAY AWAY FROM MYOPINIONS.
17 July 2020
Unprompted review
I get "screened out" at the very end of…
I get "screened out" at the very end of EVERY survey. A complete waste of time and a total scam
15 July 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.