I can’t recommend Joe enough! He fitted a new cambelt and sorted out my coolant, and did a brilliant job. He was reliable, helpful and professional throughout, and I’m really happy with the work he’s... See more
Company replied
Location
Switch locationBurners Lane South, Kiln Farm, MK11 3LT Milton Keynes, Buckinghamshire, GB
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See what reviewers are saying
What great customer service by Del for sorting my van out and getting me on the road. Got to the route of the problem very quickly. Will definitely be going back to Milton Keynes in the future. Th... See more
Company replied
We've built a great working relationship with the team at Northgate Milton Keynes, and the service they provide is consistently excellent. They are always helpful, professional, and easy to deal... See more
Company replied
I had a lovely experience dealing with the vehicle that needed repairs here. I was served by a gentleman called steve who showed incredible hospitality and really took care of what needed to be done!... See more
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Burners Lane South, Kiln Farm, MK11 3LT, Milton Keynes, Buckinghamshire, United Kingdom
- 01908 264747
4.6
Excellent
89 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Welcomed into the business by counter…
Welcomed into the business by counter staff.
Side van door not locking.
Repaired inside an hour
Brilliant
12 March 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
We are happy to hear that your van has been fixed and back on the road in a short time. Our Milton Keynes branch are an asset to Northgate.
Thank you for your feedback.
Take care
Zuzana
NORTHGATE MK… great branch
NORTHGATE MK… great branch, I deal with all the team here on a daily basis, and they all go above and beyond for our drivers and all 32 vehicles, (Idealbathrooms) Massive Thank you to Sally, Jonathan, Sandra, Del, Simon, Colin Chris, Corrine, to many names to mention them all, the engineers, rentals, the front desk, literally everyone across the 10yrs I’ve been going there are super helpful and welcoming thank you all for you’re continued support, I’ve used many rental companies nothing comes close to NORTHGATE mk
5 March 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you for your lovely feedback James!
We strive to provide a seamless experience for our valued customers and I am delighted to hear that Sally, Jonathan, Sandra, Del, Simon, Colin Chris, Corrine, and the rest of the staff at Milton Keynes did exactly that!
It's always nice to hear about experiences like yours where dedicated individuals go the extra mile to assist customers, i am so pleased to see we have provided you with such a fantastic service over the years and we really appreciate your loyalty as customer.
If you ever need further assistance or have more feedback to share, please don't hesitate to reach out. We're here to provide excellent service and support for all your vehicle needs.
Thank you for choosing Northgate.
Take care,
Beth Kell
Great service from the front of house…
Great service from the front of house Sandra, corrine and technician Del and Joe. Many thanks
1 March 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you so much for taking the time to leave such an encouraging review, Tony. I am sure that Sandra, Corrine, Del and Joe, as well as the rest of the team at Milton Keynes will be so pleased by your feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Really great service
Really great service, all the staff are very nice and attentive.
21 February 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you so much for taking the time to leave such a great review, Jake.
It is a pleasure to see that your experience with our Milton Keynes branch has been such a positive one. I am sure that the team there will be over the moon with your feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Great Service
8 February 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thanks Kerry, we are so pleased to hear that you have had great service provided by our Milton Keynes Team. It is always a pleasure assisting our customers and ensuring their business needs are met.
Take care,
Laura Griffiths
Absolute fabulous service
Absolute fabulous service, best Northgate around!
And a huge thank you to Sally who kept us up to date throughout the whole process.
5 February 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you so much for taking the time to leave such a fabulous review.
It is great to see what a positive experience you have had with our Milton Keynes branch and Sally in particular. I am sure that the whole team there will be ecstatic to see your comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you so much for taking the time to leave your kind words, Jamil. I am certain that Del and the rest of the team at Milton Keynes will be so happy to see your feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Highly recommended
Just wanting to pass my thanks to Steve, Sandra and Corrine at MK branch for making the hire process a fab experience with an impeccable vehicle. Fast check out and check in and nothing was too much trouble. Thanks Team MK
9 February 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you so much for taking the time to leave such a fabulous review, Fay.
It is a pleasure to see that your experience with our Milton Keynes branch and I am certain that Steve, Sandra, Corrine and the rest of the team will be over the moon to see your kind words.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Sally @MK branch fantastic service and…
Sally @MK branch fantastic service and attention to getting things sorted asap!
8 February 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you so much for taking the time to leave such a fantastic review, Logan.
What a pleasure to see Sally receiving such praise and I am certain it is well deserved. I'm sure Sally will be over the moon to see your feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Excellent service from start to finish. Ford Transit Dropside Hire
Excellent service from start to finish.
29 January 2024
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you so much for taking the time to leave such a positive review, Paul.
