Nireeka Reviews 

Much appreciation and praise for customer service and support. I’ve had so many compliments on my bike! And have made sure to tell everyone where I bought it and how happy I am with the service I received. Probably the best buying experience I have ever had. If I could give them ten stars instead of five, I would.

First class service from start to finish! I have been dreaming of having their Nireeka Nyx built. I love that I can always send a message with their chat support whenever I have a question about the specific parts. Now, I can't wait to order it and ride this coolest e-bike real soon. Keep doing what you're doing!

I felt like I was treated like a very important customer. The whole experience was really straightforward making a potentially confusing transaction really easy. Which in turn has made me a very happy customer. Thank you Nireeka!

I can't praise them enough. I am really pleased with the bike and will definitely be ordering from here again when my youngest is ready for an upgrade. They communicated well at every stage of my purchase. When you're spending thousands on a bike it's good to know you can trust the company that you're dealing with. What an incredible bike, great service all around.

I bought the bicycle in October 2018,
today 20 November 2021 I don't know anything about my order. the company's last response, in spring 2021, was that my order will be shipped in August. Another three months have passed and of course we know nothing, and no response from the company.
all bad!!!
I apologize for my equally bad English

Ordered and paid for my bike January supposed to originally recieve it in March. No bike
Then after using there aftersale support some finally got back to me and said would be delivered late October Hummm still no bike
Have been trying to contact someone to at least call me Hummmm no call back
There is no way to contact anybody other than email.
Over $4,000 paid and no bike
I will keep writing reviews each month updating if there is a positive outcome

It has been over a year since I ordered my Prime and after more then 19 excuses they do not reply. I sent an inquiry to sales as to the current delivery and they responded with 4 months, 2 months in shipping, and ask support why they are stating this and yet can not supply me with my bike. Even the sales person, Chris Bailey, would not respond when I emailed him the same question. There are a lot of ebikes out there that have a company that stands behind them. AVOID Nireeka

I've tried a couple of different brands for motorized bikes but always ended up refunding them due to the lack of quality. These guys really did blow it out of the park with these since the quality is through the charts. Love it!

I ordered and paid 3 Nireeka bikes in 2018 via Indiegogo campaign.

Only 1 bike was sent and delivered in 3 years. Additionnal costs (>30%) had to paid prior to delivery to cover transport and delivery taxes. Backers have been informed by Nireeka it was due to their lack of knowledge in international trading...

The bike received in 2020 was not in good shape because of transport condition (rear wheel and crankset were veiled).

No help at all from Nireeka since my last message to their support asking for un update. It was 9 months ago...

I am still hoping my 2 other bikes will come one day but reasonably do not know what to think.

I will update my post if something change.

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Update : since my first message, I rapidly got an answer from Nireeka (thank you for that) saying that they are not able to send the bikes in my country and proposing a refund within 2 months.

I a am sad waiting such a long time and not receiving the bikes. Indeed, the product is really amazing... All the process is very painfull. Waiting 2 additional months to receive my money back is quite long. But as long as they proceed to a refund, I can manage it. Let us wait and see...

I raise my evalutation with one more star and will update my comment in a few weeks.

I purchased my Nireeka Prime in October 2020 and it was to ship December 2020. After months of excuses from them they ran out of flat black paint so I had to change colors..... supply chain issues etc....
It finally shipped in April 2021 and because of the the shipping issues going on I did not receive the bike until September 15, 2021. I was told they were going to give me a back pack for my delays and they forgot to do that. My bike arrived in good shape and after getting it all assembled it turns out there is an issue with the motor. I can't get any pedal assist when ridding and nothing going up hills or pushing on the pedals for the torque sensor to kick in, nothing. I have reached out to Nireeka and have spent the last 3 weeks getting the run around from Jack and Andrew. Andrew told me the back pack probably got lost as lots of things are getting lost in shipping these days. Jack keeps asking me to send photos of my controller and I do but get any response from service or support. It will be 1 year in 2 weeks, Nireeka has had my money for almost a year and I still don't have a bike I can ride.
The bike is really nice but with no support from Nireeka its is simply a bike that does not work!

I ordered the Prime e bike in July, 2021 and received the bike in perfect condition in September. I watched a YouTube video about assembly which was straight forward and simple. The bike is very well made and it rides like a dream. Very powerful and looks great. Amazing customer support and quick to respond. Very happy with this purchase!😀

Really good customer service. I got all my questions answered quickly. Now I am looking forward to the arrival of the bike in Finland. Thank you Nireeka

This is a complete scam company. They initially began as part of a crowdfunding campaign, and after the crowdfunding period was over failed to deliver to the majority of their backers. A sizeable quantity of the very limited number of customers who finally received bikes (usually after frequent delays), have reported severe engineering issues that have made their bikes borderline unrideable.

I received an PRIME in pearl blue, it is very nice and wonderful. I do wait to day for an workaround of the speed and wheel changes. The problem are the new BAFANG motor. It is an CAN-Bus type and not as early an UART-Bus type. I hop that this great problem for mi can be soon done. In switzerland and also in EU, this type of E-Bike may be only max. Speed 25 km/h!

It took six months to deliver the Nireeka Prime. Along the way, there was a problem with Nireeka's gateway in receiving my payments, and I had to charged back and paid again, so it took extra time to deliver. Perhaps it has something to do with Nireeka's headquarters relocation from Dubai to Canada at this time. I was very anxious about this trouble, but I am grateful to Nireeka's support staff for their polite response. I am very happy with the performance and design of this bike. I'm looking forward to riding with my bike in the future.

Back in Oct 2020 I paid in full for a Nireeka Homie, after more than 7 mos of getting the runaround from Nireeka, I cancelled the purchase and it was only thru a claim w/ my banking institution that I was able to get a refund (Nireeka claimed their "Gateway" was unable to refund any money). While I was still waiting f/ Nireeka to deliver the bike, they offered to ship along w/ bike a backpack f/ only $99, long story short, I have yet to receive a backpack or a refund f/ this item. This company is petty and since they were unable to rip me off for the price of the bike they settled f/ a mere $99. Beware of this scam.

The Prime I purchased has been great. I have been riding everyday to work for the last month with no issues. I originally bought for a beach cruiser but I have taken on the trails and it handles very well. The one I purchased has no suspension but was surprisingly agile on the trails due to the fat tires and carbon fiber frame. I would recommend the prime for anyone looking for a great all around bike. I also purchased the larger motor and battery. I weigh 280 libs and had no problem on the biggest hills.

Nireeka is flat-out stealing my money

No bike after months of delays and excuses. No refund either despite multiple requests. Company no longer responds to me or does so with the vaguest of generalities e.g. “Our operators are reviewing your comment.”
Crap like that. Their posted phone number in Dubai is bogus. Try it yourself.
I have reported Nireeka to my credit card company and given a police report. Don’t get duped like I did.

I've been a cycling enthusiast all my life and was a bit wary of trying or possibly even making a permanent switch to the electronic biking world. The ads and reviews got me interested and from my experience with it so far, I absolutely love it! I may be getting a bit lazier with less peddling but I'm definitely having more fun!

The quality, the range, the speed, the design, all topped with a great price made it hard for me to turn it down. Couldn't be any happier with my purchase