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3.9
3 reviews
No history of asking for reviews
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I have had a few orders from Nuagane over the years, I'm not a big spender, but I have always had excellent service, communication and products.
The paint is excellent quality, always arrives quickly and when I miss order I get service to check on the order.
Can not fault this company for product and service
I bought a mask from these people three weeks ago which arived in good time but loosly wrapped in a bag, not a box. When I unwrapped it one of the plastic strap connectors was broken, rendering the mask unusable. I contacted them twice about the issue and received no reply both times. Seems like there is no customer service department at all. As a result I will never buy from this company ever again.
I put in my first order for paint for a full respray to this company. 3 days later they sent me a message to ask what colour I had ordered and hadn’t dispatched yet. I replied with a code from the colour chart next to me. I then received multiple cheeky replies. Trying to explain the situation to them just escalated the cheek. I had to go elsewhere for the paint for the job as couldn’t wait. I then received multiple personal cheeky replies! Just concentrate on the job in hand guys.
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