An excellent service throughout with Nuffield Health. The consultant was friendly, gave a good explanation of the treatment required, every thing was done at the time given and regular check-ins post... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Health and wellbeing for the whole you. Driven by our purpose to build a healthier nation, our experts have been working together for more than 60 years to make the nation fitter, healthier, happier and stronger. Nuffield Health provides health and wellbeing for every part of you. We believe the best healthcare should help prevent illness by looking after your body. That’s why our connected health and wellbeing offering spans physical health. From personal training, health assessments, GP services and physiotherapy, to hospital care and treatment. We work together as a team to help you achieve your health and wellbeing ambitions. We champion free health and wellbeing programmes in your communities by giving people the tools they need to live a healthy life. These programmes help people understand and improve their own health, from those living with joint pain to those undergoing rehabilitation.
Contact info
Epsom Gateway, 2 Ashley Avenue, KT18 5AL, Epsom, United Kingdom
- Customer.Relations@nuffieldhealth.com
- www.nuffieldhealth.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The service and care I received from…
The service and care I received from all the staff was excellent on my 3 visits to the Ipswich Nuffield Hospital.
I highly recommend it .
I had a very positive experience
I had a very positive experience. I always felt supported & listened to by all members of staff.
A hospital that is and example to others.
The care and treatment I received at The Manor hospital in Headington, Oxford was great. From booking the appointments in advance, understanding from staff that I work overseas and only a short time in the UK was a real blessing. All of the staff were very polite and professional at all times. The hospital itself was very clean and welcoming. I would defiantly use this hospital again should the need arise in the future.
From my initial appointment with the…
From my initial appointment with the consultant in September, to having my operation in April, everything went according to plan. The consultant and anaesthetist both spoke to me before the operation, putting me at ease. The nurses were brilliant, nothing was too much trouble. After care has been amazing too. Physio has been brilliant also.
Staff on the ward were excellent
Staff on the ward were excellent. Staff in reception, outpatients, phlebotomy were less attentive than I expected from a private hospital. Personal chats, exchange of gifts etc, whilst the queue to be checked in continued to grow. The vast majority of patients when I have visited were via the NHS. I absolutely do not begrudge this at all and am thrilled that this initiative is ongoing but it was always assumed I was from the NHS and not a private patient. Call me shallow but some standards have slipped since I worked in private hospitals. This is by experience of various visits and not just one day.
The staff were lovely and very helpful…
The staff were lovely and very helpful and explained everything from the nurse to the consultant and anaesthetist all very reasuring
Emma and Tanisha in particular were brilliant thanks girls x
Procedure was over quickly and recovery well what can I say within an hour I had a cup of tea and food 😀and then physio had me up and walking up and down the stairs then I was able to go
Punctual, professional and empathetic experience
Easy appointment process, great time keeping, caring and professional approach from Mr Pemberton with thorough examination and no sense of being rushed.
May use AI-assist with repliesRead more
An excellent service throughout with…
An excellent service throughout with Nuffield Health. The consultant was friendly, gave a good explanation of the treatment required, every thing was done at the time given and regular check-ins post op were done, the ward and support staff were fantastic keeping me fed and watered. The location was Cambridge, there was plenty of on site parking, a nice bright and airy reception with helpful staff. The rest of the hospital was clean and modern. I would give more stars if I could ⭐️⭐️⭐️⭐️⭐️⭐️.
i don't ever contribute to reviews!
Hospital is so clean staff so patient…
Hospital is so clean staff so patient with their patients nothing too much for them everyone and everything about the Hospital was fantastic
Staff the service and help
Quality service
From the initial meeting to the operation I found Nuffield Health delivered a good experience.
They kept me informed at all times.
Each visit was relaxed with very little waiting time once I had arrived at the hospital.
The staff were all friendly.
On the day of the operation I was made to feel relaxed.
If I had to have other operations then I would be hoping to go via the Nuffield again.
Excellent Care
Very attentive and professional, could not ask for better care. Informed well about procedure and expectations.
A reassuring experience
I found the level of care immensely reassuring that everything possible was being done to ensure a successful recovery from my operation.
Unfortunately its the only way to…
Unfortunately its the only way to receive decent healthcare in the UK. Seen, assesed and procedure complete in 5 days.
From the pre-op to the discharge and…
From the pre-op to the discharge and including everything in between was handled very efficiently and with care.
The service was excellent. Can't ask for more.
The service was excellent. I received adequate information about my procedure. The staff were generally warm and friendly. The bill was also reasonable. The catering service was fantastic.
I particularly enjoyed the services of my Consultant, Mr. Naeem Sheikh, the Urological nurse Garry and the house keeper, 'Comfy". I had an emergency after surgery and I was attended to speedily and efficiently. Bravo.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
