Extremely poor customer service. You have to chase everything. My package didn't arrive so I had to prove no delivery. Following more than 10 emails telling me my refund is being processed from Februa... See more
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Stay away from this online store. Delivery times are very long, product quality doesn't match the photos, and the colors are off. The worst part is the complicated refund process. There’s no return la... See more
Avoid —this is a scam. The products you receive are completely different from those shown on the website; even the colors don’t match, let alone the quality. Customer support does not respond. Fortuna... See more
Company replied
You can’t make any return so they offer you a partial refund that surprisingly never arrives. I’ve been waiting 4 months and they say they submitted it but it’s the banking system that is slow. They... See more
Company replied
Breach of guidelines
This Company is a Scam
This Company is a Scam, honestly the worst online company I have dealt with AVOID AT ALL COSTS IS A CON
19 November 2025
Unprompted review
Reply from Nobalifestyle
Hi Sean,
We’re very sorry to hear about your experience, and we understand how frustrating this situation must feel. Please know that we take all feedback seriously, and we truly want to resolve any issues you may have encountered.
Could you please provide us with your order number or any details related to your purchase? This will allow us to investigate the situation and assist you as quickly as possible.
We are here to help and want to make things right for you.
Thank you for giving us the opportunity to sort this out.
NOBA TEAM
Poor selivert service
Poor selivert service, ordered over 3 weeks ago and still no show
28 October 2025
Unprompted review
Reply from Nobalifestyle
Hi there,
We’re very sorry to hear about the delay with your order. We understand how frustrating it is to wait, especially when it has been over 3 weeks.
Due to high demand and varying courier processing times, some shipments may experience unexpected delays. However, we’re here to help and want to make sure your order gets to you as soon as possible.
Could you please send us your order number thru so we can check the latest update with the courier and assist you right away?
Thank you for your patience, and again, our sincerest apologies for the inconvenience.
That's how they treat those they call family on social networks that I was blocked for charging my right
Hello, good morning, I'm still waiting for the resend and tracking number of my purchase, thank you.
Hi there,
We’re very sorry to hear about your experience and truly understand your frustration. After checking your order N11650, it appears that your package was lost in transit.
To resolve this as quickly as possible, we will reship your order with all 5 items right away. You’ll receive a new tracking number once it has been dispatched.
Thank you for your patience and understanding, and again, our sincerest apologies for the inconvenience caused.
Kind regards,
Thank you,
James
Customer Service Representative
IMPORTANT NOTE:
We are currently experiencing a high volume of emails and are working tirelessly to respond to each one. Please allow 2–4 business days for a reply. To ensure a smoother process, kindly avoid sending multiple follow-up emails, as this may inadvertently place your inquiry back in the queue.
11 November 2025
Unprompted review
Reply from Nobalifestyle
Hi Marcus,
We sincerely apologize for the delay and understand your frustration — this is certainly not the experience we want for our customers.
Once your order left our warehouse, it was in the hands of the logistics and local carrier. However, we are committed to helping you track down your order and resolve this issue as quickly as possible.
Please allow us a little time to follow up with the carrier, and we’ll provide you with an update very soon. We truly appreciate your patience and understanding.
Kind regards,
NOBA TEAM
Its literally a scam
I ordered hundreds of $ in cloths and went one up from my normal size to find that the cloths run about 3 or 4 sizes too small. I requested return information and was offered 30 percent on a near 300$ order. I pressed to continue with a return refund and I eventually got a return address and its in China. So shipping from the US cost me near 100$. Overall its a massive lost of money. But even as a store i cannot recommend it. The materials felt very cheap mainly the shoes. I am following in this up with it has now been 5 MONTHS since I have been talking to customer support and about 3 MONTHS since they received my items back to their location.
The return was issued and sent within 4 days total time, well within the 14 day “policy” the company is literally lying ,against proven fact and email receipts, to keep and steal your money
25 August 2025
Unprompted review
Reply from Nobalifestyle
Hi Jimmy,
We’re very sorry for the inconvenience and frustration this situation has caused.
After reviewing your case, please note that our return and exchange policy is valid within 14 days after the item is received.
