Obie Reviews 

175
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Scam insurance company, they will lure you in either cheap rates. But when it comes to filing a claim they will denie your claim. They hire a bias engineer company that will lie to deny your claim. St... See more

Rated 5 out of 5 stars

Is the best place to insure properties. All of your agents and employees are very kind, patient, and respectful, especially Jimmy Clancy, he provides excellent, friendly, fast, and functional service... See more

Rated 5 out of 5 stars

OBiE is the perfect place to look for insurance for real estate investors. They know exactly what you need, and the amount of coverage needed. Their prices are reasonable, and the representatives are... See more

Rated 3 out of 5 stars

It's hard to get customer support to correct incorrect information on the webpage. I called the customer support listed in the email, but somebody else responded but no idea about the issue. I asked h... See more

Company details

  1. Landlord Insurance Company
  2. Insurance Company

Written by the company

Obie is an insurance technology company, hyper-focused on driving value for the modern real estate investor and the partners they work with every day. Whether you are an owner, lender, agent, or property manager, Obie’s mission is to build technology and insurance products that drive efficiency and fundamentally change the way insurance is bought and sold.


Contact info

3.6

Average

TrustScore 3.5 out of 5

175 reviews

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3.6

All reviews

(175)

7 reviews in the last 12 months

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Rated 1 out of 5 stars

I still haven’t received the…

I still haven’t received the information I requested and I requested it on June 18

19 June 2024
Obie logo

Reply from Obie

Hi Charissa,
We sincerely apologize for any frustration you’ve experienced. We understand the importance of receiving timely information and are sorry to hear about the difficulties you encountered.

Upon reviewing your case, we found that we were waiting for your lender’s email address to add them to your policy, as this is a standard requirement for ensuring proper documentation. When you informed us that your lender did not require their email, we added your email address instead and provided an explanation for the initial request.

We regret any inconvenience this may have caused and appreciate your feedback. Our goal is to make the insurance process as smooth as possible, and we are continuously working to improve.

Thank you for bringing this to our attention. If there is anything else we can assist you with, please let us know.

Rated 1 out of 5 stars

premium costs almost doubled of year…

premium costs almost doubled of year 1... Underlying carrier is not A rated agency and hence was denied by umbrella insurace

9 July 2024
Obie logo

Reply from Obie

Hi, Sunil; we’re sorry to hear about your concerns with the premium increase and the underlying carrier. We understand that changes in premium costs and carrier ratings are critical factors for our customers, and we take your feedback seriously.

Insurance premiums can fluctuate based on a variety of factors, including changes in risk assessments and market conditions, especially in regions like California. We strive to provide the most competitive rates while ensuring comprehensive coverage. We apologize if this increase caught you by surprise.

Regarding the carrier rating, we aim to partner with reputable carriers to offer reliable coverage. Your current carrier, Accelerant, holds an A- rating. We carefully select our partners to ensure we provide the best coverage for our clients.

We understand the importance of having an A-rated carrier, particularly when it comes to obtaining umbrella insurance. Umbrella insurance carriers require proof of underlying liability insurance, and there can be various reasons why they might not accept a specific policy.

If you would like to discuss your situation further and explore how we can better assist you, please reach out to us via email at support@obieinsurance.com or via phone at (773) 820-7132, and we’ll do our best to address your concerns.

Thank you for your feedback. We appreciate the opportunity to improve our service.

Rated 3 out of 5 stars

It's hard to get customer support to…

It's hard to get customer support to correct incorrect information on the webpage. I called the customer support listed in the email, but somebody else responded but no idea about the issue. I asked him to leave a note and call me. Nobody called, but asked the same question via email.

18 June 2024
Rated 5 out of 5 stars

quick and easy

I had a quick and easy experience using them to set up my insurance. When there was a payment issue a few days later they called me and helped me fix it right away so there wouldn’t be a gap in my coverage.

12 June 2024
Rated 5 out of 5 stars

Karri

Karri. Bright, patient, excellent rep of your company and we will expand our insurance needs at the next opportunity which is soon.

4 February 2024
Rated 1 out of 5 stars
Obie logo

Reply from Obie

Hi Robert, we’re sorry to hear about your frustration regarding the information from your last policy. Our goal is to make the process as seamless as possible for our customers, and it sounds like we didn’t meet your expectations.

Typically, we retain all necessary information from previous policies to ensure a smooth renewal process. If you’re experiencing issues, it may be due to a technical or administrative error on our part. We would like to resolve this for you as quickly as possible.

Please contact us via email at support@obieinsurance.com or via phone at (773) 820-7132. By doing so, we can look into your specific case, retrieve the needed information, and assist you with any other concerns you might have.

Thank you for bringing this to our attention. We appreciate your feedback and the opportunity to improve our service.

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