Don’t buy from here unless your 100% about sizes ect , they will do everything in their power not to take a return , Iv just received something back that I had sent out to them ,won’t use them again .... See more
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See what reviewers are saying
Item arrived quickly but when I returned it they charged me for return postage even though I had paid it myself vis Royal Mail. Sent several e-mails and no response. So unless you are 100% you wont... See more
Used Northern Threads a few times, delivery times are as stated and prices are competitive. However this time they have sent me a faulty product, a pair of Adidas gazelle indoors with the sole all buc... See more
Got 2 Fred Perry and 2 boss t shirts from there store this morning. Lovely shop with loads of t shirts to chose from, but more importantly excellent customer service got a bit of a beer belly now so l... See more
Company details
Written by the company
Northern Threads first opened its doors in 2006 as a new home for the best contemporary and designer menswear. Since then we have twice been recognised by Drapers Magazine in their Top Inspiring Independents list and continue to look for new ways to grow and improve. In 2024 we had to say goodbye to the store which had been our home for almost 20 years and focus our heritage experience and unrivalled customer service exclusively with northernthreads.com. This bold step has given us the opportunity to offer an ever-expanding portfolio of peergoup designer brands representing the best of classic and casual menswear.
Contact info
UNIT 1 HAWKWELL GREEN, GL14 3JJ, CINDERFORD, United Kingdom
- contact@northernthreads.com
- www.northernthreads.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 1 week
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Not value for money
Not value for money - first we assumed postage free for full price item as indicated but a spend discount on the site prevented this (misleading). Refund saw £7.50 deducted - no idea why and an email to your help desk was ignored. Very poor service and will not use again.
Great communication on delivery
Great communication on delivery. Great price and satisfactory quality and service. Definitely recommend
Great service package came crisp and…
Great service package came crisp and clean with a nice little note which I thought was a nice touch. As well as invoice envelope again nice touch when paying for expensive brands you expect a great service and would definitely recommend buying from you.
Ordered the gilet on the Tuesday and it…
Ordered the gilet on the Tuesday and it was delivered on the Thursday, very good service.
Great service and good item
Boss shoes, boss company 🙌
Ordered Boss shoes, half price, delivered in 2 days, excellent product, quality packaging and lots of communication/ updates on order progress. Can't fault anything, excellent service, highly recommended 👌
Never been disappointed
Have bought from on numerous times and no complaints very happy with the packaging and delivery is very quick.
Great service fast delivery and very…
Great service fast delivery and very good on price
A first class service in every way
A first class service in every way. Easy to order and the delivery was quick and highly professional.
This was my first experience with Northern Threads and it's a Company I would
Most certainly recommend and use again.
I Will order again 100%,fastest…
I Will order again 100%,fastest shipping ever!!
And so pleased with the P&S overshirt!!
The product was much cheaper than…
The product was much cheaper than elsewhere and speedy delivery. No problems at all.
Brilliant product brilliant prize.
Best About
Great company to deal with, super fast delivery and quality to match,highly recommend and will be buying again, my fave shop/online store!
top jacket at a fantastic price
top jacket at a fantastic price, had to try it , alas it was just too big, so had to send back but couldn't fault the service- top notch
Good quality service fast delivery and…
Good quality service fast delivery and a nice price
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