Unfortunately, since this period has passed, we’re unable to proceed with a refund or exchange.
We truly understand how disappointing this must be and sincerely apologize for any inconvenience. We’ll be forwarding your feedback to our management team to help us improve our products and services moving forward.
Thank you for your understanding.
Best regards,
NOBA TEAM
Cheep Chinese rubbish ,I awaiting a…
Cheep Chinese rubbish ,I awaiting a reply for a return address but I can see this is going to be a headache,paid good money for a poorly made item ,no care labels or markings ,I can see it going into a washing machine and then be fit for the dustbin ,don’t fall for this scam ,it’s a 30£ track suit at best
10 November 2025
Unprompted review
Reply from Nobalifestyle
Hi there,
We’re very sorry to hear that you’re unhappy with your order. Please rest assured that we always do our best to provide quality products and service to our customers.
To help us resolve this matter quickly, could you please send us a clear photo of the item, including the label and packaging?
Thank you for your patience and understanding.
Kind regards,
NOBA TEAM
BAD Company
They advertise fast US shipping but everything comes from china. Sent me wrong size 6 weeks ago and they can’t tell me if and when they will deliver correct size. Blaming their supplier but can’t tell me anything or offer refund. Stay away from these guys!!!!!
5 November 2025
Unprompted review
Reply from Nobalifestyle
Hi John,
We’re very sorry to hear about your experience and the delay in resolving your issue. We completely understand your frustration. Our team has been facing some unexpected delays with our logistics partner, which has affected certain shipments and exchanges.
Please know that we’re actively working to resolve this with our supplier to ensure your correct size is delivered as soon as possible. While we understand this situation has been disappointing, we truly appreciate your patience and understanding as we work to make things right.
Kind regards,
NOBA TEAM
Do not buy from here
Do not buy from here
I order in April and is November and still wait
SCAMERS
4 November 2025
Unprompted review
Reply from Nobalifestyle
Hi there,
We’re very sorry to hear about your experience and truly understand your frustration.
After checking, we can confirm that your order has already been delivered. Please note that once an order is shipped from our end, delivery time may vary depending on the local carrier and customs process.
We sincerely apologize for the delay and any inconvenience this has caused. Thank you for your patience and understanding.
Kind regards,
NOBA TEAM
Faulty product even worse support
Pls dont buy an outfit from Noba. We bought an item in two different colors. We ordered the same size for both. After waiting 1 month for the clothes to arrive, we found out that one outfit wayyy smaller than the second outfit. Even tho it’s the same item but just in different colors. Their support has been so disorganized . It’s been 3 months trying to get this rectified . Never again! Save your time and money! Trash company
30 September 2025
Unprompted review
Reply from Nobalifestyle
Hi there,
We’re very sorry to hear about your experience and truly understand your frustration. This definitely isn’t the experience we want for our customers. Please note that our items are handmade, and sometimes there can be slight variations in sizing between colors or batches, but we’ll be happy to look into this for you right away.
Could you please confirm your order number and the size labels on both items? Once we have those details, we’ll do our best to resolve this issue as quickly as possible.
Thank you for your patience and understanding.
Best regards,
NOBA Team
So bad!
So bad!
they approved my refund then all of a sudden refused it. Now i have emailed them asking for their address to send the poor goods back and they are ignoring
7 October 2025
Unprompted review
Reply from Nobalifestyle
Hi Josh,
We’re very sorry for the confusion and inconvenience this has caused. Please note that as per our refund policy, we do offer a full refund once the item has been returned to us.
If the item is confirmed lost or damaged, we will also process a refund or send a replacement at no extra cost.
Thank you for your understanding and patience.
Kind regards,
NOBA
PURE FRAUD!
I am amazed by their impudence. This supposedly trustworthy store is a front for the trade in counterfeit goods, to which are added unfair commercial advertising and practices, even criminal (fraud)
Absolutely none of the products sold meet minimum standards in the field.
Basically, you can't promote a clothing line assigned to Italian fashion, with products from the Third World.
