North West Recycling Reviews 

269
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the delivery and collection processes are exceptionally prompt, highly efficient, and completely well-organized from start to finish. Many people appreciate receiving timely updates via text messages and having their heavy skip placed safely and carefully exactly where needed on the property. Some reviewers were happy with the exceptionally friendly, polite, and professional attitude consistently demonstrated by all the company drivers. Consumers also noted that overall communication is fantastic, booking is completely hassle-free, and arranging earlier collection dates is handled remarkably rapidly.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting that everything from start to... See more

Delivery service

Clients share satisfaction regarding the delivery and collection service, praising the promptness and... See more

Staff

Users describe positive interactions with staff, frequently noting that drivers are helpful, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order online as there are clear explanations as to skip sizes. Everything is organised remotely and you are contacted via text when the driver is on their way to deliver and pick up the skip.... See more

Rated 5 out of 5 stars

Quick, efficient online booking system that’s really easy to use. Delivered promptly. Collected early (as requested). Friendly drivers. Very happy customer. Will definitely use again.

Rated 5 out of 5 stars

Super service. Ordered skip, delivered early the next day and collected promptly! Delivery chap very helpful. Great service thank you. Text updates on delivery and collection very useful.

Rated 5 out of 5 stars

Very quick and efficient service. Had a small admin issue but this was handled very promptly. Would definately recommend this company.


Company details

  1. Waste Management Service
  2. Aggregate Supplier
  3. Construction Material Wholesaler
  4. Garbage Collection Service
  5. Recycling Center
  6. Scrap Metal Dealer

Written by the company

Skip Hire & Waste Collection | Recycling | Renewable Energy - Cumbria's leading skip hire and waste management provider. Founded in 1995 as Brampton Skip Hire, we now deliver fully integrated and environmentally friendly waste solutions for both domestic and commercial customers, with a fleet of 25 vehicles and over 2500 skips & containers, all delivered from a 30-acre purpose-built recycling facility near Carlisle. We offer next day delivery skip hire in Carlisle, as well as skip hire in Penrith, skip hire in Hexham, skip hire in Workington, and skip hire in Keswick. From waste collection & skip hire, recycling and now to production of high-quality fuel pellets from local waste, we’re committed to reducing co2. emissions and minimising landfill for Cumbria.


Contact info

4.9

Excellent

TrustScore 5 out of 5

269 reviews

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4.9

All reviews

(269)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

Brilliant service, dropped off and picked up on the days they said they would. Only comment is we could have done with a little more notice so we had time to move the car and be there for the delivery and pick up. You managed to get round the car so I’m sure it’s fine xx

25 October 2023
Rated 5 out of 5 stars

Great service

Delivered when expected, awkward placement needed but driver managed well. Collection was later than requested date but not an issue as there was a few things I missed when originally filling. Collection driver again managed well with accessing awkward placement position. All staff dealt with very friendly and helpful

2 October 2023
Rated 5 out of 5 stars

Good

Good. What can you say about a skip? it arrived when it was supposed to and was picked up when it was supposed to.

1 October 2023
Rated 5 out of 5 stars

top notch service

north west recycling offer a top notch service, with very friendly staff how are more than happy to answer even the most stupid questions with a brilliantly quick service from start to finish i wouldn't use any one else

2 October 2023
Rated 4 out of 5 stars

Jobs worth

the driver who came to collect the first skip was useless. Did not even attempt to pick it up. said that who-ever dropped it off will have to collect it
original driver was spot on couldn't do enough for you to get the job done.

24 August 2023
Rated 5 out of 5 stars

skip delivered on time

skip delivered on time, and collected as agreed, skip lorry driver no fuss and was happy to help me put the two boards used to protect my drive way in the skip when it was lifted

14 August 2023
Rated 5 out of 5 stars

I will use again

Communication via website and direct with staff was easy and everything happened just as stated. Skip was delivered and collected on exact dates as requested. Drivers and office ladies were informative and happy to help with any queries.

21 August 2023
Rated 3 out of 5 stars

No Follow Up

Skip arrived as booked. However the wagon deposited what we believe is hydraulic fluid over a an area approx 4ft x 5ft over the gravel in my car park which I reported to them, for fear there could be a problem with the wagon. They acknowledged this. The pick up was due Saturday. They never turned up til Monday afternoon. And as yet, after advising them staining was still very visible and asking for a suggestion for cleaning it, have heard nothing at all back.

6 August 2023
Rated 1 out of 5 stars

skip was delivered monday 14th due to…

skip was delivered monday 14th due to be collected friday 18th . However I filled the skip on the monday so rang and arranged collection for the tuesday 15th. The skip then sat until the following thursday 24th before being collected, after numerous phone calls. This had a knock on effect on my job because the space was needed for deliveries which couldn't be made

8 August 2023

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