Northweek Sunglasses Reviews 1,899

TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

Made several orders from them over the years, I once had a problem, they solved it professionally. Their product has very good value/quality rate.

Rated 5 out of 5 stars

Great products I have ordered at northweek several times now. The delivery usually is very fast (given that I live in a different country). Prices are great compared to product quality. Once I... See more

Company replied

Rated 1 out of 5 stars

"We have checked with the relevant departments and they have informed us that there has been a change in the product and the photos have not been updated. If you keep the product, we will refund you... See more

Rated 5 out of 5 stars

I placed my order with Northweek on 15th of April 2024 and I received a package on 24th of April 2024 via GLS courier service. Everything was correct, package was intact and complete according to my o... See more

Company replied

4.0

Great

TrustScore 4 out of 5

2K reviews

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Rated 2 out of 5 stars

it is on the way with the delivery…

it is on the way with the delivery company UPS. That's why I can't say yet, because the delivery person didn't ring the bell and I don't know where the package is at the moment. I was at home, but the delivery service says he didn't find me. Terrible service from UPS

30 June 2024
Rated 1 out of 5 stars

Unfotunately I have not received the…

Unfotunately I have not received the delivery.

26 May 2024
Northweek Sunglasses logo

Reply from Northweek Sunglasses

Hello! 🙌 If you need help, we're here to help you. Do you want to talk to our Customer Service? Well, it's easy, just fill in the contact form on our website - don't worry, our colleagues are eager to help you! Here is the link: https://www.hawkersco.com/page-contact.html

Rated 5 out of 5 stars

Niet products everyone in my family…

Niet products everyone in my family loved it will buy again from you wonderful costumers service quick answer and very helpful plus good bargains and prices overall

2 May 2024
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Reply from Northweek Sunglasses

Thanks for your review! We love to hear that you like your new Northweek. Best regards.

Rated 5 out of 5 stars

Northweek Sunglasses

I placed my order with Northweek on 15th of April 2024 and I received a package on 24th of April 2024 via GLS courier service. Everything was correct, package was intact and complete according to my order. There was no problem at all. I will definitely order again.

24 April 2024
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Reply from Northweek Sunglasses

Thanks for your review! We love to see that you are enjoying your new Northweek! Best regards.

Rated 1 out of 5 stars

Too bad

Order placed April 5
1- The package has not arrived (updated to April 15)
2- I still have not received the tracking number
3- I have sent 2 reports through their site but no one responds

Too bad, I had purchased glasses from them before and had been fine, now I can't say it's the same

___________________________________________
(in response to the answer given by Northweek)

I have already filled out the form on your site 2 times to request assistance, I also emailed your contact (last week)
Tracking not yet received, package not yet arrived
Excellent.

13 April 2024
Unprompted review
Northweek Sunglasses logo

Reply from Northweek Sunglasses

Hello! 🙌 If you need help, we're here to help you. Do you want to talk to our Customer Service? Well, it's easy, just fill in the contact form on our website - don't worry, our colleagues are eager to help you! Here is the link: https://www.hawkersco.com/page-contact.html

Rated 1 out of 5 stars

Scam, sunglasses never sent, customer service team ignore you

I ordered my sunglasses in November, they still haven't arrived after multiple complaints on all platforms. Total scam, avoid at all costs. They respond to public complaints and then never action a refund/resend.

My reference number is this: NWEU00048159, you know my address.

6 February 2024
Unprompted review
Northweek Sunglasses logo

Reply from Northweek Sunglasses

Buenos días, hemos respondido hoy mismo tu petición y ya hemos reenviado el pedido. Un saludo.

Rated 5 out of 5 stars

Great products

Great products, fast and prompt delivery!
Keep up the good job!

30 January 2024
Northweek Sunglasses logo

Reply from Northweek Sunglasses

Thanks for your review! We love to see that you are enjoying your new Northweek! Best regards.

Rated 1 out of 5 stars

The frame and glasses doesn't look…

The frame and glasses doesn't look similar to the pictures at all. It looks like a 5€ one from shine to be honest. I was very excited when I ordered it and the moment I open the box, I was like what the fu*k is this thing. I'm not sure I'll be buying anything else anymore.

30 January 2024
Northweek Sunglasses logo

Reply from Northweek Sunglasses

Hello! 🙌 If you need help, we're here to help you. Do you want to talk to our Customer Service? Well, it's easy, just fill in the contact form on our website - don't worry, our colleagues are eager to help you! Here is the link: https://www.hawkersco.com/page-contact.html

Rated 5 out of 5 stars

Good quality glasses

Good quality glasses, durable, excellent vision and very fast shipping

19 January 2024
Northweek Sunglasses logo

Reply from Northweek Sunglasses

We are sorry to hear that your new Northweek did not meet your expectations. Please, contact us if you need to in order to help you. Best regards.

Rated 5 out of 5 stars

I received my sunglasses fast as…

I received my sunglasses fast as promised.
Excellent quality. Highly recommended !!

2 December 2023
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Reply from Northweek Sunglasses

Thanks for your review! We love to see that you are enjoying your new Northweek! Best regards.

Rated 5 out of 5 stars

All perfect

11 November 2023
Northweek Sunglasses logo

Reply from Northweek Sunglasses

Thanks for your review! We love to see that you are enjoying your new Hawkers! Best regards.

Rated 5 out of 5 stars

Perfectas!!

10 November 2023
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Reply from Northweek Sunglasses

¡Gracias por tu reseña! Nos encanta saber que te gustan tus nuevas Hawkers. Un saludo.

Rated 5 out of 5 stars

Todo de 10

Todo de 10
Pero la página de Customize your Sunglasses da error

24 October 2023
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Reply from Northweek Sunglasses

¡Muchas gracias por el feedback! Tendremos en cuenta su comentario. ¡Disfrute de sus nuevas Hawkers!

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