Same as everyone else. Ordered item, given tracking number. It stopped working, website as well. Did manage to keep tracking parcel through china post website. Eventually it said delivered but I didn’... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered item on 18/12 sent tracking info, now all of the tracking is unavailable as well as the actual site, no response from email. Avoid 100% scam. I feel very stupid for falling for it, but lesson... See more
I ordered a scooter from them on the 20 of dec they sent me a tracking number and nothing u been checking with China post and today it said delivered Sat 1/10/26 10:30am but to day is Friday 9th se... See more
This company should be banned on ticktok. I placed an order for a blender since December. I am still waiting for the delivery. I asked for a refund, no response from them.
I’m not receiving my items two months
I’m not receiving my items two months
This company should be banned on…
This company should be banned on ticktok. I placed an order for a blender since December. I am still waiting for the delivery.
I asked for a refund, no response from them.
I ordered an item 3month never received…
I ordered an item 3month never received it still struggling to get to customer service I think I have been scammed
ZA04191791401
ordered an item got send a tracking number few weeks after it said it has been delivered but only God knows which address it was delivered to. It is a scam don’t ordered from them.Scam Scam Scam
Scam!
Scooter was order 12.19.25, its now 2.1.26, and no delivery, I've tried to email multiple times, and no response.
DO NOT WASTE YOUR TIME OR MONEY!
This company is a rip off joke
This company is fake.. Ripped me off. Do not spend any money with these idiot scam artists. I hope they end up in prison.its all a scam
ORDERED A SCOOTER IN DECEMBER 2025.I…
ORDERED A SCOOTER IN DECEMBER 2025.I WAS TRACKING IT,THEN SUDDENLY THE TRACKING DIDAPPEARED,THEN THE COMPANY NIVANOO ALSO DISAPPEARED. I EMAILED THEM MANY TIMES,BUT NO RESPONSE..I AM PISSED..MONEY IS TIGHT.AND I AM A DISABLED PERSON..I WILL TRY TO GET A REFUND FROM MY BANK..THANK GOD,I KEPT SCREENSHOTS..
is company is a scam.
This company is a scam.. anything associated with the company has to be aware of the scam. I'm Going to seek legal help to get my money and sue.. they should be held accountable for their deliberate and bold deceptions. My kids were truly hurt.. They may need therapy. They worked hard and saved their pennies.. just to be bilked and swindled. This is a great country. It's companies like this that shame us.i can't believe how deceitful this whole process continues to be.. it's still costing to track and investigate . We're writing a book.. this has to come to justice.. How many hearts have been broken like ours. ? This is truly a dreadful and devastating experience especially for the kids... They were just scrolling through Facebook and now this... I'm so sorry they as well as I myself have to endure this frustrating and traumatizing scam.. We are poor people surviving on a pittance and my kids work very hard and sacrificed everything with the hopes of having something decent to share with others in the neighborhood . I can't afford to reimburse them. It's really sad.. it's predatory and something needs to be done.. isn't this what jail cells and electric chairs are for? ?
Ordered the ninja food processor on the…
Ordered the ninja food processor on the 17/12 the told me I’d receive the item on the 3/1 after several emails asking them
I still haven’t received the order and now no reply avoid at all cost scum
Bought an electric scooter before xmas…
Bought an electric scooter before xmas 2025! GOT RIPPED OFF taken my money but no scooter!!! PAGE HAS BEEN SHUT DOWN NOW NO CONTACT WITH SELLER!!!! STAY AWAY
Scam website
Same as everyone else. Ordered item, given tracking number. It stopped working, website as well. Did manage to keep tracking parcel through china post website. Eventually it said delivered but I didn’t receive anything. Managed to get my money back via bank.
Order for my son for Christmas and he…
Order for my son for Christmas and he was disappointed when it didn’t turn up and still not here ☹️ big scam
scammed me purchases a scooter
scammed me purchases a scooter, received tracking number but the page says error not found.
Sent ghost
Sent ghost, only 17 tracking knows the tracking number, said that delivered, but never received anything, before I wanted to contact Nivanoo.com, never responded, well, thieves , Shop, too,never responded
Scam Alert
Scam! Scam!! Scam!!!
I ordered a 3in1 blender on the 24th of December I was sent a tracking number after 15dayds it showed delivered but was never delivered I have asked my bank to reverse the payment as they are big scammers
SCAM!!!
Ordered item on 18/12 sent tracking info, now all of the tracking is unavailable as well as the actual site, no response from email. Avoid 100% scam. I feel very stupid for falling for it, but lesson learnt. Am attempting to recoup through klarna but I doubt I'll get anywhere!
Total scam bought a bike scooter phone…
Total scam bought a bike scooter phone and go cart says it's been delivered but hasn't I have cameras so I have proof no one came is there a number for fraud squad or summatt
Massive scam
Massive scam. Ordered a coffee machine before Christmas, said it was delivered 11/02/2026.. we were home, no sign of it and not responding to emails. Thank GOD I paid on my credit card so will be doing a claim back.
I ordered a airfryer and never recieved it
I ordered a airfryer and got notification that it had been delivered to a shop so I have ch3cked all the shops near where the tracking said and none of them have it, it is either the company, courier or all the shops are liars
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








