Nsave Reviews 

149
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 137 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the user experience smooth and straightforward, particularly for opening accounts and handling transactions. Many users appreciate the fast and reliable transaction processing, which helps with international payments and the convenience of USD accounts. However, some customers also noted significant dissatisfaction with customer service response times. People reported experiencing extremely slow responses and a lack of clear communication when issues arose. Additionally, several reviewers faced problems with payments, including funds being held, delays in transfers, or accounts being closed without clear explanation.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment, with some customers experiencing significant delays and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many expressing significant... See more

Service

Consumers find service to be ambiguous, with some reviewers expressing high satisfaction, praising it as one... See more

Response time

Clients share ambiguous opinions on response time, with many expressing significant frustration over slow and... See more

User experience

People report positive experiences with user experience, highlighting a smooth and user-friendly interface... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Simple no frills fintech service with a virtual card and investment account option. Only giving it 3 stars as I was not given the option of having a GBP investment account as far as I can see on the... See more

Rated 5 out of 5 stars

I started using Nsave because my local banking options were unstable and expensive. Opening an account was straightforward, and I felt reassured knowing my money could be stored in strong currencies... See more

Rated 5 out of 5 stars

This is very great initiative for people of under developed countries. Their pricing is very reasonable as compared to payoneer (who charged huge amounts from freelancers and during conversion into lo... See more

Rated 5 out of 5 stars

Incredible experience with nsave. I’ve been using nsave for a while now, and it’s honestly one of the most intuitive and reliable financial apps I’ve tried. The interface feels clean and modern... See more


3.3

Average

TrustScore 3.5 out of 5

149 reviews

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Asks customers to review

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Replied to 18% of negative reviews

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3.3

All reviews

(149)

140 reviews in the last 12 months

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Rated 5 out of 5 stars

Honest review about Nsave

I started using Nsave two months ago. Opening an account was very easy, and sending or receiving money is very smooth. In Bangladesh this app would be the game changer because we don’t have access to apps like Wise, PayPal or Revolut, etc. Although the fees seem a bit high to me (I am not used to using this type of fintech platform). They have a Facebook group; whether it’s official or not, I don’t know, but there is a guy from NSAVE who helps to solve the issues.

Cons
—It's not a bank, so there is no fund protection.

—The customer support is very poor; like, I needed to contact them two times, and I have to wait more than 2 days just to talk with them.

—I heard many bad experiences, like customers' funds going frozen or vanishing in the App Store or in Trustpilot, but I am using it smoothly and didn’t find any fund-related issues.

11 August 2025
Rated 1 out of 5 stars

I have a terrible experience,

I have a terrible experience,
First of all, i found my self subscribed to a 10$ monthly subscription that i didn't ask for but i neglected it, the worst part is i can not access my account nor my money since 2 weeks, and no one is even replying from the support to tell me what's happening and why is the hold on my account, no response on WhatsApp or any social media or even inside app support. That's totally inappropriate and i will raise a legal issue against Nsave if my problem is not solved in the next few days.
And will definitely spread this experience on social media.

30 July 2025
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ 5/5 — Exceptionally Supportive Team and Seamless Transfers

As a freelancer handling regular international payments, I’ve had the opportunity to use several financial services—but Nsave stands out in a truly meaningful way.

From day one, their platform has been intuitive and user-friendly. Transferring funds, especially from USD to a Bangladeshi bank account, has never been this smooth for me. What truly impressed me, though, was the exceptional support team. Every time I had a question or faced a challenge, a real human agent responded with care, clarity, and patience—something that's rare these days.

They go beyond just offering a service; they treat you like a valued customer and show genuine interest in resolving your issue. Even when things got complex, the team handled everything with empathy and efficiency, ensuring clear communication at every step.

If you're a freelancer or international worker looking for a reliable, transparent, and customer-first financial platform, I can confidently recommend Nsave. Their dedication to building trust and helping users feel secure is what makes them truly special.

Thank you to the whole Nsave team — especially Paola and Mira — for consistently providing support that goes above and beyond.

15 July 2025
Rated 5 out of 5 stars

Excellent Service – Reliable and User-Friendly

I’ve had a great experience with Nsave so far. The platform is easy to use, and setting up my account was straightforward and quick. I appreciate the transparency and the secure feeling I get while using their services. Customer support is responsive and helpful whenever I have questions.

It's clear that Nsave is committed to providing a safe and efficient financial solution, especially for people who may face challenges with traditional banking options. I highly recommend Nsave for anyone looking for a trustworthy and modern alternative.

1 May 2025
Unprompted review
Rated 3 out of 5 stars

I’ve used Nsave so early around their…

I’ve used Nsave so early around their start time, my experience with them was quite good. Although their processing time can be a trouble, but eventually things get to work, they are not the best, but they can be helpful, if you don’t have Wise, Nsave can be good for you.

27 October 2024
Unprompted review
Rated 3 out of 5 stars

I am satisfied with NSAVE

So far I am satisfied with NSAVE's service and I believe I am one of their first customers. The only problem they have is their slow customer service and sometimes they forget to respond to you.

1 September 2024
Unprompted review
Rated 5 out of 5 stars

Exactly what i needed

Got my account set up in under 2 days. The process was smooth. I was able to top up the account and make payments quite conveniently.

Amazing and absolutely what I needed. I had been looking for exactly this for a while. Glad someone is working on it.

6 March 2025
Unprompted review

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