Nokia Reviews 

The company needs to give people a chance to reply to the first question asked and not fire more questions at customers and taking the answer to the first question as the answer to all questions asked.i purchased two Nokia G42 phones and both have the same problems to say that I am annoyed with hmd is just the tip of the iceberg. I would suggest to anybody to think twice about purchasing a mobile phone from this company.

Tried to call emergency phone froze for 10 minutes. I honestly could not give this phone a worse review it freezes every three seconds and the system shuts down what a waste of 400 dollars.

They decided to put a random update on my phone without warning me. I was not happy as it looked like my phone was about to give up on me .

Remember when Nokia was the mobile phone brand leader ? Yep, of course you do. Well unfortunately that's a distant memory. My C3 could be the best phone ever... BUT the screen randomly freezes ! Sometimes 3 or 4 times a day, which is a pain in the a... Sometimes every press of a key it freezes !! It's driving me insane. Yep, I've chatted with Nokia. They say it's a known fault with the model. Even with a factory reset, it hasn't fixed problem. It's still under warranty but nowhere to send it in Australia. Anyway, I could keep raving. But it won't solve this models problem.

I bought a simple calls and text only Nokia 105 4G and couldn't be more happy it works perfectly and was bought because my wife's 3G phone was being switched off on the EE network as all 2 & 3G networks for them will be off by march 23, it gets calls clearly using the VoLTE system and texts are fine as they should be, one very small clarification was quickly handled by the support advisor on their chat system

Doesent respond to customer emails
I sent mail regard television
Manual för nokia
2 months+ no response

I have bought Nokia G22. I advise against it!

There is still no update to Android 13.

After one month (in reality two weeks of use) my phone died. The service was long and they have constantly lied to me about the status. I waited for two months!

So we are nearly at the end of 2023 and still no android 13 update for the Nokia g22, Nokia support are useless, the phone has numerous bugs and is incredibly sluggish , Microsoft should never have sold Nokia to HMD global.

I bought a Nokia G60 5G, and was impressed, to begin with...
1st System update and the phone crashed and needed a complete system reset and full update, I was on holiday camping at the time and it cost me a day as I needed the booking information on my phone, a few months later 2nd system update and the phone locked up again, this time I couldn't even system reset it and needed Nokia to fix the issue. Due to incompetent customer service, they were trying to collect the phone from a different address than was organised, it took months to get it sorted away for repair and finally returned,
allas when I finally got it back it was damaged, now Nokia is blanking me and will not deal with this issue!
I loved my Nokia's back in the day, but their customer service and aftercare is now atrocious and phone quality is suspect. I will not be getting another Nokia and would suggest you Buy elsewhere!!

Unreliable phones and a service centre that promises all, but delivers zero.
Nokia has become a joke.
I've been trying for over a week now to send my broken phone back for its third time, but I can't even do that as the website doesn't work and online chat just say wait another day

These reviews are not lying. HMD Global is one of the worst companies in the world and they have essentially destroyed a once excellent phone manufacturers reputation. I now associate Nokia with terrible, broken, and inept. You can thank HMD Global for it all! The TWO worst issues are buggy software updates and customer service that doesn't provide meaningful solutions to issues derived from owning a present day 'NOKIA' device.

I was habitual to use Nokia different phone s and I always found it up to the mark it's set quality battery backup and hardware are good I wish I will use this set again

Device didn’t support Russian language (supported languages are not published) and Nokia essentially said tough luck.

Worst phone company in the world there is no contact number available to have your phone fixed or repaired this company is an absolute joke getting you to pay for a phone you can not use because there is no way of getting it repaired

Bought a Nokia X30 eco friendly phone, did not work on opening, terrible customer service will not offer a refund or replacement, want me to send the phone on a very non eco friendly round trip of over 2400 miles to Romania for them to fix it. The company says they are eco friendly, they definitely are not with things like this. £400 worth of phone, that does not work and that I have to send away for weeks to Romania. The worst company and customer service I have ever had! They ignore uk law like the Consumer Credit Act 2015 and don't seem helpful at all,

Had new phone for 10 days then stopped charging. Sent back with provided label and 2 weeks later I have no replacement. There is no contact number only chat bots. As soon as you demand a refund it gets passed on to another bot. I have screenshots of every change and I will be getting my money back plus more for their disgusting service. AVOID

Nokia G11 lasted 3 months before a hardware fault to do with volume. Customer service useless.

I bought a Nokia G60 5G in May 2023, after an automatic update it now no longer works. In other words they broke it with a faulty update. The only solution on offer is to send it back for repair which takes up to 2 weeks. My phone is my only means of contact so I can't be without it for 2 weeks. I will have to buy a replacement so I requested a refund on this faulty 5 month old phone. Apparently not possible - the "remorse" period is one month. They were not able to email a copy of our conversation (including detailed return instructions) because their system does not "allow" it. My only remorse is buying from them in the first place - shockingly poor service.

They took so long I lost an offer they had for a xr20.
I would avoid this company, their support never gets backto you in time.

Nokia will not honor refund if you purchase directly from Nokia url nokia dot com forward slash phones forward slash en_us. Nokia states 14 day return but when I tried 6 days after purchase Nokia rerfuses stating their interface between USPS and Nokia is broken and they don't know when it will be fixed. I filed for RMA 02 Sept 2023 and it is now 20 Sept 2023 and all they do is give a "fake" excuse in email from support-at-nokiaphones-com and that base url doesn't even exist--it is invalid. This issue has gone beyond the 14 day return period because of the Nokia HMD imposed delay so I don't know if they will ever honor the RMA. Bogus--all of it--it just has to be. Who is the Goo guy who bought the this Nokia thing from Microsoft? Is Nokia HMD in financial trouble to the point that it has to renege on all of its promises in order to stay afloat? This is scary. I'm lucky. I only bought a $80 flip phone. I'll never see that $80 again it seems. I am filing a dispute with my credit card company. It's the only recourse I have. But, I am grateful that I discovered what Nokia has become because I'm shopping now for a new $1500+ "smart phone." The $80 Nokia stole from me has been an "education" that steers me away from any consideration for buying any Nokia product. Thank you, goo guy. You thought you were putting one over on me but instead you protected me from the remainder of your abusive tactics. Good luck to all.