nottinghamhearing.co.uk Reviews 99

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Steve, the Audiologist put me at ease straight away with his friendly, and professional manner. He explained the procedure before hand and went on to show me (with the use of a model ear) what happens... See more

Company replied

Rated 5 out of 5 stars

The second time I have been to them as I have narrow ear canals and a problem with hair and wax build up. Amazingly professional and friendly service. Steve made light work of a difficult task and my... See more

Company replied

Rated 5 out of 5 stars

Amazing. Professional. Kind. Truly wonderful customer service. Independent which means a broad knowledge of all things hearing! Had a no commitment chat, never felt under pressure, asked all sorts... See more

Company replied

Rated 5 out of 5 stars

Having spent months oiling my 14 year old son's blocked ears, I decided to seek specialist help. I am so grateful to the staff member that rang me back and explained the procedure and to Jo who carrie... See more

Company replied

Company details

  1. Audiologist
  2. Hearing Aid Store

Written by the company

Independent Hearing specialists - Hearing Aid Store in Nottingham: At the Nottingham Hearing Practice, we have a wealth of experience, clinical excellence and a great deal of passion for our profession. Our renowned Audiologists are partners of the business and as such they really do care about their clients. We undertake comprehensive diagnostic hearing assessments and hearing aid evaluations so you have complete assurance in your results and the honest recommendations made. A hearing test and trial appointment at the Nottingham Hearing Practice usually takes around 2 hours. In order to ensure the appropriate recommendations are made, it is important that when we assess your hearing we truly understand how your hearing affects you. Sometimes a hearing impairment could simply be caused by a build-up of wax and if this is the case we can arrange an appointment for it's safe removal. Holistic fitting method: If hearing impairment is established, your Audiologist will provide information about the latest intelligent and connected hearing aids stocked by the Nottingham Hearing Practice. We provide hearing devices from the leading hearing aid manufacturers, such as Phonak, Oticon and Starkey in a range of styles. So, that means we can ensure we find the best solution for you. At this point, we differ from other providers, as we are able to fit you with instruments immediately. We then allow you the opportunity to try them free of charge, for a couple of weeks or more. Of course, we’ll make sure the hearing aids are programmed to your hearing loss and give you a basic orientation on how to use your new hearing aids. After a few days, you may well realise you need some adjustments, but we will be on hand to help. When you return for your next appointment, we can adjust the hearing aids to ensure they are working perfectly for you. This may be a process that is repeated a few times. That’s the beauty of our free trials: It is important to realise that succeeding with your hearing aids is not just about the aids themselves. The fine tuning, motivational advice and ongoing support we provide is equally as important. It is often a good idea to attend your hearing consultation with a family member or friend. They may be able to give a greater insight into your lifestyle and the problems they believe you encounter. They will also make it easier for you to understand the improvement hearing instruments will make and provide you with support for any decisions. So please do get in touch and we’ll get started together. Come along and see us in Beeston, Nottingham. We are the leading hearing care centre and your first choice for hearing aids and wax removal in Nottingham!


Contact info

4.9

Excellent

TrustScore 5 out of 5

99 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

EXCELLENCE!! TOP MARKS!!

Steve, the Audiologist put me at ease straight away with his friendly, and professional manner. He explained the procedure before hand and went on to show me (with the use of a model ear) what happens to the eardrum when the ear is full of wax. He was very professional, never felt rushed giving me advice on what to do and what not to do in future. A painless procedure, worth every penny, cos when i walked out of that practice it was, WOW, AMAZING, i could hear again!!! Many thanks and would recommend to anyone with ear problems.

14 March 2026
Unprompted review
nottinghamhearing.co.uk logo

Reply from nottinghamhearing.co.uk

Hi Jennifer

Thank you so much for your wonderful review. We really appreciate it.

We're delighted to hear that Steve helped put you at ease and that you had such positive experience.

We are glad to hear the procedure made such a difference to your hearing.

Kind regards
The NHP Team.

