Komp Reviews 343

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Noisolation are making a truly unique product. The benefits for our (two) families who use Komp, are immeasurable. We have had two in use, for several years. We can call the komp from anywhere, send p... See more

Company replied

Rated 1 out of 5 stars

I’ve looked up for a screen for my grandma online that is simple to use Echo £89 comes up but is too complicated Then Komp! Super simple I assume its also small because why need bigger right?... See more

Company replied

Rated 5 out of 5 stars

As a family we have used KOMP for nearly 6 years. It is as much loved member of our family and helps everyone keep news and conversation current with our 94 year old head of family. It has been invalu... See more

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Rated 5 out of 5 stars

Excellant customer service and the Komp facilities were so welcomed . my mother was in a care home and this made such a difference to her wellbeing . As well as allowing us to chat to her at any... See more

Company replied

Company details

  1. Computer Hardware Manufacturer
  2. Software Company

About Komp

Written by the company

Komp
Komp is the one-button computer that bridges the communication gap between those that struggle to use modern day technology, and their more tech-savvy family and friends.

Friends and family connect to Komp through an app, from there they send photos, messages and make video calls to Komp, without the user having to do anything at all.


Warm technology
Barriers to using technology are formed both in the physical design of products, and in the interfaces and software that users interact with, at No Isolation we control both the design of the hardware and the development of the software ourselves.

In a world where consumers gradually want to slow down, tune out and focus on true connections, we believe that warm technology stands in healthy opposition to fast moving products that feed on attention and time spent.


Contact info

4.1

Great

TrustScore 4 out of 5

343 reviews

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Rated 5 out of 5 stars

Superb bit of kit

Superb bit of kit. Allowed us to communicate easily with parent in nursing home. Recommend to anyone with someone who cannot operate hi-tech . It is so easy.

Used it before covid, about 5 years.

17 April 2024
Unprompted review
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Reply from Komp

Thanks for the fantastic review! Glad Komp made communication easy for your parent in the nursing home. Appreciate your recommendation!

Rated 5 out of 5 stars

My mum's KOMP really made a difference.

We got the KOMP for my mum during the pandemic. The simplicity of the controls - just an on/off button and a volume control to manage - was crucial. And it really kept her going through all the lockdowns - video chats were so much better than phone calls. And the photos we posted were a constant source of pleasure for her. She took it with her when she moved into residential care after the pandemic and wouldn't have been without it. It's made such a difference.

22 March 2024
Unprompted review
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Reply from Komp

Thank you for sharing! We're thrilled to hear that Komp made such a difference for your mum, especially during the lockdowns. It's heartwarming to know that the simplicity of its controls and the joy of video chats and photos brought her comfort and connection. Your feedback means a lot to us!

Rated 5 out of 5 stars

Good service No hassle Always there to help

My father had dementia and suddenly forgot who was who
Family kept sending pics and chatting to him on the Komp
It was wonderful for him
Especially tye great grandchildren who grew and change so quickly
Well done Komp

10 March 2024
Unprompted review
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Reply from Komp

Thank you so much for sharing your experience with us! We're glad to hear that Komp brought joy to your father! Your kind words mean a lot to us. Thank you for choosing Komp!

Rated 3 out of 5 stars

Hopefully this is a balanced review

Hopefully this is a balanced review. The first Komp we received did not work and it took a few days of phone calls with Komp to get confirmation from their end that we were not doing something wrong and that the device was broken. Nina was patient but understandably couldn't just take my word that the unit was not working. Thereafter they replaced it and the new one worked ok. That all took about 2 weeks to sort out.
We got the Komp installed in my Father's care home, although discovered their WiFi was not working, but the Komp worked ok over the 4G network. Unfortunately, my father, who has dementia and is a 'technophobe' couldn't get on with it because he didn't understand how it worked and was frustrated by not "being in control" of it. This is a real shame because we set-up several family members in the group and sent him regular photos and text messages, as well as video calls. Sadly he actually found this to be unsettling. We persevered with it for over a month but it came to a head on day when he got frustrated about some photos his Grandson has posted, saying he didn't know why he was being sent them and that it bothered him that he didn't understand how they got there or that he couldn't reply. Sadly, this is the depressing reality of dementia ...
Overall, I'd say it is a great bit of technology and it was a pity my Dad didn't take to it. In our case the 3-month trial has proved to be a blessing and we have returned the Komp for a full refund without a problem.

9 March 2024
Unprompted review
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Reply from Komp

Thank you for your review. We’re sorry Komp wasn’t the right fit for your father but glad the trial provided flexibility. We appreciate your patience with the setup process and are here if you need us in the future.

Rated 5 out of 5 stars

Komp unit feedback

The Komp video call and scrolling photo screen was a godsend for my elderly mother to stay in touch with family and friends during the years of lockdown and after when she moved into a care home. She hugely enjoyed uploaded photos and the video call facility required no effort on her part to receive incoming calls.

