Simply fantastic! Love the Snowman jumper, great quality and fits true to measurements provided (such a simple thing that many other companies don't provide so thank you!). Ordered a few days before C... See more
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See what reviewers are saying
I was looking for a specific jumper worn by David Bowie when he narrated The Snowman. I came across this website which sold exactly what I was looking for. The jumper is great and I also purchased the... See more
I bought the Snowman scarf last year and the David Bowie replica jumper this year, absolutely adore both, amazing quality. I have to applaud the customer services as my parcel went missing in transit,... See more
My second order with Notjustclothing and I’ve been impressed with both of them. Delivered on time and good quality jumpers that you don’t see everywhere. On top of this, charities benefit too, I... See more
Company details
Written by the company
Committed to creating ethical and sustainable products that drive positive social impact.
Contact info
Manchester, United Kingdom
- support@notjustclothing.com
- www.notjustclothing.co.uk
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Amazing masks
Amazing masks ! Brilliant quality and wash really well. Also the social and environmental issues are very important to me and this company addresses them
Lovely item
Lovely item. Great fit and perfect for bad weather walking. It looks more expensive than it costs.
Great all round
Wonderful quality of knitted jumpers
Wonderful quality of knitted jumpers. Quick shipping. Lovely to buy from!
Unprofessional
Initially ordered and received confirmation of the order, and then confirmation of shipping, but nothing was delivered. Inquired after a week only to be informed that my size is actually not available, and was refunded for my order.
I received an email afterwards informing me that my size had become available, and was offered a discount if I wanted to order it again, which I did.
The order was delivered this time, but the jumper did not have a size label, and upon measurement it was a lot smaller than the measurements specified in the size chart on the website.
I emailed customer service who sent me a shipping label that I had to print and attach to the jumper to return it. It did take me longer than it should thanks to COVID restrictions and working extra hours on the frontline treating COVID.
Months passed after I returned the jumper, and no contact from NotJust. When I contacted them again, they issued a refund £3 less than what I paid.
All in all, wasted money and time, never got the jumper I wanted, and the company is not aware of neither their stocks nor finances.
Efficient and speedy service when…
Efficient and speedy service when ordering. Great jumpers from these guys. The masks are the best on the market... actually comfortable, finally!
Love my T-shirt and bought another
Love my T-shirt and bought another, love that part of it goes to charity though I must say printing on front fades after first wash but I still love it
These face masks are the best I have…
These face masks are the best I have come across. I would like to see them in summer colours as we will still be wearing over the summer. Speedy delivery of these items too.
Simply perfect !!
Jumper was too small and returns not…
Jumper was too small and returns not allowed so a complete waste of money
Terrible customer service
Refused to accept return because plastic bag was opened, even though the jumper was 6 inches smaller than stated.
Only okay
Sweaters arrived after Christmas but I'm sure that was america's fault. We suck here and can't do anything right.
The sweater is cute and warm but feels very acrylic.
great jumpers and my socks do good for…
great jumpers and my socks do good for other people. A great price for ethical clothing, which I think is really important considering how expensive some of the competition could be.
Would use again for all of my christmas jumper needs
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