I found the glasses that I wanted, I ordered an I was delivered the same promise: same price, same reference and low delivery price. Positive experience!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great variety of sun glasses and good prices! Ordering process was really smooth and the sunglasses arrived fast. Would suggest, just to have it as an option, to provide more shipment methods, as expr... See more
Company replied
I ordered multiple times from Occhialando and I can surely say that I won’t be stopping. I’m a sunglasses maniac, wearing sunglasses during the whole year. I always like to add a new pair to my collec... See more
Company replied
The shipment was put on hold by DHL, then after 14 days it was returned. Afterwards the nice support team at Occhialando organized that it was re-sent via UPS. So it arrived without problems, but with... See more
Company replied
Company details
Written by the company
Occhialando è un sito e-commerce dedicato esclusivamente alla vendita online di occhiali da vista da sole e accessori. Grazie alla sua piattaforma user-friendly, intuitiva e dinamica, l'acquisto di prodotti con un solo clic non è mai stato così semplice. Con una vasta gamma di prodotti delle migliori marche e prezzi competitivi, sul nostro sito troverai tutto ciò che cerchi. Scopri l'esperienza accogliente di fare shopping su Occhialando, dove la comodità è solo a un click di distanza.
Contact info
Formigine, Italy
- 00390598303572
- service-support@occhialando.it
- www.occhialando.it
4.4
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 51% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Occhialando
Dear ANDREI VORONA,
We would like to express our deep gratitude for choosing to make a purchase at Occhialando. We are delighted to hear that you found what you were looking for on our e-commerce website.
Your support and trust are highly valued by us. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products, and delivering professional customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, please do not hesitate to contact us. We will be glad to assist you.
Once again, thank you from the bottom of our hearts for choosing Occhialando. We appreciate your preference, and we hope that your new glasses bring you great satisfaction.
Best regards,
The Occhialando team
Good experience!
4 July 2025
Reply from Occhialando
Dear Jimmy,
We would like to express our heartfelt gratitude for choosing to purchase from Occhialando. We are delighted to know that you found what you were looking for on our e-commerce website.
Your support and trust are of great value to us. We constantly strive to provide an excellent shopping experience, ensuring the quality of our products and the professionalism of our customer service.
Please remember that we are here to assist and support our customers at every step of the process. If you have any questions or need further information, please do not hesitate to contact us. We will be more than happy to help you.
Once again, thank you sincerely for choosing Occhialando. We appreciate your preference and hope that your new glasses bring you great satisfaction.
Best regards,
The Occhialando team
Great experience.
4 July 2025
Reply from Occhialando
Dear Simon Ojstersek,
We would like to express our deep gratitude for choosing to make a purchase at Occhialando. We are delighted to hear that you found what you were looking for on our e-commerce website.
Your support and trust are highly valued by us. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products, and delivering professional customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, please do not hesitate to contact us. We will be glad to assist you.
Once again, thank you from the bottom of our hearts for choosing Occhialando. We appreciate your preference, and we hope that your new glasses bring you great satisfaction.
Best regards,
The Occhialando team
This website sells items as if it is in their stock
This website shows everything in stock even when they don't have it. After you pay for an item, they let you wait indefinitely. It is a complete lie when they say that "the item you ordered just became unavailable". I intentionally purchased a couple of different items, and, what a coincidence, they all just became unavailable right after my purchase.
Right now, it has been a month after my purchase. They can not inform me of when they would ship my item. They are not aware of a reseller's most basic responsibility of fulfilling the order and informing the customer.
Customer service is horrible when I ask about my item:
"As resellers and not direct manufacturers, unfortunately, we have no direct control over production and restocking times, which depend on the Manufacturer.
We cannot therefore provide you with a precise availability date."
1 June 2025
Unprompted review
Reply from Occhialando
Dear oguzcan oguz,
Thank you for your feedback. We are truly sorry for your negative experience. We fully understand your frustration with the delay and your reaction.
Our restocking timelines are based on information provided by our suppliers, but unfortunately, sudden changes in availability and delivery times—determined by the manufacturer—can occur and are beyond our direct control. We sincerely regret the inconvenience and assure you that we are working every day to improve our processes and to ensure clearer, more transparent communication with our customers.
We are proud to satisfy hundreds of customers every day, and we are truly sorry we were not able to do the same for you.
Please don’t hesitate to contact us for any further clarification or assistance.
Best regards
Occhialando
Fast shipping!
9 June 2025
Reply from Occhialando
Dear dem,
We would like to express our deep gratitude for choosing to make a purchase at Occhialando. We are delighted to hear that you found what you were looking for on our e-commerce website.
Your support and trust are highly valued by us. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products, and delivering professional customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, please do not hesitate to contact us. We will be glad to assist you.
Once again, thank you from the bottom of our hearts for choosing Occhialando. We appreciate your preference, and we hope that your new glasses bring you great satisfaction.
Best regards,
The Occhialando team
Excited with my new sunglasses!
25 June 2025
Reply from Occhialando
Dear EMIN KIRELIN,
We would like to express our deep gratitude for choosing to make a purchase at Occhialando. We are delighted to hear that you found what you were looking for on our e-commerce website.
