norhjem administration a/s Reviews 

I have had an active case with Profsyn and Nordhjem since April, and I have experienced an extremely frustrating and disappointing process.

I have sent endless correspondence with very little response or meaningful follow-up from their side. It is unacceptable to spend months trying to get clear answers about a matter that directly affects my rights as a tenant.

The charges for the services they claim to have performed are already extremely high and questionable in relation to the size of my former apartment. These deductions together amount to approximately 80% of my entire deposit.

On top of this, I have had to deal with a lack of transparency while simply trying to understand the basis for these deductions and receive proper documentation.

Today, I tried to call Nordhjem but received no answer. My experience with Profsyn’s customer support has also been very disappointing. Instead of feeling helped or guided through the process, I felt that the focus was on defending their position rather than having a constructive conversation about the facts of the case.

It is difficult to express how isolating and frustrating it feels to deal with such a matter when you are simply trying to get fair answers and exercise your rights as a tenant.

I sincerely hope they improve their communication, transparency, and approach to customer support.

I wont recommend norhjem. They will make you pay with alots of bills. Be thanked if you dont have to pay after your deposits are cut

Lived at Sømoseparken 78B fro good 3+ years, absolutely no complains. Good quality housing, close to the nature and away from the noisy road. Norhjem takes care of any complains or queries proactively with a short turn around time.
Plenty of parking space and a well kept property where Norhjem takes care of cleaning and maintenance regularly.
Associates at Norhjem are very professional be it Simone or Christian, that was nice, be it during move in, in-between the stay or during moveout. Regular communication of any updates and changes which reflects on their professionalism. Not to forget, Martin who was really nice and friendly during the moveout inspection and off course nice to talk with. Deductions from the deposit were also fair and legitimate unlike the others in the property market except for the cleaning hours spent which I would blame the cleaning company and not Nordhjem since I was invoiced 5 hrs for a moderately cleaned and small apartement.
Thanks Norhjem for providing me with a comfortable accommodation at Ballerup - a challenge to find when you are in Copenhagen. Now that I have moved out of Kph and if I return back I will definitely reach out to you guys again.
Big kudos to the folks at Norhjem who I interacted with.

Very unpleasant administration that makes it a bad experience to live in any of their properties. They keep sending me bills even more than a year after moving out.

Here's why:

1. I agree to the filthy hallways and disgusting common areas not being cleaned properly. My door mat outside my door has never been lifted up many times by the cleaner so you can obviously see the cleaner always avoid doing this. The same for the laundry area too. Same 123 monkey work.

2. I have rented an apartment for many years but I have this neighbour who moved in years before me ( I guess) it means he lives there and he is not actually a student. I called, write and complained about this person to the landlord countless times but no proper action was taken. This guy was making noise and playing very loud music whenever it suits him, shouts and screams when he is drunk and he doesn't care. I confronted him once and for all and that's the only time he stopped. After some weeks, he just did as what he pleases. I gave up on the situation and tried to bear it as long as I can. The administration is very incompetent about the situation because they don't want to kick this person out and so concern that they will lose a renter. I even don't know why and what's with all the BS rules they put on the contract if the renter could not simply follow it. They can't solve the problem so they told me to just call the police. great!

3. Janitor/maintenance personnel stealing! August of 2023 (I moved in 2018) I got stuff stolen from my cage space in the basement. I was 100% it was the janitor who did it because he is the only one who has an access to our storage and apartment. But again, after reporting it to the administration, they just told me to contact my insurance. After talking to some of my neighbours, it came to my knowledge that it was the first time it happened and an e-mail was sent to all tenants about it but I did not got any email. If I did, at least I should have done extra precautions.

4. The contract says that I have 3 months binding period after the termination of renting. I did terminate my renting for only 2 mos. I did have some problem with my new landlord that I cannot moved in yet since the apartment will be not be finished by April which is my moving in date. After a week of sending my termination, I did informed the admin to extend it which means that I will be staying anyway and will fully use the 3 mos. binding period. A week after, they told me a new tenant was found which also means that no action was taken about my request to change the termination I did because I did not heard anything from them which I assumed that they did considered my request because I did informed them early. I was put into difficult and stressful situation that I only have a week to find a temporary place to live since my new place is not liveable yet.

If you don't want the headache both with the neighbour and admin, find something else. It's not worth it to rent at Holmbladsgade.

DON'T RENT THERE. Lived in Silo 1, Roskilde. Dirty hallways and place not well kept up. When moving out they charged us for ridiculous things that made no sense as we had only lived there for two months. Charged 2000dkk for cleaning despite us having cleaned, painted two walls that did not need painting and on and on. We got less than half of our deposit back. Looking at other reviews under their old name Ungbodanmark you can see they do that often! STAY AWAY.

Seems like a fine company until you move out, complete ripoff on the deposit!

Search for the previous name of this company:

"Ungbodanmark"

You will find out how bad this company is. The TrustScore is 1.8/5, and that's because it's not possible to give 0 to negative 5 stars. : )