Noble Knight Games Reviews 

176
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are delivered exceptionally fast and always arrive in wonderful, securely packaged condition. People also appreciate the very reasonable pricing on hard-to-find items and the helpful support team that quickly answers questions. Some reviewers were not happy with receiving incomplete orders or second-hand items missing specific parts and components. Despite these occasional issues, consumers note that the support staff works hard to send replacements promptly. Many buyers find the overall purchasing process very reliable and frequently return for all their tabletop gaming needs.

What people talk about most

Product

Customers consistently note positive experiences with product, mentioning that games arrive in great... See more

Order

Clients share positive opinions on order processes, highlighting fast international shipping and secure... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting responsive and fair communication... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting exceptionally fast... See more

Price

Reviewers highlight positive aspects of price, frequently mentioning reasonable rates and great deals on both... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have ordered several talisman games from noble knight, at first a little afraid for shipping time since i order from Europe, but they arrange an extraordinary fast shipping for a really acceptable c... See more

Company replied

Rated 5 out of 5 stars

I ordered a near mint copy of hard-to-find game and it unfortunately was missing enough pieces/elements making it unplayable. NK immediately sent out a new copy with all the components checked and ba... See more

Company replied

Rated 5 out of 5 stars

I've been ordering from Noble Knight Games since 2009. In my latest delivery, there was an issue with a miniatures set that was of a condition that didn't match what was shown. I contacted Customer... See more

Company replied

Rated 5 out of 5 stars

Great seller direct to UK. The cost of international shipping is now beyond a joke, but Noble Knight is as reasonable as it gets, and the cost is offset by very reasonable pricing of games. Nice peop... See more

Company replied


Company details

  1. Game Store
  2. also in
  3. Board Game Club
  4. Hobby Store
  5. Used Game Store

Written by the company

With the Largest selection of tabletop games in the world, Noble Knight has a game for everyone! We carry board games, role-playing games, card games, miniature games, dice, supplies, and accessories for all games and gamers. Shop our website or visit our substantial castle-themed store and gaming hall in Fitchburg, WI, where we offer access to thousands of new and old games from around the globe. Gaming groups and events are hosted in our spacious Gaming Hall seven days a week!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

176 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(176)

84 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything came as advertised

Everything came as advertised. Would purchase again

14 March 2023
Unprompted review
Noble Knight Games logo

Reply from Noble Knight Games

Thank you, Finn! We're glad to hear everything met your expectations. We look forward to your next purchase!

Rated 2 out of 5 stars

Beware buying used

Used games is not what this buisness does well. Their customer service was good but the overall experience was not.

I purchased a used game from noble knight games via eBay. The game was not in the condition that was listed and was much worse than listed, missing parts, and came as a total unorganized mess. I reached out to noble knight but there wasn't much they were willing to do.

My options were a $15 discount or to mail the game back to them for a refund but the cost of shipping I paid to get it here combined with the cost to ship the game back and all the wanted time outweights the value of the game.

This was for an out of print game but for $50 more I could have gotten it new, complete, and with none of the headache. I have bought alot of used games and this is the first time it was in such bad shape that I had to contact the seller.

They should have owned the mistake and made it right.

29 March 2023
Unprompted review
Noble Knight Games logo

Reply from Noble Knight Games

Thank you for your feedback, Alexander. We apologize for the condition of the game and any inconvenience caused. We strive for accuracy in our listings and regret that we fell short in this instance. Your comments are valuable, and we'll work to improve our process. Please reach out to us directly so we can discuss further resolution options.

Rated 1 out of 5 stars

I tried selling them a great bundle of…

I tried selling them a great bundle of games all un-used some in original packaging and I got lowballed so bad that it was quite offensive. Do not sell games to these people. Buy all the games you want though I'm sure they have great deals but selling is not worth it in the slightest.

8 March 2023
Unprompted review
Noble Knight Games logo

Reply from Noble Knight Games

Thank you for your feedback. We apologize that our offer did not meet your expectations. We strive to provide fair prices based on market demand and conditions. We appreciate your understanding and hope you'll consider us for future purchases.

Rated 5 out of 5 stars

Indiana Jones monopoly

I brought a Indiana Jones monopoly game (NM)
I was a bit worried since I live in Denmark. But I was pleasantly surprised. The packed came after 5 days including the weekend.
It was well packed, everything in the game was there and it’s in great condition.
Can definitely recommend buying from noble knight games:)

11 December 2022
Unprompted review
Noble Knight Games logo

Reply from Noble Knight Games

Thank you for your excellent review! We're delighted that your Indiana Jones Monopoly game arrived quickly and in excellent condition. We appreciate your recommendation and look forward to serving you again.

Rated 5 out of 5 stars

New, used, out of print game selections (good prices)

Huge and wide selection of inventory, I have ordered expansions (new and used), red-hot release games, used rare hard to find out of print games (way cheaper than ebay and GRADED correctly), well packaged, organized, repeat customer says it all, would easily recommend

4 November 2022
Unprompted review
Noble Knight Games logo

Reply from Noble Knight Games

Thank you for your fantastic review! We're thrilled to hear that you've enjoyed our selection and services. Your continued support and recommendation mean a lot to us.
We look forward to serving you again!

Rated 5 out of 5 stars

Awesome Store. Excellent Service

I (living in the Netherlands) ordered a series of rare, out-of-print, RPG books. The price was quite reasonable and the shipping costs (US to NL) was as expected. I opted for Priority Shipping. I received the books after 4 four days! And this included a one-day delay from the Dutch customs. The books were described as Used, but Very Good. One cover is slightly sun-damaged, but the rest are in near-mint condition. I cannot tell that they have ever been opened before. If you use NKG, you're guaranteed high quality goods (unless description says otherwise) and timely delivery. Would use again.

31 March 2022
Unprompted review
Noble Knight Games logo

Reply from Noble Knight Games

Thank you for your excellent review, Martin! We're delighted that your RPG books arrived quickly and met your expectations. We appreciate your trust in Noble Knight Games and look forward to serving you again.

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