Your support and trust are highly valued by us. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products, and delivering professional customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, please do not hesitate to contact us. We will be glad to assist you.
Once again, thank you from the bottom of our hearts for choosing Occhialando. We appreciate your preference, and we hope that your new glasses bring you great satisfaction.
Best regards,
The Occhialando team
Great choices and prices…
9 June 2025
Reply from Occhialando
Dear Moodbidri Bharath,
We would like to express our deep gratitude for choosing to make a purchase at Occhialando. We are delighted to hear that you found what you were looking for on our e-commerce website.
Your support and trust are highly valued by us. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products, and delivering professional customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, please do not hesitate to contact us. We will be glad to assist you.
Once again, thank you from the bottom of our hearts for choosing Occhialando. We appreciate your preference, and we hope that your new glasses bring you great satisfaction.
Best regards,
The Occhialando team
Reply from Occhialando
Dear Feidias Menelaou,
We would like to express our deep gratitude for choosing to make a purchase at Occhialando. We are delighted to hear that you found what you were looking for on our e-commerce website.
Your support and trust are highly valued by us. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products, and delivering professional customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, please do not hesitate to contact us. We will be glad to assist you.
Once again, thank you from the bottom of our hearts for choosing Occhialando. We appreciate your preference, and we hope that your new glasses bring you great satisfaction.
Best regards,
The Occhialando team
Waste of time
I placed two separate orders (324848, 322048 ) for sunglasses on different dates, and both times, two days later, I received a message saying the item was unavailable and was asked to fill out a form. After cancelling the order, they did send a refund. But the situation is frustrating, and I don’t recommend ordering from them, as you’ll just end up wasting your time.
17 June 2025
Unprompted review
Reply from Occhialando
Dear Desert Rose,
thank you for your feedback. We're truly sorry for the inconvenience and frustration you've experienced.
The items you ordered were unfortunately in very limited stock and, in both cases, were sold out just before your order was processed. You were notified within 48 hours, and the cancellation and refund were handled immediately after your confirmation.
We understand how disappointing this situation can be. Managing over 50,000 products in real time is a challenge, but we are constantly working to improve our systems and avoid similar cases in the future.
We'd like to emphasize that the refund was issued in full, and we never charged your card—only a temporary authorization was placed, then released.
While we regret that your experience did not meet expectations, we sincerely hope you’ll give us another chance in the future. Your satisfaction matters to us, and we’re always available to help with any concerns.
Best regards
Occhialando
Reply from Occhialando
Dear DB,
We would like to express our heartfelt gratitude for choosing to purchase from Occhialando. We are delighted to know that you found what you were looking for on our e-commerce website.
Your support and trust are of great value to us. We constantly strive to provide an excellent shopping experience, ensuring the quality of our products and the professionalism of our customer service.
Please remember that we are here to assist and support our customers at every step of the process. If you have any questions or need further information, please do not hesitate to contact us. We will be more than happy to help you.
Once again, thank you sincerely for choosing Occhialando. We appreciate your preference and hope that your new glasses bring you great satisfaction.
Best regards,
The Occhialando team
Scam
Purchased sunglasses on their site. Then conveniently so they said it was not in stock, so I needed to wait between 5 to 15 days.
The 15 days have passed and obviously no news, but they were quick to grab the money.
I've tried to contact them 3 times and they haven't responded or offered any solution. It's a scam and they'll take your money and then forget about you.
They advertise items that aren't in stock and charge you for them.
16 June 2025
Unprompted review
Reply from Occhialando
Dear Ramón,
We kindly ask you to provide us with your full name or order number so that we can correctly identify your order and respond to you appropriately.
At the moment, we are unable to locate your name in our system.
Best regards
Occhialando
Outstanding!
Well-presented website, detailed product description, communicative, smooth transaction + fast delivery; highly recommended.
28 May 2025
Reply from Occhialando
Dear Andreas Savvides,
We would like to express our heartfelt gratitude for choosing to purchase from Occhialando. We are delighted to know that you found what you were looking for on our e-commerce website.
Your support and trust are of great value to us. We constantly strive to provide an excellent shopping experience, ensuring the quality of our products and the professionalism of our customer service.
Please remember that we are here to assist and support our customers at every step of the process. If you have any questions or need further information, please do not hesitate to contact us. We will be more than happy to help you.
Once again, thank you sincerely for choosing Occhialando. We appreciate your preference and hope that your new glasses bring you great satisfaction.
Best regards,
The Occhialando team
Glasses are perfect
Glasses are perfect, service is super fast and shipping also. I am very satisfied!
13 June 2025
Reply from Occhialando
Dear Frau Angela Intermite,
We would like to express our deep gratitude for choosing to make a purchase at Occhialando. We are delighted to hear that you found what you were looking for on our e-commerce website.
Your support and trust are highly valued by us. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products, and delivering professional customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, please do not hesitate to contact us. We will be glad to assist you.
Once again, thank you from the bottom of our hearts for choosing Occhialando. We appreciate your preference, and we hope that your new glasses bring you great satisfaction.
