Had a unique sunken courtyard garden with ancient & failing walls which needed specific care & treatment and removal of decades of plastic paint. Did a lot of research about breathable products. Did m... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have used Earles mineral paint on my garden retaining wall for at least 7 years. I refresh with a new coat each year to keep it looking fresh. It is easy to mix and apply following the instruction... See more
Being new to the use of mineral paint I was not sure what to expect, but I have been amazed with this great breathable product. In re painting the walls of our old timber framed farmhouse it goes on w... See more
Company replied
Excellent customer service- I really cannot fault them. I’ve bought Snowcem paint before and it completely sorted out an issue I had with previous liquid paint coatings so I’m buying it again wit... See more
Company replied
Company details
Written by the company
Specialising in the supply of Mineral Masonry Paint, Northern Paints and Coatings is an established family business based in the heart of Northumberland. Advocates for the use of plastic free paint, we provide quality, breathable materials which will both protect and transform your property. Whether you are renovating an older property, working on a brand new build or searching for a solution where other products have failed due to peeling and flaking, then we can help. If you would like to discuss your project, our friendly, knowledgeable team is on-hand to ensure you have the right advice for your specific requirements and to offer expert technical support every step of the way.
Contact info
Unit 3B Berwick Road Industrial Estate, NE71 6AH, Wooler, United Kingdom
- 01665 494034
- sales@npc-ltd.co.uk
- www.northernpaintsandcoatings.co.uk
4.8
Excellent
641 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Northern Paints and Coatings
Dear Martin
We are so pleased to hear that you found us friendly and helpful. This is exactly what we hope to be. Thanks so much for your 5 star review. It is most appreciated.
Best wishes
Jane@NPC
Great efficient service
Great efficient service
Great snocem paint
Will definitely use NPC again
16 November 2022
Reply from Northern Paints and Coatings
Dear Jeremy
Thank you so much for your 5 star review of our service and paint. We very much appreciate it.
Best wishes
Jane@NPC
The paint arrived as described
The paint arrived as described; it was easy to mix and apply! I used it on an exterior wall that needed a breathable finish.
4 November 2022
Reply from Northern Paints and Coatings
Dear Lee
Thank you for your great feedback. We're so pleased you mentioned that the paint easy to use. Many thanks once again for your 5 star review.
Best wishes
Jane@NPC
Good product - fantastic customer service
Found a specialised paint at a fraction of the cost of a traditional lime wash paint and it looks great.
But the reason for the 5 stars is the customer service. Had some questions on the application and had a great 5 minute chat which answered all my questions.
7 November 2022
Reply from Northern Paints and Coatings
Dear Vince
We are delighted to hear that you are happy with the paint and really appreciate your wonderful feedback on our customer service. Thank you on behalf of all the team.
Best wishes
Jane@NPC
Always have had great service from…
Always have had great service from Northern paints. Super advice, quick service and great products.
2 November 2022
Reply from Northern Paints and Coatings
Dear Jason
We love this review. Thanks so much, and we look forward to hearing from you in the future.
Best wishes
Jane@NPC
order and delivery
Good communication,easy to order and quick delivery, can't comment on the product as not used it yet
28 October 2022
Reply from Northern Paints and Coatings
Thank you for taking the time to leave a 5 star review of our service. Don't hesitate to get in touch if you would like any help or advice on the application of the paint.
Best wishes
Jane@NPC
Extremely helpful
Extremely helpful. When they realised I am a novice they even phoned me to discuss my project, to offer advice and to check I had the correct products. I was impressed by how much time and effort went into my small order. The paint arrived amazingly quickly in just a couple of days, considering I live on the IOM where everything usually takes weeks! I’m looking forward to dealing with this company in the future.
21 October 2022
Reply from Northern Paints and Coatings
Dear Dr Bentham
It is our pleasure. Thank you so much for your wonderful review and we look forward to hearing from you again in the future.