Rated 5 out of 5 stars

Highly recommended.

The second time I have been to them as I have narrow ear canals and a problem with hair and wax build up. Amazingly professional and friendly service. Steve made light work of a difficult task and my hearing is restored to normal. Can't recommend them enough. Thank you very much.

7 March 2026
Unprompted review
nottinghamhearing.co.uk logo

Reply from nottinghamhearing.co.uk

Hi

Thank you for taking the time to leave your review.

We are pleased we were able help again with removing your wax and that you are back to hearing as normal.

Our team are fully trained and experienced in several methods of wax removal and glad you found your experience with Steve both professional and friendly.

We look forward to taking care of you again in the future.

Kind regards
The NHP Team.

Rated 5 out of 5 stars

First class service

Steve was very informative about the wax removal procedure and explained really clearly how the ear works and advice on what to do and what not to do about clearing ear wax. The procedure itself was painless and very satisfying especially when I was able to hear clearly again!

20 February 2026
Unprompted review
nottinghamhearing.co.uk logo

Reply from nottinghamhearing.co.uk

Hi

Thank you for your kind review.

We are glad we were able to help you hear clearly and that you felt fully informed about the procedure and how to take care of your ears.

We always aim to provide a top quality service and appreciate your 5 star review.

Kind regards
The NHP Team

Rated 5 out of 5 stars

Truly Professional

Thank you again Steve for your prompt help!
I came back from holiday deaf in one ear from snorkelling and within hours you fixed me . Amazing service and truly professional!

6 December 2025
Unprompted review
nottinghamhearing.co.uk logo

Reply from nottinghamhearing.co.uk

Hi Martin

Thank you for taking the time to leave us your kind review.

We are pleased we were able to sort you out so quickly and that you appreciate our service and professionalism.

We look forward to helping you again in the future.

Kind regards
The NHP Team

Rated 5 out of 5 stars

Excellent service

I first visited the hearing centre for ear wax removal, then for a hearing test and finally hearing aids. The service was excellent, Alan is very professional and friendly.
I was given different types of hearing aids to try and not under any pressure to decide, therefore able to make the right decision of the best ones for me.
I would absolutely recommend the hearing centre in Beeston for anyone suffering hearing loss or for just wax removal

24 July 2025
Unprompted review
nottinghamhearing.co.uk logo

Reply from nottinghamhearing.co.uk

Hi Gail

Thank you for your kind 5 star review.

We aim to provide our customers with a high quality, friendly service and glad to see that has been your experience.

We also ensure that when buying hearing aids from us we take the time to make sure that the aids are right for you and that you can make an informed decision without any pressure.

We look forward to continuing to take care of you over the coming years.

Thanks again for your recommendation.

Kind regards
The NHP Team

Rated 5 out of 5 stars

A friendly and effective service

From time to time my hearing becomes impaired by the build up of wax. Since we moved to the area some five years ago I have attended the Nottingham Hearing Clinic in Beeston to have my ears cleared. The clinicians are friendly and expert in their field. It is always a great experience

15 March 2025
Unprompted review
nottinghamhearing.co.uk logo

Reply from nottinghamhearing.co.uk

Hello Dennis

Thank you for taking the time to leave us a 5 star review.

We are glad you continue to have a great experience when you come to us for wax removal.

All our staff are trained to the highest standards and provide expert care in a friendly, professional manner.

We look forward to continuing to take care of your ear health whenever you need us in the future.

Kind regards
The NHP Team.

Rated 5 out of 5 stars

Great service

Have used the Beeston practice for many years for micro suction and have always been extremely satisfied with their professional & friendly service. Highly recommended.
Nick

14 March 2025
Unprompted review
nottinghamhearing.co.uk logo

Reply from nottinghamhearing.co.uk

Hi Nick

Thanks for taking the time to leave us your kind review.

We are pleased that you continue to come to us to experience our friendly and professional service.

We look forward to taking care of your wax removal for many years to come.

