novaskin.co.uk Reviews 

216
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

The product is of really cheap quality and not genuine, not even sure what is in the jar. The company needs to be closed down, they are selling fake, potentially unsafe product. Avoid and report!

Rated 1 out of 5 stars

SCAM AVOID THIS COMPANY DO YOUR RESEARCH!! Placed an order on the 27th May got a notification of order and a ref number then on the 16th June got a message saying my order had been shipped but still h... See more

Rated 1 out of 5 stars

Seems this company is false.....no products arrived, ordered on 31st May, no communication beyond a standard thanks for your order email confirmation. Disgusting, will report to Trading Standards and... See more

Rated 1 out of 5 stars

So disappointed was really looking forward to my parcel. Have been told shipping we will delayed due to COVID but it’s been 43 days now. I have sent many emails and none have been replayed to. Was sen... See more

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1.1

Bad

TrustScore 1 out of 5

216 reviews

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1.1

All reviews

(216)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Nova Lashes

I ordered on the 2nd of August and still no lashes. Also no reply to emails. Extremely disappointed!!!😡

31 August 2020
Unprompted review
Rated 1 out of 5 stars

Do not buy! Scam!!

I bought the magnetic eyelashes from this website. I placed my order on 5th June, my order had no tracking number. I emailed them asking for my tracking number and no response! On 23rd June I had an email confirmation stating my order was ‘out for delivery’..of which it still has not arrived. I have since emailed them a further 2 times asking and demanding a refund and no response back. Their website states ‘24/7’ support...from where!? There is nothing but an email to contact them on and by the reviews on here they do not answer. This is a complete scam, please save your money and shop elsewhere, maybe with some luck you’ll get the item you’ve paid for.

30 August 2020
Unprompted review
Rated 1 out of 5 stars

Wish I had searched reviews before…

Wish I had searched reviews before purchasing an item from here. I ordered the Blackhead remover back in June 2020! I still haven't received it only email I got were a confirmation email of my purchase and since then I have heard nothing else. It has now been over 50 days and I still haven't received my item. Nothing but an email to go off for their contact and even when you get in contact with them, they still ignore your emails!!!

29 August 2020
Unprompted review
Rated 1 out of 5 stars

If it was possible to give no stars I…

If it was possible to give no stars I would have chosen that. My money was taken on June 4th and I’ve still received nothing. I have contacted them several times only to get no reply. It’s awful how companies can do this, at least a reply would be kind

29 August 2020
Unprompted review
Rated 1 out of 5 stars

SCAM DO NOT BUY!!

Brought items two months ago no email nothing what a scam do not buy. They say wait 5-6 weeks for delivery but nothing i will be contacting my bank for my money back.

29 August 2020
Unprompted review
Rated 1 out of 5 stars

Awful website

Awful website! Purchased some magnetic lashes a month ago and still have not come. Tried emailing them 3 times and no response!

28 August 2020
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company. Please do not purchase anything from their fake site. I emailed them with no response. Had to claim my money back through my Bank.
Not worth the head ache. Purchase from a real company and save your money.
No telephone number , no proper email service , no live chat help.
Just pathetic scammers.

27 August 2020
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM!

Will be in contact with my bank for a refund! Should be ashamed of themselves. Don’t respond to any emails. Need reporting!

24 August 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS SO CALLED COMPANY

DO NOT BUY FROM THIS SO CALLED COMPANY. The site looked professional and secure payment but I still haven’t received my order which was placed in May!! Received an order confirmation email with tracking option but no tracking number. Have emailed several times and no reply. Awful!!

22 August 2020
Unprompted review
Rated 1 out of 5 stars

Avoid! Cheap products

Bought the facial brush. It took over 2 months to arrive and the product is cheap and poor quality. The brush doesn't work when you press it too hard to your skin.
Its weaker than an electric toothbrush. Absolutely avoid!

17 August 2020
Unprompted review
Rated 1 out of 5 stars

Wish I had read reviews as well

Wish I had read reviews as well. Ordered polygel kit in April, emailed in July to ask for a refund. No response at all. Novaskin UK you should be ashamed of yourselves!! Don't understand how they still have the nerve to have a website!! A complete scam avoid at all costs!!

17 August 2020
Unprompted review
Rated 1 out of 5 stars

Rubbish

Rubbish! Paid for products not received. Why are these people allowed to advertise on Instagram? I wish I had read the reviews before I parted with my money! Avoid this site. No stars

16 August 2020
Unprompted review
Rated 1 out of 5 stars

#5660 ORDER NOT RECEIVED…

#5660 I HAVE CONTACTED THIS COMPANY ABOUT 20 TIMES OR MORE NOW HAVING TO CONTACT THEM IN REGARDS TO MY ORDER PLACED OVER A MONTH AGO ON THE 10TH JULY 2020 FOR THE SUM OF £41.24 WHICH HAS BEEN TAKEN OUT OF MY ACCOUNT ON 13TH JULY 2020.

I HAVE NOT RECEIVED THE ORDER NOR HAVE I HEARD ANYTHING SINCE. IT WOULD BE POLITE IF SOMEONE CAN BE BOTHERED TO RESPOND TO MY EMAIL. PLEASE REFUND MY MONEY BACK INTO MY ACCOUNT FOR THE SUM OF £41.24. IF THERE WAS AN OPTION FOR 0 START RATING THEN THAT WOULD HAVE BEEN MY OPTION.

16 August 2020
Unprompted review

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