Best wishes
Jane@NPC
Reply from Northern Paints and Coatings
Dear Michael
Thank you very much indeed for your 5 star review, we so pleased to hear of your good experience.
Best wishes
Jane@NPC
Very helpful company to deal with.
Very helpful company to deal with.
I bought Super White Masonry paint as my supplier had ran out of Silicate paint, the results are excellent but its hard to work with compared to normal paint, once you get used to mixing, stirring every 2 minutes and getting the consistency right it goes on well. It gives an 'old fashioned' and chalky look to an old cottage.
1 October 2022
Reply from Northern Paints and Coatings
Thank you very much for your excellent review and advice on application. It sounds like you understand the nature of the paint well, and the finish sound lovely.
Best wishes
Jane@NPC
Excellent service and advice.
10 October 2022
Reply from Northern Paints and Coatings
Thank you very much indeed for taking the time to leave us a five star review, we are always happy to chat and we're glad you found this helpful.
Best wishes
Jane@NPC
Great products to use with your period…
Great products to use with your period renovation project where the walls are designed to ‘breathe’. We use it to paint our basement walls - great value for money compared to other eco paint suppliers. Fantastic customer service too!
6 October 2022
Reply from Northern Paints and Coatings
Dear Stewart
We are delighted you have chosen to use our breathable paint on your period property. Thanks for mentioning what great value it is too!
Best wishes
Jane@NPC
Excellent service, very happy!
Excellent service! Great customer support, fast and inexpensive delivery, very happy!
11 October 2022
Reply from Northern Paints and Coatings
Dear Gavin
Thank you very much indeed for your wonderful 5 star review of our service.
Best wishes
Jane@NPC
Reply from Northern Paints and Coatings
Dear Chris
Thank you for giving us 5 stars. We appreciate it very much.
Best wishes
Jane@NPC
Excellent service
6 October 2022
Reply from Northern Paints and Coatings
Hi Mark
Thank you so much for leaving us a 5 star review. It is much appreciated.
Best wishes
Jane@NPC
Excellent service
I used this paint to disguise where a conservatory had previously been attached to my stone house. It was very effective when mixed with a pigment, making the scarring virtually invisible.
1 October 2022
Reply from Northern Paints and Coatings
Dear Bill
We are delight to hear that our paint was just what you needed. Thank you for leaving us a fantastic review.
Best wishes
Jane@NPC
Excellent service yet again.
We know this company and product well and as usual they have not disappointed. Really fast order conformation and delivery.
28 September 2022
Reply from Northern Paints and Coatings
Dear John
Thank you very much indeed for your continued custom and excellent review. We look forward to hearing from you in the future.
Best wishes
Jane@NPC
Amazing how all Internet sellers expect…
Amazing how all Internet sellers expect high praise for delivering what I've PRE- paid for
15 September 2022
Reply from Northern Paints and Coatings
Hi Leigh
Thank you for leaving us a 5 star review. It is very much appreciated indeed.
Best wishes
Jane@NPC
My experience of dealing with Northern Coatings
Very fast delivery and were quite happy to sell me a smaller quantity than was being offered at the time. Well packaged with clear instructions on how to use.
Not expensive compared to other paints.
4 October 2022
Reply from Northern Paints and Coatings
Dear John
Thank you for leaving such a good review. We are very pleased with our 5 stars.
Best wishes
Jane@NPC
Absolutely brilliant product and…
Absolutely brilliant product and excellent speedy service!
30 September 2022
Reply from Northern Paints and Coatings
Dear Andy
Thank you very much indeed for your fantastic review of our service and product. We're so pleased you're pleased!
Best wishes
Jane@NPC
Excellent customer service
Really pleased with finished result on our cottage. Would thoroughly recommend for use on period properties. Excellent customer service as well.
26 September 2022
Reply from Northern Paints and Coatings
Dear Elizabeth
Thank you for this wonderful review. Earles is perfect for use on period properties and we are delighted to hear that you are so pleased with the results.
Best wishes
Jane@NPC
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.