Norwich Osteopathic Clinic Reviews 

45
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Rebecca has done an amazing job with eliminating my sciatic pain and assisting with the healing to my lower spine. I highly recommend this practice for back issues. Thank you for getting me back to en... See more

Company replied

Rated 5 out of 5 stars

Jim is absolutely professional! Came with neck/head/ shoulder problems, and I saw massive improvement within 3-4 visits. Pains are gone, good sleep is back, stiffness gone. Always explains what is bei... See more

Company replied

Rated 4 out of 5 stars

Yes it was good, talked through what aches and pains i had then discussed what procedures need to be done and continued for few weeks.

Company replied

Rated 5 out of 5 stars

I've been going to Norwich Osteopathic Clinic about 4 years I think. I've had various issues with my neck, back, ribs and hands for much longer than that and was recommended to go by my sister who als... See more

Company replied

Company details

  1. Osteopath
  2. Acupuncturist
  3. Chiropractor
  4. Physical Therapist
  5. Physical Therapy Clinic
  6. Rehabilitation Center

Written by the company

Norwich Osteopathic Clinic was founded in 2008. Since then it has grown to become an award-winning centre of excellence, providing safe and effective treatments for patients in Norwich, Norfolk and beyond. Our mission is to provide the most appropriate physical therapy and rehabilitation program for your condition. We also want to make getting treatment easy and accessible; so we have ample car parking, offer short-screening and are registered with all major healthcare providers.

Why choose us?

Written by the company

Hands-on treatment:
Looking for a solution to your mechanical problem that goes beyond generic exercise prescriptions and painkillers? Our hands-on treatments target the mechanics of your problem, not just the pain.
Complete rehabilitation:
We're not in the business of keeping you coming back unnecessarily; our goal is complete rehabilitation. We get you better but then also find ways to help keep you on track to maintain progress and prevent recurrence. We educate and engage each patient in their own rehabilitation - to understand what their condition means, how their exercises will help, and how they can modify contributing factors.
Experience you can trust:
With 20 years osteopathic experience and continued learning you can trust our knowledge and expertise. We understand the value in a good patient-practitioner partnership and will always listen to you, respect your concerns, and involve you in planning your treatment.
Fast and easy access:
Research shows that early treatment leads to better outcomes and reduced risk of chronic pain and disability. Timely treatment of chronic conditions can help to manage the condition and maintain mobility for longer.
Value for money:
Our treatment times are a full 30 minutes (not 10 or 20 minutes as in many similar local clinics). We use this extended treatment time to combine multiple techniques during each session for a more thorough yet gentle treatment.
Award winning customer service:
We've won the WhatClinic? Customer Service Award in both 2016 and 2017, as voted by our patients. With less than 2% of clinics achieving this award, you can trust in our commitment to exceptional care.

Contact info

Appointments available

In pain...why wait?

4.7

Excellent

TrustScore 4.5 out of 5

45 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(45)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rebecca has done an amazing job with…

Rebecca has done an amazing job with eliminating my sciatic pain and assisting with the healing to my lower spine. I highly recommend this practice for back issues. Thank you for getting me back to enjoy the things that I love doing in life. Boris

11 May 2026
Unprompted review
Norwich Osteopathic Clinic logo

Reply from Norwich Osteopathic Clinic

Dear Boris, thanks so much for your kind review. So glad that you are feeling better!

Rated 5 out of 5 stars

Absolutely recomend

Jim is absolutely professional! Came with neck/head/ shoulder problems, and I saw massive improvement within 3-4 visits. Pains are gone, good sleep is back, stiffness gone. Always explains what is being done, why it's important, gives extra excercise tips. I'm seing osteopath now for 7months

5 September 2025
Unprompted review
Norwich Osteopathic Clinic logo

Reply from Norwich Osteopathic Clinic

Thanks for your review. So glad that Jimmy has been able to help.

Rated 5 out of 5 stars

Natalie Willcock has eased my painful lower back

Natalie Willcock has eased my painful lower back. I could barely move from my hips, lift my legs and sitting was painful. Natalie's thoughtful treatment has brought me such relief. I booked a follow-up a week later, and this has continued the healing.

12 December 2025
Unprompted review
Rated 4 out of 5 stars

The treatment provided was both…

The treatment provided was both insightful and effective. The issue was thoroughly examined, and supplementary exercises were recommended.

21 November 2025
Unprompted review
Norwich Osteopathic Clinic logo

Reply from Norwich Osteopathic Clinic

Dear Zach, thank you for your review. I can't see a patient called Zach/ Zachary in the last 2 years. Please can you let me know when you attended. Which kindest thanks, NOC

Rated 5 out of 5 stars

Amazing work Rebecca

I have been seeing Rebecca as I had a trapped nerve in my neck which was giving me agony .
She is amazing, she explains what she will do , and then does the most amazing treatment including acupuncture.
She completely stopped the nerve pain .
I would recommend Rebecca 100% , she has a world of knowledge. Thank you so much .