Dealing with the company at different times for a replacement unit, technical queries and then returning the unit was simple and efficient.

8 March 2024
Unprompted review
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Reply from Komp

Thank you for your kind words! We're so glad Komp helped keep your mother connected with loved ones and that our support team could assist you smoothly along the way. We appreciate you sharing your experience.

Rated 5 out of 5 stars

A lifeline

This simple device became a lifeline for my elderly Mum during the first periods of lockdown in 2020, enabling her to 'see' her family, and for us to see her. She often felt we were actually in her living room with her! Once the Covid lockdowns were over she didn't want to stop using Komp. It is a brilliant product, easy to use and customer service is excellent. It should be a standard product that every family knows about if they have an elderly relative, it really does reduce the isolation and loneliness.

29 February 2024
Unprompted review
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Reply from Komp

Thank you so much for sharing this wonderful feedback! We're delighted that Komp has brought you and your Mum closer, helping to bridge the distance and reduce isolation. It means a lot to hear how it's made a positive difference, both during lockdown and beyond. Thanks for recommending us!

Rated 5 out of 5 stars

A fantastic product which really has…

A fantastic product which really has been so beneficial to my Mum particularly during Covid. It’s very simple to use and the screen is huge so it’s easy to see pictures and video.

26 February 2024
Unprompted review
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Reply from Komp

Thank you for your wonderful feedback! We're glad Komp has been helpful for your Family. If you need any further assistance, feel free to reach out to us.

Rated 5 out of 5 stars

Komp … a real breakthrough for seniors.

I purchased this device two years ago just before my Dad went into care. He will be 92 next month and he loves it. Whilst in care he was locked in on a number of occasions due to Covid and the Komp allowed us to call him twice a day to keep him up to date. The scrolling photos with captions has helped him to remember who people are which is so important. The controls are simple the sleep function really useful and staff are always on hand on the couple of occasions we have had issues. If you have a senior relative, I recommend this device 100%

22 February 2024
Unprompted review
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Reply from Komp

Thank you for your positive feedback! We're glad to hear that Komp has been helpful for your family!

Rated 5 out of 5 stars

KOMP is now just one of the family

We are all fans of KOMP during the last 4 years. It has brought us all together at some trying times. “To KOMP”, “Have you Komped” , “did you see that on KOMP” and “it’s a Komping opportunity- (as you photograph something to share with Grandad) “ are all well known phrases we use in the family. Excellent, swift and professional support service. We’d highly recommend.

20 February 2024
Unprompted review
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Reply from Komp

Thank you so much for your kind words and for sharing your experience with KOMP! We're thrilled to hear that KOMP has played such a positive role in bringing your family together during challenging times. It's wonderful to know that our support service has met your expectations. We truly appreciate your recommendation and continued support.

Rated 5 out of 5 stars

This system is amazing

This system is amazing!
We can all video all Mum now and send her photos she loves it :)

23 January 2024
Unprompted review
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Reply from Komp

Thank you! We're glad to hear that you're enjoying the system and that your mom loves the video calls and photos. If you need any further assistance, feel free to contact us.

Rated 5 out of 5 stars

Great unit to help people stay in…

Great unit to help people stay in contact. Very easy to use, it allows you to receive photos, messages and video calls with one simple twist of a knob.

Customer service is very good, quick to reply and resolve any issues. Definitely recommend.

22 January 2024
Unprompted review
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Reply from Komp

Thank you so much for the fantastic review! We're glad to hear that you appreciate Komp and that it has helped you stay in touch with your family. We always strive to provide excellent customer service, and it's great to hear that you're pleased with our support. Please don't hesitate to reach out if you need assistance with anything else.

Rated 5 out of 5 stars

A unique and very helpful way of keeping in contact

A very helpful way of communicating with frail or disabled people. They can be completely passive yet friends and relatives can make a video call from their own smartphone, upload family photos or send visual messages. My family found it very useful to keep in regular contact with my 101yr old mother even though they were in different parts of the country.

16 January 2024
Unprompted review
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Reply from Komp

Thank you very much for your feedback! We're glad to hear that our system has been helpful for you and your family. If you ever have any questions or need assistance, feel free to contact us.

Rated 5 out of 5 stars

This has been wonderful for all the family.

This has been wonderful for my 93 year old Mother and her family. It’s kept her in touch with all her children, grandchildren and great grandchildren. She’s loved the photos and messages and video chats. It’s also kept all of us in touch far more as we see all the photos too. Such a wonderful creation. Sadly mum passed away just before Christmas so it is with real sadness that we say goodbye to her Komp connection too.