Kind regards
The NHP Team.

Rated 5 out of 5 stars

Excellent efficient service.

Excellent efficient service.
I always have used the Beeston office where the personnel are professional and always most helpful
I visit at least once a year to have wax extracted
Excellent prompt and efficient with top class equipment and knowledge

21 February 2025
Unprompted review
nottinghamhearing.co.uk logo

Reply from nottinghamhearing.co.uk

Hello John.
Thank you for sharing you experience at The Nottingham Hearing Practice!
We are delighted that we met your expectations and we were able to resolve your issue quickly, safely and professionally.
Our clients and the service they receive has always been at the forefront of everything that we do.
We look forward to assisting you again should the need arise.

Thank you once again.
Warm regards.
The NHP team.

Rated 5 out of 5 stars

Very friendly, very professional!

Just had my ears syringed here in Beeston .
Such a professional , quick and interesting experience ! Steve removed all the wax in both ears for the instant relief ( after being fairly deaf over New year !) even showing me inside my ears before and after .
Never have to wait long for an appointment.
Fantastic service. Thankyou . Fiona

3 January 2025
Unprompted review
nottinghamhearing.co.uk logo

Reply from nottinghamhearing.co.uk

Hi Fiona

Thank you for taking the time to leave us a 5 star review.

We are glad we were able to sort out your ears, giving you instant relief and that you found our service professional and interesting.

We look forward to taking care of any future hearing care needs.

Kind regards
The NHP Team.

Rated 5 out of 5 stars

New hearing aids

I have worn NHS hearing aids for 10 years which have been great. However, I always wondered if there was anything out there which could enhance my hearing further.
I have had so many brilliant customer experiences at the Nottingham Hearing Practice that I decided to explore possibilities using their expertise, which I trust implicitly.
A comprehensive hearing test was carried out by Alan who then guided me through the complex world of cutting edge hearing technology and advised me - absolutely no pressure selling - on the model he considered would bring me the greatest upgrade.
We settled on Oticon One.
A pair were ordered for me and when they arrived, Alan once again provided a comprehensive walk-through for me, ensuring that everything was to my satisfaction.
Then the real plus. A chance to take them away for a couple of weeks to try in different environments.
This is so helpful.
My hearing is in a pretty poor state, but the power of the new hearing aids, complemented by the ability to adjust settings from an app on my phone, has certainly moved my hearing 'ability' to a new level.
They are not cheap, but I believe their 'performance' makes them a worthwhile investment.
I am extremely pleased.
I would like to thank Alan - and all at the Nottingham Hearing Practice - for their continued attention to detail and for all their help so expertly given.
As I have written many times, their customer service is outstanding.
Try them. You will not be disappointed.

12 December 2024
Unprompted review
nottinghamhearing.co.uk logo

Reply from nottinghamhearing.co.uk

Hello Ian.

Thank you so much for taking the time to write your detailed review.

We are glad that your new aids have provided you with greater performance and been a worthwhile investment.

We always do our best to find the right aids for our customers' individual requirements. Being an independent practice we are able to offer a wide range and not be tied into one or 2 suppliers.

Our hearing aid trials are designed to ensure that you are happy with the aids before investing. Our intention is always to have a long term relationship with our customers so we want to make sure you are 100% satisfied with the aids before purchase.

We are glad you have been extremely pleased with the service from Alan and the rest of the team.

We look forward to taking care of your hearing for many years to come.

Kind regards
The NHP Team.

Rated 5 out of 5 stars

Excellent personal service

My wife and I both went for new hearing aids. The care and attention we got from Jo was truly amazing. She took very full notes at the start so as to match her recommendation to our circumstances.
To ensure that mine were fitted perfectly, I had return visits to trial different sized receivers and domes. What a contrast to the offhand attitude of our previous chain providers.
We even had earwax removed at the start of the first lengthy consultation, to ensure a good test, unlike the previous firm which ignored it.
And the hearing aids themselves are excellent.

