I love the ability to customize the colours. The delivery timeline on this very quick. Unfortunately, the colour of the frame I ordered looked a bit different on the website's customizer rendering. I... See more
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Not a fan of Veho delivery. No updates when they’re late. Finally delivered 15 minutes before midnight. Ridiculously late.
The sunglasses that I bought has small scratches on the lense area.My husband decided to keep it because it was my Wedding Anniversary gift for him and he said "The scratches doesn't really bother hi... See more
This is my second pair of the hollbrook glasses, but my first with prescription lenses in them and they are just so clear! Will definitely order prescription glasses from Oakley again. Received them w... See more
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Company details
Written by the company
Oakley is a sport and lifestyle brand, built on a legacy of innovative, market-leading optical technology. It manufactures and distributes high-performance sunglasses, prescription eyewear, goggles, apparel, footwear, and accessories.
Contact info
United Kingdom
- www.oakley.com
3.5
Average
6K reviews
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fast shipping
fast shipping, packaged well, good product! BUT they could be cheaper in price, IMHO
27 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
My glasses came in and was very…
My glasses came in and was very disappointed that I waited that long and my microfabric bag did not come in as the Mexican flag instead they gave me a faded orange with green im very disappointed. I think im gonna return for the lack
2 October 2026
Reply from Oakley
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: OakleySocialCSE@Oakley.com. For in-store experiences, please send us your information by clicking this link: https: https://luxotticacustomercare.com/oakley/careform
Reply from Oakley
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: OakleySocialCSE@Oakley.com. For in-store experiences, please send us your information by clicking this link: https: https://luxotticacustomercare.com/oakley/careform
Great experience
Great experience. Glasses were exactly what I wanted and showed up a week earlier. Great packaging too.
2 October 2026
I didn’t get the product
I didn’t get the product, I have everything to
Prove that ups didn’t delivery my package I want my product !
1 October 2026
Reply from Oakley
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: OakleySocialCSE@Oakley.com. For in-store experiences, please send us your information by clicking this link: https: https://luxotticacustomercare.com/oakley/careform
The shipment was quick
The shipment was quick, and the product (snowboard helmet) was top-notch in quality.
Looking forward to getting onto the slopes with it this season.
Colin
2 October 2026
I love my new Oakley's..
I love my new Oakley's... Pictures are incredible and the live AI makes filming easy peasy.... Thank you for another great product
2 October 2026
Goggle Time
Great product, and prompt delivery.
Looking forward to testing the new goggles on an upcoming ATV ride.
2 October 2026
A lot of options
A lot of options, which is great. Received exactly what i ordered. Thanks!
2 October 2026
The website is incredibly hard to use…
The website is incredibly hard to use and provides a terrible user experience. I order prescription transition lenses and they don’t transition.
29 September 2026
Reply from Oakley
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: OakleySocialCSE@Oakley.com. For in-store experiences, please send us your information by clicking this link: https: https://luxotticacustomercare.com/oakley/careform
Your guys customer service put me…
Your guys customer service put me through the wringer sending me the wrong glasses more times I can count then making me repurchase the lenses after you guys sent them wrong the first time. What kind of a company doesn’t replace them when it’s your error I got the wrong ones.
25 September 2026
Reply from Oakley
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: OakleySocialCSE@Oakley.com. For in-store experiences, please send us your information by clicking this link: https: https://luxotticacustomercare.com/oakley/careform
Flyest Shoes Out!
These are the coolest shoes I’ve owned in a while. They are comfortable for the most part, the opening around the ankle can feel a bit restrictive.
Definitely up there in price but well worth the quality. After a few days, I can feel it in my left heal, the shoe doesn’t have the best cushioning.
Overall a great shoe!
1 October 2026
Fast Shipping and quaity of products
1 October 2026
My order was received within 5 days
My order was received within 5 days. I wasn’t expecting it that soon. Thank you once again.
1 October 2026
Delivery guy messed up
To be honest, I'm heartbroken. The FedEx delivery guy delivered my glasses to the wrong address and now I don't even know how I am gonna get that. And I was actually excited for it coz I was gonna use it in my marathon race this weekend 💔💔💔
30 September 2026
Reply from Oakley
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: OakleySocialCSE@Oakley.com. For in-store experiences, please send us your information by clicking this link: https: https://luxotticacustomercare.com/oakley/careform
It was quick and easy
It was quick and easy. Shipping was quick and I got a discount. Which means everything. I love Oakley sunglasses. I've probably ordered 10 pair, over the last 20 years. Nothing compares and I know what I'm getting. I expect nothing less.
25 September 2026
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