12 January 2024
Unprompted review
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Reply from Komp

That is very valuable feedback, and I share in your sorrow for the loss of your mother. Thank you for sharing your experiences with us.

Rated 5 out of 5 stars

Komp is an amazing tool

Komp is an amazing tool. I used it with my mother in a nursing home. Her physical disabilities meant that she couldn’t turn pages in magazine or newspapers, or reach for a diary, so I would send her daily messages of what activities were scheduled or what was on the TV. It was even better when they introduced the scheduling function so I could put a week of information in at a time. The next best thing they could offer is the ability to edit the text in a message once you’ve scheduled it as currently if you need to update the information you need to delete it and write a new message instead of just editing it.

5 January 2024
Unprompted review
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Reply from Komp

Thank you for sharing your experience! It's wonderful to hear how Komp has been helpful in keeping your mother informed and engaged.

Rated 5 out of 5 stars

Fantastic and easy to use

If I could give more stars I would. The Komp system was exactly what we needed to keep in touch with my mum and keep her in touch with us using video calls, messages, reminders and pictures of everyday happenings, grandchildren and great grandchildren. We even "Komp'd" mum whilst on holiday in the sun. I cannot thank the Komp team enough for the support they give and for developing this technology. Very reasonably priced and worth every penny. I would (and have) highly recommend Komp to anyone who wants to easily, with no fuss, keep in touch with those who struggle with conventional tech - plug it in, leave it and use it ... BRILLIANT
Thank you to all at Komp.

29 December 2023
Unprompted review
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Reply from Komp

Thanks for your wonderful review! We're delighted that Komp has helped you stay connected with your mum. Your recommendation is much appreciated. Feel free to reach out if you need assistance.

Rated 5 out of 5 stars

Great piece of equipment

Great piece of equipment for anybody that is isolated from family and friends. My Mother had this for 4 years before she passed away. It kept her close to all of her children, Grandchildren and even great grandchildren. She was able to see photos of them as well as have live calls with them. Even her friends in Holland were able to video call her. During Covid pandemic it came into its own as nobody could visit except her care team. With the Komp we could still virtual visit as often as we wanted to. We have recommended this to lots of other families and wouldn’t hesitate to continue to do so.

15 December 2023
Unprompted review
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Reply from Komp

Thank you for sharing your experience. We're glad Komp helped keep your mother connected with family and friends. Your recommendation means a lot, and we're here for you if you ever need anything. Our condolences for your loss!

Rated 5 out of 5 stars

I can highly

I can highly, very highly recommend this Komp facility to any person, young or old or in-between. Not only does it keep you in touch with family and friends, but it's a real experience of feeling close and involved with whoever you choose to be a participant on this KOMP.
not feeling isolated has such a positive effect on your mood, physical and mental well-being.
It's so simple to use. No IT skills needed. My aged father has never regretted purchasing this 'One-button computer'
He takes it to the care home when in respite care, so always is connected with his family.
I would say...stay in-the-loop and be happy!!

13 December 2023
Unprompted review
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Reply from Komp

Thank you so much for your glowing recommendation! We're delighted to hear that Komp has had such a positive impact on your family, providing a simple yet powerful way to stay connected. We're honored to be a part of creating a sense of closeness and involvement for you. If you ever need assistance or have further feedback, please feel free to reach out. Stay in-the-loop and happy!

Rated 5 out of 5 stars

A lifeline for our disabled relative

A lifeline for our disabled relative. It's part of our daily lives and we couldn't be without it. The whole family can use it. The app is easy to use and we send pictures and messages all the time.

13 December 2023
Unprompted review
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Reply from Komp

We're grateful to hear that Komp has become a lifeline for your family, making daily communication easy and accessible. If you ever have any suggestions or feedback, we're here to help. Thanks for being part of the Komp community!

Rated 5 out of 5 stars

Superb Customer service!

The Komp that this company make is a great help to the elderly and those suffering with dementia. It requires no physical effort as it counts down(10secs) then answers automatically.
The customer service is outstanding (yes I've had a couple of problems but got them sorted) and they certainly know what a huge difference it makes to families living away from their loved one(s) who are maybe not too with it or technically minded etc.

22 November 2023
Unprompted review
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Reply from Komp

Thanks for the positive review! :) Glad Komp is helping. We're here for you, and appreciate your support. If you have more feedback, feel free to share!

Rated 5 out of 5 stars

An amazing piece of technology

An amazing piece of technology. If you have an elderly relation or someone suffering from dementia who can't get to grips with mobile phone or tablets this is the answer, zero interaction required from the recipient. Through experience using this, it is actually helping my mother's dementia. Great product and a small price to pay for keeping in touch with loved ones and some peace of mind.

12 November 2023
Unprompted review
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Reply from Komp

Thanks for the great review! We're happy our tech is helping your mom with dementia. Thanks for choosing our product!

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