8 December 2024
Unprompted review
nottinghamhearing.co.uk logo

Reply from nottinghamhearing.co.uk

Hello Clive

Thank you for your lovely and thorough review.

We are happy that we have been able to provide both yourself and your wife with hearing aids.

As you have experienced our hearing aid trials are designed to find the right aid for your needs. We take a lot of care and attention at the initial assessment and the follow up appointments to ensure our customers are delighted with our service.

Jo and the rest of the team look forward to continuing to take care of both of your hearing care requirements over the coming months and years.

Kind regards
The NHP Team

Rated 5 out of 5 stars

Pleased to have found this local expert

Best ear wax removal treatment I've had. Steve took great care and explained everything he was doing. Not at all stressful (unlike some of the procedures I've had in the past).

22 November 2024
Unprompted review
nottinghamhearing.co.uk logo

Reply from nottinghamhearing.co.uk

Hi Dave.

Thanks for this lovely review.

We are happy you experienced the best treatment you have had. We always aim to explain things clearly and take great care of our clients so that they experience a stress free visit.

We look forward to helping you with any hearing needs you have in the future.

Kind regards
The NHP Team.

Rated 5 out of 5 stars

Best audiology centre

As everyone who is deaf knows it is a mine field trying to find hearing aids that you are happy with. I have finally found mine, and also a company that treats you with care and compassion. The service from Jo was above and beyond, she was so patient and understanding. There is no pressure to buy, you are given the chance to try various hearing aids until you are happy You are truly treated like an individual, thank you Jo.

14 October 2024
Unprompted review
nottinghamhearing.co.uk logo

Reply from nottinghamhearing.co.uk

Hello Janet

Thank you for taking the time to leave us such a lovely 5 star review.

As a team we always strive to provide a professional caring and compassionate service and glad you found Jo's care above and beyond.

Our hearing trials are designed for you to fully test the aids before purchase and as independent hearing providers we have a wide range of options so that we can meet our clients individual needs.

We look forward to continuing to support you with your hearing care over the coming years.

Kind regards
The NHP Team.

Rated 5 out of 5 stars

Great service

Previous health clinic wax removal has been an unpleasant experience for me with aborted attempts, being told off for not putting the oil in for long enough and generally being made to feel like I'm wasting their time. So how lovely it was to have the complete opposite, and I would go so far as to say, pleasant experience at Nottingham Hearing Practice. Steve explained everything in full and had different techniques for removing the wax including my preferred choice of micro suction. It was painless and quick. I was able to ask lots of questions about ears, wax and hearing aids, all of which Steve answered without me feeling he was trying to 'sell' me anything. Its definitely a place I'll go back to for dewaxing and when the time comes for hearing aids. Thanks Steve.

18 October 2024
Unprompted review
nottinghamhearing.co.uk logo

Reply from nottinghamhearing.co.uk

Hi Max

Thanks so much for your detailed 5 star review.

We are pleased to hear we were able to provide you with a pleasant experience and make sure your ears were clear of wax.

As you pointed out we are able to use several different methods of wax removal and we ensure our clients are made to feel welcome and kept fully informed to ensure we provide a high quality, professional service.

We look forward to continuing to help you with your hearing care needs.

Kind regards
The NHP Team

Rated 5 out of 5 stars

Professional

Professional, highly skilled and I would not go anywhere else for any ear issues.

19 May 2024
Unprompted review
nottinghamhearing.co.uk logo

Reply from nottinghamhearing.co.uk

Hello and thank you for taking the time to review our practice!
We are delighted that your visit and the service we provided met with your expectations.
We look forward to assisting again should the need arise in the future and promise to deliver the same level of care as standard at The Nottingham Hearing Practice.
Again, many thanks for your valued support, it really is appreciated!

Kindest regards.
The NHP team.