It wonderful to hear that you have received such fantastic customer service from the branch and i am sure the team at Milton Keynes will be delighted to hear such lovely feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Bethannie Kell
once again Milton Keynes branch Sally…
once again Milton Keynes branch Sally and staff have pulled out all the stops to help with a breakdown, this branch is a credit to Northgate, wish our offices were nearer as would make this our local branch.
Thank you everyone at Milton Keynes never fail to deliver a great service
16 December 2023
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Hi Sharon,
Thank you for leaving such wonderful feedback about your visit to our Milton Keynes branch.
Its lovely to see that Sally has made your experience so pleasant and she has demonstrated the fantastic customer service we like to provide to our customers.
I am sure Sally and the staff at the Milton Keynes branch will be thrilled to see your comments.
If there is anything more we can help, please let us know and we would be more than happy to help!
Take Care,
Bethannie Kell
Milton Keynes Branch
Great work from Matt and Dave at Northgate Milton Keynes Branch. Sorted out my ad blue sensor problem on Peugeot Partner van this morning very quickly. Brilliant customer service provided. Thank you.
9 December 2023
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Good Morning Jon,
Thank you for taking the time to leave such lovely feedback about your experience at the Milton Keynes branch.
While it can be frustrating when your vehicle has issues, Northgate will always be here to assist you and will strive to get you back on the road as soon as possible.
I am sure Matt, Dave and the staff at the branch will be thrilled to see your comments.
We look forward to working with you long into the future.
Take Care,
Bethannie Kell
Sabra is always super polite
Sabra is always super polite, always a smile on her face. Emails from the workshop are very professional and everyone at this branch in MK are great to deal with. Amazing tbh!
20 October 2023
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
This is fantastic to hear, Filipe. Thank you for taking the time to leave our Milton Keynes team some fantastic feedback. Sabra and the workshop team will be over the moon to hear of how they have given you such a positive experience.
If there is anything more we can help you with please reach out to us and we would be happy to help!
Take care,
Bethannie Kell
Service
Lovely Depot, polite staff, free coffee what more could you ask for
29 September 2023
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you so much for taking the time to leave such an lovely review, Robert. I am sure that the team at Milton Keynes will be over the moon with your positive feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Efficient
Efficient, great coffee while waiting for the shortest time ever.. thx sally &del
14 August 2023
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Hello,
Thank you for your positive feedback! We're delighted to hear that you had an efficient and enjoyable experience with us. It's great to know that you appreciated the quick service and the opportunity to enjoy some great coffee while waiting.
If you ever need assistance or have any more feedback to share, please don't hesitate to reach out. We're here to ensure that your experiences with us remain excellent.
Thank you for choosing our services and for taking the time to let us know about your positive experience.
Take care,
Laura Griffiths
Excellent service from Kris and the…
Excellent service from Kris and the team at Northgate Milton Keynes. Service with a smile and happy to assist as a walk in. Super fast service from beginning to end. Worth the extra few miles to get to the MK branch
25 July 2023
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
This is great to hear, Daryl. Thank you for taking the time to leave our MK team some fantastic feedback. Kris will be thrilled to hear of how they have given you such a positive experience.
We look forward to working with you long into the future.
Take care!
Laura Griffiths
Great service from Zip and assistant at NVH in MK
I was running late to pickup a vehicle to move to a NVH client and Zip and his assistant very kindly stayed back 10mins to wait for my arrival. Not only that, because the vehicle’s battery was pretty dead and I needed to fuel up, they kindly followed me to the petrol station around the corner to ensure that I wasn’t left stranded. Cheers guys, look forward to seeing you again!
5 July 2023
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
JB, this is such a great review, thank you kindly for taking the time to share your positive experience with us. It is pleasing to hear that our MK Team have been able to accommodate your business needs and deliver great customer service.
We look forward to continuing our working relationship with your company.
Take care,
Laura Griffiths
Extremely helpful lady on the front…
Extremely helpful lady on the front desk doing her best to help everyone
28 March 2023
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you so much for taking the time to leave such a great review, Paul.
We put our customers first, and I am thrilled that the team at Milton Keynes have exemplified this attitude. I am sure the management team at Milton Keynes will be pleased to see your comments and will pass this on to the lady at the front desk.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Del stayed beyond finishing time to…
Del stayed beyond finishing time to make sure I had a recovery vehicle,very helpful,
23 March 2023
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thank you so much for taking the time to leave such an excellent review, Stuart.
Putting our customers first is what we do, and I’m so glad to see that Del has done exactly that. I am sure Del will be delighted to see your comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Visited Them today to get the van…
Visited Them today to get the van looked at, reception was helpful, then dealt with Del the technician he was really helpful and good.👍
6 March 2023
Unprompted review
Reply from Northgate Vehicle Hire - Milton Keynes
Thanks so much for taking the time to leave us a review, we are so pleased to hear that the MK branch were able to be of assistance.
We look forward to working with you long into the future.
Take care,
Laura Griffiths
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