It's fabulous that they are apparently willing to admit this, and FALSELY offer you a remedial solution: partial reimbursement of the related amount, due to high shipping costs. Then, ignore the messages until you give up - 90 DAYS!
PURE FRAUD!
1 July 2025
Unprompted review
Reply from Nobalifestyle
Hello Vasile,
We are truly sorry to read your message and understand your frustration. Please know that we take accusations like this very seriously, and we want to reassure you that we do not engage in fraudulent practices. Our goal is to provide our customers with products and service that meet expectations, and it’s disappointing to hear we’ve fallen short in your case.
To assist you properly, could you please send us email.
We value your feedback and would like the opportunity to make this right. Please kindly reply to this email with the requested details so we can resolve this without further delay.
Best regards,
DO NOT BUY FROM THEM!!!
I never write reviews but DO NOT BUY FROM THIS COMPANY! I experienced exactly the same as others where the quality is junk, the things I ordered came too late for when I needed, and when I said I wanted to return the things, they offered me a 30% refund to “avoid the hassle and expense” of returning something to China. Then they offered me 40% off. I accepted and kept the clothes. THEN they emailed saying that there must’ve been some confusion and that they don’t give refunds unless they receive the merchandise… when literally THEY OFFERED IT! I don’t care what form letter they respond with to this review saying they are so sorry about my experience. They are not. STEER CLEAR OF THIS COMPANY.
30 September 2025
Unprompted review
Reply from Nobalifestyle
Hi Jonathan,
We are very sorry to hear about your experience, and we sincerely apologize for the inconvenience and frustration this has caused. This is certainly not the level of service we aim to provide.
To assist you properly, could you please send us email. This will allow us to verify the details and work on a fair resolution for you.
We truly value your feedback and will do our best to make this right.
Best regards,
An absolute shit.
An absolute shit.
1. The quality of the items is not acceptable at all. It says line yet its nowhere near that.
2. Return policy: you can send it back within 14 days without any issues. BULLSHIT! No return address, they say its very complicated to send it back to china
3.refund policy: they generously offered to pay back 40% though I signalled to them I want full refund and return. Guess what: the 40% still hasnt arrived.
DO NOT BUY FROM THEM
20 August 2025
Unprompted review
Reply from Nobalifestyle
Hi there,
We’re truly sorry to hear about your negative experience and we appreciate you bringing this to our attention. The quality of our products and the satisfaction of our customers are very important to us, and we regret that we did not meet your expectations in this case.
Regarding returns and refunds, we want to clarify that we do provide a return process and full refunds when items are returned within our policy timeframe. If there has been any miscommunication or delay with your refund, we sincerely apologize. Please reach out to us directly with your order details so we can personally review your case and resolve this as quickly as possible.
We understand your frustration and value your feedback—it helps us improve both our products and our service.
Best regards,
if i could give 0 stars i would
if i could give 0 stars i would
horrible quality
horrible customer service
scam artists
25 September 2025
Unprompted review
Reply from Nobalifestyle
Hey,
I am really sorry regarding your experience with us. Can you please share your order number and email address so that we can help you out? We will get back to you as soon as possible. If you want, you can also reach out to us via support@nobalifestyle.com. Please reply to us so that we can help you out with this. Thanks!
If i could leave 0 stars I would
If i could leave 0 stars, i would.
Clothes arrived after weeks, absolutely terrible quality and delivered from China.
I asked for a refund and they emailed this:
Hello Quinn ,
Thank you for responding to me and I would love to resolve this issue for you.
Shipping items back to China can be a hassle and costly, so we’re excited to offer you an alternative solution.
Our manager has approved a 30% refund on your total order, which we believe is a fair and helpful offer. We genuinely hope this resolution meets your needs and encourage you to take advantage of this opportunity!
Your satisfaction is our top priority, and we’re committed to making your experience a positive one. If you have any further questions or concerns, please don’t hesitate to reach out. We’re here to help and ensure you’re happy with your purchase!
I look forward to your response!
Thank you,
Neriel
Customer Service Representative
To me, an alternative solution, pretty clearly means instead of returning to China, they will offer a partial refund, which I resentfully accepted... however, I have now been told the items need to be returned to get a refund.