Rated 5 out of 5 stars

Incredible Service

I have been going to The Nottingham Hearing Practice since it opened and Alan has been looking after my hearing needs since before then as I followed him from his previous place of work. Allen and the team are kind, professional and understanding and I would not trust anyone else to look after my hearing needs. Alan has always listened to me and tried different things to improve my hearing ability. As my hearing deteriorates I know Alan will do what ever he can to make sure my hearing aids are up to date and running the latest audiogram related to my most recent test results. I cannot recommend The Nottingham Hearing Practice enough. Already wearing hearing aids or think you may need some for the first time, do not hesitate to give them call.
Anthony Lester

8 December 2023
Unprompted review
nottinghamhearing.co.uk logo

Reply from nottinghamhearing.co.uk

Hello Anthony.

We have received some fabulous reviews over the years and this one certainly ranks amongst the most lovely...thank you so much!

As you know, we always strive to offer the very best service possible, offering commitment free trials of hearing aids and ensuring that our customers find the right solutions for their requirements.

Both Alan and Jo (our clinical audiologists) have a wealth of experience, coupled with their professional yet friendly approach means that our clients receive a level of personal care which we are very proud of.

Thank you again for trusting us with your hearing care.

We really are here to help!

Kindest regards.
The NHP team!

Rated 5 out of 5 stars

All round excellence

I have recently bought some hearing aids from Nottingham Hearing Practice. The experience was very good and the practitioner was excellent, friendly, helpful and professional. The after sale support is impressive and thorough.
I would heartily recommend this practice.
Diane Lewis

23 November 2023
Unprompted review
nottinghamhearing.co.uk logo

Reply from nottinghamhearing.co.uk

Hello Diane!

Thank you for choosing The Nottingham Hearing Practice for your hearing care requirements, and for leaving such a positive review of your experience with us.

It was lovely to meet you and to find a solution that was right for your needs.

We are a small independent hearing care clinic and we feel this is just one of the reasons why we stand apart from other high street outlets...our service is truly personal and genuine.

Have a lovely Christmas and feel free to contact us for any further help or advice as required.

Thank you once again!

The NHP team.

Rated 5 out of 5 stars

Brilliant service

A hugely efficient yet personal service. Alan obviously exceptionally good at what he does and I felt complete confidence in the process from the word go. I would recommend unreservedly- thank you.

29 November 2023
Unprompted review
nottinghamhearing.co.uk logo

Reply from nottinghamhearing.co.uk

Hello Fiona.

What a lovely review, thank you so much!

Choosing a clinician for wax removal can seem daunting with so many options currently being advertised.

Rest assured that we are a professional clinic with highly skilled, fully trained and empathetic staff, this means that your hearing is safe with us.

This is why our lovely customers keep coming back to us when they require hearing care.

Thank you once again for taking the time to review your visit!

We are here to help.

The NHP team.


Rated 5 out of 5 stars

Personal experience

Excellent caring service from all of the team.
Professional, knowledgable and understanding.

25 September 2023
Unprompted review
nottinghamhearing.co.uk logo

Reply from nottinghamhearing.co.uk

Hello Barbara

Thanks for your review.

We always aim to provide a professional caring service and we are happy to hear that you received this from the whole team.

Our audiologists have many years of experience and are fully qualified to provide a range of hearing services. You can be assured of knowledgeable and understanding care when you visit.

Kind regards
The NHP Team.

Rated 5 out of 5 stars

Absolutely 1st class communication

Absolutely 1st class communication every procedure was explained in kind and sensitive detail. I was informed what was happening and was reassured all the time .My second visit to this practice and I can’t praise the service enough . Many Thanks

22 July 2023
Unprompted review
nottinghamhearing.co.uk logo

Reply from nottinghamhearing.co.uk

Hello Gill.

Thank you very much for trusting us with your hearing care for the second time. It was lovely to see you again!
We are delighted that on both occasions you found your visit to our practice to be so positive and that the treatment you received was all you hoped it would be.
We look forward to assisting you again should the need arise in the future.

Thank you once again for choosing us!

Stay well.
The NHP team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look