They keep taken £ 30 pound out my bank for no reason I stopped this months ago and they are still taking what to do next as am reporting this to my bank A Fradgley
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The products are excellent and I usually have no issues with my online purxhase. Unfortunately this time my order was short and I have been chasing the sales team who to thier credit called back.... See more
Products did arrive and were well packaged but the process was a little disjointed. I received the e-mail asking me to review the service after 7 days by which time I had not received the order. I che... See more
Company replied
I ordered on the 23rd July, today is the 1st August and still no sign of my order!! Had no email saying dispatched, so they got my money, and not supplied my order!
Company replied
Company details
Written by the company
Nuevita is a family run UK company, dedicated to supplying vitamins, supplements and CBD Oil
Contact info
Unit 14 Mitton Road Business Park, BB7 9YE, Whalley, United Kingdom
- 01254 824212
- sales@nuevita.co.uk
- www.nuevita.co.uk
1.6
Bad
59 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Had an slight problem with my order…
Had an slight problem with my order which was immediately sorted without any quibble. Always a quality product with lots of product knowledge and information.
10 September 2020
Unprompted review
Excellent products
Excellent products, fast delivery and great customer service.
21 August 2020
Unprompted review
Great quality products and service!
Affordable, reliable and great quality products! I have many products from Nuevita and I have to say my favourite out of all of them is the CBD.
With working nights on a weekend I find it so hard to switch off when I get home from work at stupid o’clock. Since I’ve been using their CBD oil, not only have I seen an improvement in my sleep but my mood the next day is amazing! It’s also free from parabens, artificial ingredients and has been tested for its cannabidoil which I really like about the product because I know it’s 100% natural ingredients! Definitely recommend this company 👍🏼
4 August 2020
Unprompted review
Reply from Nuevita
Thanks for leaving the review , sorry in the delayed response. Also, would like to add that the CBD has all been 3rd party tested too. Glad to hear it is effective for you.
I ordered on the 23rd July
I ordered on the 23rd July, today is the 1st August and still no sign of my order!! Had no email saying dispatched, so they got my money, and not supplied my order!
1 August 2020
Unprompted review
Reply from Nuevita
Hi
Have to take full responsibility for this error. We have had a few teething problems moving premises and building a new. website. Hence only being able to contact via Facebook, which was responded to immediately.
Full refund and complimentary products to be sent, as an apology. Thank you for accepting our sincere apologies.
Sam
My order late 3 weeks or more
My order late 3 weeks or more
And no updates
4 July 2020
Unprompted review
Reply from Nuevita
Hi,
Sorry to see your review. We sent your order out the same day we received it via Royal Mail international economy. You emailed us over the weekend stating you had not received your package. We responded on the following Monday ( within 48 hours) Informing you that due to COVID-19 Royal Mail updated their website on the 1st July stating the following -
“We are working with our airline and postal/courier partners across the globe to maintain services, however delays should be expected.
The number of countries that we can access is changing daily. Most major export routes remain open, and we continue to accept and process mail, although customers may experience varying levels of delay.
There are significant delays to a number of countries right now due to a lack of available transport links and suspension of certain country’s postal operations. We strongly advise not to send items to destinations listed as ‘On suspension’ ...unfortunately your country is one that has been suspended. This was not made aware to us when we sent the parcel.
We are now investigating and will rectify where necessary.
Kind Regards
Sam
Nuevita Limited
5 Stars! Highly recommended!!
5 Stars! Professional company delivering an excellent service during pandemic times. Highly recommended!!
5 April 2020
Unprompted review
Reply from Nuevita
We have tried our best during the pandemic, but it sure has come with some challenges .
Thank you so much for taking the time to review.
I have found that the Gummies are more…
I have found that the Gummies are more gentle than the stronger capsules. Easy to take and definatley seem to help me.
4 March 2020
Unprompted review
Reply from Nuevita
Thank you so much.
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