Absolutely awful throughout.
Avoid at absolutely all costs.
25 September 2025
Unprompted review
Reply from Nobalifestyle
Hey,
I am really sorry regarding your experience with us. Can you please share your order number and email address so that we can help you out? We will get back to you as soon as possible. If you want, you can also reach out to us via support@nobalifestyle.com. Please reply to us so that we can help you out with this. Thanks!
Sizes on their website are wrong
Sizes on their website are wrong. I purchased XL and even a small child would struggle to fit into these clothes.
25 September 2025
Unprompted review
Reply from Nobalifestyle
Hey,
I am really sorry regarding your experience with us. Can you please share your order number and email address so that we can help you out? We will get back to you as soon as possible. If you want, you can also reach out to us via support@nobalifestyle.com. Please reply to us so that we can help you out with this. Thanks!
Page is full of fake reviews
Page is full of fake reviews, impossible to get hold of customer service because they just IGNORE once you say anything about a refund, all proof of refund provided, it’s been sent to address they provided me, bank have given my money back via charge back. NOBA have sent a threatening email to ME stating they will show evidence that I apparently haven’t sent it.. when I did. The liars DO NOT SHOP HERE
24 September 2025
Unprompted review
Reply from Nobalifestyle
Hey,
I am really sorry regarding your experience with us. Can you please share your order number and email address so that we can help you out? We will get back to you as soon as possible. If you want, you can also reach out to us via support@nobalifestyle.com. Please reply to us so that we can help you out with this. Thanks!
Refused to honour a refund which has…
Refused to honour a refund which has been agreed to via email. Company stopped replying to my emails
23 September 2025
Unprompted review
Reply from Nobalifestyle
Hey,
I am really sorry regarding your experience with us. Can you please share your order number and email address so that we can help you out? We will get back to you as soon as possible. If you want, you can also reach out to us via support@nobalifestyle.com. Please reply to us so that we can help you out with this. Thanks!
40 days and I haven't received my order or a refund
It's the worst experience it's been 40 days and I haven't received my package or refund. Customer service respond after weeks it's terrible experience. Don't get fooled by the beautiful pictures on Facebook their Chinese shipping service is crap. I'm disputing my charge with the bank now this is really frustrating
15 September 2025
Unprompted review
Reply from Nobalifestyle
Hey,
I am really sorry regarding your experience with us. Can you please share your order number and email address so that we can help you out? We will get back to you as soon as possible. If you want, you can also reach out to us via support@nobalifestyle.com. Please reply to us so that we can help you out with this. Thanks!
Terrible experience
Terrible experience! The products arrived in awful quality, so I asked to return them. Instead, they offered me a 40% refund, which I agreed to. It’s been over a month and I still haven’t received a single cent, despite sending multiple emails. Completely untrustworthy company!
1 August 2025
Unprompted review
Reply from Nobalifestyle
Hey,
I am really sorry regarding your experience with us. Can you please share your order number and email address so that we can help you out? We will get back to you as soon as possible. If you want, you can also reach out to us via support@nobalifestyle.com. Please reply to us so that we can help you out with this. Thanks!
Don't be fooled!
I saw this brand on Facebook and I wish I never clicked on the link. I ordered 2 large size shirts and they were anything but large. My wife wears small sized tops could wear these as a overshirt, they were that small. They state on their website that returns are no questions asked but they don't offer a process to make a return. When I emailed their support department they responded that a picture was needed to begin the return process so I took a picture of the shirts in their packaging and sent it to them. Here was the response, "Shipping items back to China can be a hassle and costly, so we’re excited to offer you an alternative solution.
Our manager has approved a 30% refund on your total order, which we believe is a fair and helpful offer. We genuinely hope this resolution meets your needs and encourage you to take advantage of this opportunity!"
7 September 2025
Unprompted review
Reply from Nobalifestyle
Hey,
I am really sorry regarding your experience with us. Can you please share your order number and email address so that we can help you out? We will get back to you as soon as possible. If you want, you can also reach out to us via support@nobalifestyle.com. Please reply to us so that we can help you out with this. Thanks!
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