30 September 2025
Unprompted review
Norwich Osteopathic Clinic logo

Reply from Norwich Osteopathic Clinic

Thank you Linda for your very kind review. I'm glad you found it beneficial. Let me know how you get on in a few weeks. Best wishes, Rebecca

Rated 5 out of 5 stars

Highly Recommended Practice

i have been visiting Jimmy for over 10 years and have not only found the diagnosis of the problem and subsequent ongoing maintenance treatment to be of high quality. I have always felt in control of my treatment from a frequency point of view and never been locked into a 20 session lock in type situation.
I have and will continue to recommended Jimmy as i have confidence in his ability and believe he has patients best interests at heart.

15 March 2023
Norwich Osteopathic Clinic logo

Reply from Norwich Osteopathic Clinic

Thank you John. Jimmy will be really pleased with your feedback.

Rated 5 out of 5 stars

Helpful and great treatment

Helpful and great treatment. Jimmy has been treating
me for nearly 20 years and has helped me to maintain my mobility

15 February 2023
Norwich Osteopathic Clinic logo

Reply from Norwich Osteopathic Clinic

Thank you for your review David. Jimmy is please that you find it helpful.

Rated 5 out of 5 stars

I absolutely recommend the practice

I absolutely recommend the practice. I really appreciate the explanation of what is happening with my back. The treatments have made a huge difference. Excellent professional and friendly service.

15 March 2023
Norwich Osteopathic Clinic logo

Reply from Norwich Osteopathic Clinic

Thanks for your review and recommendation. Jimmy will be really pleased.

Rated 5 out of 5 stars

Jimmy was very clear with his support…

Jimmy was very clear with his support and explaining with the fault.also he did explain with the explain the treatment

15 March 2023
Norwich Osteopathic Clinic logo

Reply from Norwich Osteopathic Clinic

Thank you for your review. Jimmy is pleased he explained your treatment plan clearly.

Rated 5 out of 5 stars

Always great service

Always great service, feel much better after I've visited

24 February 2023
Norwich Osteopathic Clinic logo

Reply from Norwich Osteopathic Clinic

Thank you for your review and we are really pleased you feel better.

Rated 5 out of 5 stars

Well worth booking an appointment.

I booked to see Rebecca with a knee and hip problem. Rebecca is so professional with a very understanding approach. Her knowledge is exemplary. She has really helped me to regain my fitness and get back to my normal activities. I would certainly recommend her to anyone. On arrival at the clinic the receptionist is also very pleasant and helpful. Thank you

14 March 2023
Norwich Osteopathic Clinic logo

Reply from Norwich Osteopathic Clinic

Thank you Celia. Really pleased that you find it helpful.

Rated 5 out of 5 stars

Jimmy at Norwich Osteopath

Having used a few osteopaths over the years,I have to say that Jimmy has proven himself to be at the top of my list.Jimmy is extremely knowledgeable in his subject,able to identify the issues/problems and offer the correct treatment to remedy.
I have no hesitation in recommending Jimmy to others,and often pass his contact number to family and friends ,.

21 January 2023
Norwich Osteopathic Clinic logo

Reply from Norwich Osteopathic Clinic

Thank you John. Jimmy is pleased that you find it helpful.

Rated 5 out of 5 stars

Friendly and professional

Friendly and professional. Prepared to listen to their patients and involve them in working towards a solution.

28 February 2023
Norwich Osteopathic Clinic logo

Reply from Norwich Osteopathic Clinic

Thank you Helen. Pleased to hear that we are patient-centred.

Rated 4 out of 5 stars

Yes it was good

Yes it was good, talked through what aches and pains i had then discussed what procedures need to be done and continued for few weeks.

8 January 2023
Norwich Osteopathic Clinic logo

Reply from Norwich Osteopathic Clinic

Thank you for your review. Pleased that you found it helpful.

Rated 5 out of 5 stars

Excellence

Always received fantastic treatment over many years.

17 February 2023
Norwich Osteopathic Clinic logo

Reply from Norwich Osteopathic Clinic

Thank you for your super review. Pleased to help.

Rated 5 out of 5 stars

Excellent results

I visited due to hip pain, this has improved with several treatments. There is no pressure to book unnecessary appointments, they're quite happy to treat as required.

1 March 2023
Norwich Osteopathic Clinic logo

Reply from Norwich Osteopathic Clinic

Thank you for your review and very pleased that your hip has improved.

Rated 5 out of 5 stars

Excellent care

The quality of my osteopathic care is excellent and very effective. I have regular 'top ups' which means I can walk and dance pain free.

My osteopath is very professional, listens to my concerns and responds accordingly.

27 February 2023
Norwich Osteopathic Clinic logo

Reply from Norwich Osteopathic Clinic

Thank you for your review. Jimmy is pleased to have helped you.

Rated 5 out of 5 stars

Highly reccomend

I don't know where to start with how much these folks have helped my well-being. Everyone is so friendly and professional and helped me get to the root of my health problem. I recommend their services to anyone!

5 March 2023
Norwich Osteopathic Clinic logo

Reply from Norwich Osteopathic Clinic

Thank you for your review. So pleased you are finding it beneficial.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look