Best regards,
The Occhialando team
First time I ordered my sunglasses with…
First time I ordered my sunglasses with Occhialando. They were very professional in answering to my questions before placing order and delivery went smoothly. I recommend Occhialando for their services.
10 June 2025
Unprompted review
Reply from Occhialando
Dear Elizabeth Tanti,
We would like to express our sincere gratitude for choosing to make a purchase at Occhialando. We are pleased to hear that you found what you were looking for on our e-commerce website.
Your support and trust mean a great deal to us. We are committed to consistently providing an excellent shopping experience, ensuring the quality of our products, and delivering professional customer service.
Please remember that we are here to assist and support our customers throughout the entire process. If you have any questions or need further information, please do not hesitate to contact us. We will be delighted to assist you.
Once again, thank you wholeheartedly for choosing Occhialando. We appreciate your preference, and we hope that your new glasses bring you immense satisfaction.
Best regards,
The Occhialando team
Just another Italian online scam operation..
Just like literally EVERY OTHER ITALIAN ONLINE RETAILER, they “sell” stuff they don’t have in stock, wait for a week & then inform you that item is out of stock & restocking takes several weeks. You request a refund and then wait to get your money back for another couple of weeks. It’s the oldest scam in the history, I fell for it yet again- but will never buy again from ANY Italian online scam-shop again.
6 June 2025
Unprompted review
Reply from Occhialando
Dear Mr. Bojan,
Thank you for providing us with the necessary information to identify your order, which has been duly refunded as per your request.
We wish to clarify that we accept all types of reviews, both positive and negative, as long as they remain within the bounds of fairness and do not take on a defamatory nature.
In this regard, we inform you that your review has already been forwarded to our legal department, which will assess whether there are grounds for initiating actions to protect our company’s image and reputation, given that the expressions used may constitute a violation of our honour and good name.
We remain at your disposal for any further clarification
Best regards,
Occhialando
Reply from Occhialando
Dear PFS,
We would like to express our deep gratitude for choosing to make a purchase at Occhialando. We are delighted to hear that you found what you were looking for on our e-commerce website.
Your support and trust are highly valued by us. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products, and delivering professional customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, please do not hesitate to contact us. We will be glad to assist you.
Once again, thank you from the bottom of our hearts for choosing Occhialando. We appreciate your preference, and we hope that your new glasses bring you great satisfaction.
Best regards,
The Occhialando team
paid for express delivery on friday…
paid for express delivery on friday evening, my item was already in my hands after work on tuesday, godspeed!
3 June 2025
Reply from Occhialando
Dear Oliver Varga,
We would like to express our heartfelt gratitude for choosing to purchase from Occhialando. We are delighted to know that you found what you were looking for on our e-commerce website.
Your support and trust are of great value to us. We constantly strive to provide an excellent shopping experience, ensuring the quality of our products and the professionalism of our customer service.
Please remember that we are here to assist and support our customers at every step of the process. If you have any questions or need further information, please do not hesitate to contact us. We will be more than happy to help you.
Once again, thank you sincerely for choosing Occhialando. We appreciate your preference and hope that your new glasses bring you great satisfaction.
Best regards,
The Occhialando team
Reply from Occhialando
Dear Benjamin,
We would like to express our sincere gratitude for choosing to make a purchase at Occhialando. We are pleased to hear that you found what you were looking for on our e-commerce website.
Your support and trust mean a great deal to us. We are committed to consistently providing an excellent shopping experience, ensuring the quality of our products, and delivering professional customer service.
Please remember that we are here to assist and support our customers throughout the entire process. If you have any questions or need further information, please do not hesitate to contact us. We will be delighted to assist you.
Once again, thank you wholeheartedly for choosing Occhialando. We appreciate your preference, and we hope that your new glasses bring you immense satisfaction.
Best regards,
The Occhialando team
I might have not received my delivery…
I might have not received my delivery yet but I’m so exited and so grateful for companies like yours, your prices are the best compared to the other companies I checked out! I’m so exited for my order ❤️
1 June 2025
Unprompted review
Reply from Occhialando
Dear Slo,
We would like to express our deep gratitude for choosing to make a purchase at Occhialando. We are delighted to hear that you found what you were looking for on our e-commerce website.
Your support and trust are highly valued by us. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products, and delivering professional customer service.
Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, please do not hesitate to contact us. We will be glad to assist you.
Once again, thank you from the bottom of our hearts for choosing Occhialando. We appreciate your preference, and we hope that your new glasses bring you great satisfaction.
Best regards,
The Occhialando team
They item wasn't sealed and the lens…
They item wasn't sealed and the lens cleaning cloth was missing.
21 May 2025
Reply from Occhialando
Dear Mr. Antonis Mylonas,
We are sorry to read your negative review, but we would like to assure you that all the products we ship are 100% new and original.
If the lens cleaning cloth is missing from the package, simply contact our customer service and we will be happy to send you one at no additional cost.
Regarding your comment about the item not being “sealed,” please note that Silhouette products are provided inside their original case and placed in the brand’s cardboard box. No additional seals are applied by the manufacturer.
Kind regards,
Occhialando
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.