Nuvet Labs Reviews 

3,670
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 911 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, with many noting the positive impact on their pets' health, including shiny coats and overall well-being. The customer service is frequently highlighted as outstanding, with people appreciating the helpful, friendly, and responsive team. Reviewers also commend the reliable delivery service, noting that products consistently arrive on time and as expected. However, some customers also noted issues with the delivery system, such as not being notified before shipment or receiving unresponsive customer service when problems arose. Additionally, a few people questioned the consistency in the physical properties of the product, specifically regarding how easily the pills break.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many customers expressing satisfaction with the quality... See more

Quality

Reviewers consistently express satisfaction with the high quality of the products, often noting their pets'... See more

Customer service

Users describe positive interactions with customer service, consistently praising the staff as helpful, kind,... See more

Service

Customers had positive experiences with service, often describing it as wonderful, terrific, and excellent.... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the prompt shipping and reliable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My dog loves them and thinks they are treats. I use auto fill and my vitamins arrive a little more than a week before I need them. Absolutely wonderful service. I believe it's important to provide my... See more

Rated 5 out of 5 stars

We've been breeding for 19 years so when we were approached by NuVet to try their products, we truly asked every questioned and did our research. The customer service is absolutely 5 star and ever... See more

Rated 5 out of 5 stars

Our breeder suggested the NuVet Plus wafers when Roadsie was a baby. She is now 5 and looks forward to her "vit" every morning! The ordering process is easy and usually arrives within 2 weeks. My... See more

Rated 5 out of 5 stars

We have been using NUVET K9 vitamin powder since 2019. This vitamin blend was explained to me by 2 veterinarians. When I have taken my Senior dogs in for their health checks, the staff are surprised... See more


Company details

  1. Vitamin and Supplements Store
  2. Pet Store
  3. Pet Supply Store

Written by the company

For 25+ years, NuVet Labs has manufactured pet supplements for Dogs and Cats! Our formula has helped over 400,000 pets stay healthy worldwide. The product speaks for itself!


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(3,670)

802 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I had poor customer service

I had been on auto ship but they would not give me a heads up(even an email) that the order was coming prior to shipping. When I called to discuss it, the rep was very un-caring. I told her maybe I should just cancel and she said if that’s what you want to do. So, I did. I spent a lot of money with them for them to not care! I’ll take my business elsewhere!

1 June 2026
Unprompted review
Nuvet Labs logo

Reply from Nuvet Labs

Cheryl, we’re asking TrustPilot to step in to help locate your account.

EDIT: Thank you for sharing your experience. We are sorry to hear that your recent interaction left you feeling unappreciated. We strive to provide a positive experience for every customer, and it is disappointing to learn that we did not meet your expectations.

Our Autoship program is designed to provide convenience and uninterrupted product delivery, but we understand that preferences regarding order notifications can vary from customer to customer. We also recognize how important it is for our team members to listen carefully and respond with empathy when concerns are raised.

We also believe that customers should feel comfortable making the decision that is right for them. While we are always happy to answer questions or discuss available options, we do not believe in pressuring customers to remain enrolled in any program if they wish to cancel.

We appreciate your feedback and will share it with the appropriate team for review. While we cannot discuss any internal review processes or personnel matters, customer feedback plays an important role in helping us improve.

Thank you for your past business and for taking the time to let us know about your experience. We wish you and your pets all the best.

Rated 5 out of 5 stars

This product was recommended to me by…

This product was recommended to me by the breeder from which I purchased my dog. He highly recommended it. I have continued using this product for my pet and she is healthy, active and playful. She has clear eyes and a healthy coat. I have been using this product for four years and will continue to do so.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Vitamins for my Babies

I’ve been using NuvetLabs vitamins for my pups since birth and I’ve had no issues. My babies have had overall good health and I recommend this product (recommended by my breeder). The prices are relatively fair and shipping/delivery has been great!

12 June 2026
Unprompted review
Rated 4 out of 5 stars

Mixed review

While I appreciate promptness in orders, I would rather get a well in advance notice of an order about to be shipped. I got a email notice and within hours (during my slumber) the order was confirmed and sent. I only knew about it when my CC gave an alert. I also question why some shipments the pills are easy to break and other times impossible to break. I have two pups who takes this vitamin. For one of my pups, one whole pill is a little too big, so I break the pill in half for both pups. I cannot help but wonder what is the difference in the ones easier to break as opposed to the impossible to break.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Good quality

Fast, easy ordering and shipping. Dogs love them. Been ordering since we brought our husky home in 2019.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

My 10 year old bulldog LOVES the daily vitamin!!

My 10 year old bulldog, Rock, has been using these vitamins every single night for at least 5 years now and LOVES them!! The autoship is reliable and customer service has been great, if ever was needed. I highly recommend and have to my friends with dogs.

11 June 2026
Unprompted review
Rated 3 out of 5 stars

Great product

I like the product. I don’t like that they keep sending it when I ask them to delay it a month. I have too many jars of it now.

1 June 2026
Unprompted review
Nuvet Labs logo

Reply from Nuvet Labs

Debbie,

I have reviewed your account and we haven't heard from you since June of 2024. If you need to make changes to your autoship please either log into your customer portal or give us a ring at 800-474-7044.

Rated 5 out of 5 stars

I have loved this product for 20 years

I have loved this product for 20 years! It's done wonders for Amy boxers allergies and helped three of mine with painful joints and limited mobility. It's money back guarantee so there's nothing to lose!

27 November 2025
Unprompted review
Rated 5 out of 5 stars

"Since August 9 2013, trusting NuVet Labs.

"Since August 9, 2013, I've had the privilege of trusting NuVet Labs with the health and happiness of my furry family. I have truly enjoyed this relationship and deeply appreciate their unwavering commitment. I know they will continue to provide the quality, care, and service that pet owners like me truly deserve." And a special thank you goes out to my account specialist, Donna Cannava.
Thanks,
Ron Kraemer
Doggy Style Kennels LLC.

7 June 2025
Unprompted review
Rated 5 out of 5 stars

A One of a Kind Awesome Multi Vitamin/Mineral Wafer for Dogs!

NuVet Plus Canine 90 Chewable Wafers is an awesome quality product. A breeder for our 2 year old Cavalier (Quincy) recommended this product when he was a puppy. She had been using this fantastic product for years with her dogs and we and our veterinary clinic agree with her that it is of the highest quality! This multi vitamin/ mineral wafer is packed with nutritious natural ingredients and made into a tasty wafer that our dog loves, thinks its a treat and will readily eat it whole or cut up in his daily food bowls. We are on a 90 day supply delivery cycle with NuVet Labs. Their customer friendly representatives programmed us into their system and we get consistently reliable just in time delivery every 90 days. We are a happy and satisfied customer of this quality chewable vitamin/mineral wafer and highly recommend!

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Thanks for the great customer service

Thanks for the great customer service! My AKC, GSD gets his NUVET Plus wafers right on time. He loves these wafers. Gabriel has been taking them sense he was a pup and is 2 1/2 now. Recommend by his breeder.

5 June 2026
Unprompted review

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