Nina Torina® Reviews 41

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Totally professional, yet offering a warm welcome! Nina as a wealth of experience in her field . Her passion and integrity shone through! I immediately felt at ease and Nina’s thoroughness wa... See more

Rated 5 out of 5 stars

We took our newborn son to Nina to check him over after a forceps delivery. We were able to get an appointment via email very swiftly. Nina is a lovely lady who immediately put us at ease. She... See more

Rated 5 out of 5 stars

I went to Nina with a severe back problem. She has helped me enormously. She is caring, professional, and takes great pains to explain what she is doing and how one can help oneself. I have enjoyed e... See more

Rated 5 out of 5 stars

after years of unexplained pain in my groin and knee, i was desperate to find some one who could help me ,nina was that person, from the first meeting i knew i was going to be listened to,her quiet pr... See more

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4.7

Excellent

TrustScore 4.5 out of 5

41 reviews

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Rated 5 out of 5 stars

Totally professional and welcoming

Totally professional, yet offering a warm welcome!
Nina as a wealth of experience in her field .
Her passion and integrity shone through!
I immediately felt at ease and Nina’s thoroughness was superb.
On intial consultation , it became apparent my needs would be most met with an MRI, this was almost done immediately with my GP, having knew I had seen an Osteopth . Nina was more than happy to do this referral .
I am now under the care of a Neurosurgeon and my needs are been met.
It was a pleasure to meet Nina and I wouldn’t hesitate to recommend her practice .
Thank you
N Hirst

28 January 2018
Unprompted review
Rated 5 out of 5 stars

Fixed again!

Nina values her clients and always makes the effort to accommodate at short notice. Warm personality, puts you at ease and more importantly fixes you!

29 December 2016
Unprompted review
Rated 5 out of 5 stars

Superb Treatment.

Thanks Victoria (Nina Torina) for the expert advice, knowledge and treatment on my back problems and I am so glad that I decided to make that first appointment with you.
The difference you have made is fantastic.
I will certainly recommend you to all that need help and treatment.
Many thanks.

21 December 2016
Unprompted review
Rated 5 out of 5 stars

Outstanding treatment to aid recovery from ME/CFS

The care and attention I receive from Nina is outstanding; when I first attended Nina's clinc I was extremely unwell and had experienced a number of falls being virtually housebound with no energy. I was emotionally drained (as were my family). With Nina's support, treatments and supplements my wellbeing has improved significantly; I am able to work and focus on life balance in order to pace my energy and activity. Although I am still on my journey of recovery I continue to make good progress with Nina's care and I have felt safe and supported every step of the way. I cannot speak highly enough of Nina Torina.

14 December 2016
Unprompted review
Rated 5 out of 5 stars

Excellent, Knowledgable and Professional Service.

I have a longstanding neck problem and my previous cranial osteopath of 20 years retired! I never thought I would find anyone as good that would understand my specific problems. Nina is a brilliant and intuitive professional and is able to identify my problems at each visit. Her approach with my problem is to work with the energy in my body using gentle touch around my head and lower back. I cannot reccommend Nina highly enough for cranial osteopathy.

14 December 2016
Unprompted review
Rated 5 out of 5 stars

My osteopathic treatment

Nina has definitely improved my neck problems and whenever I have a flare up of the arthritis she can easily ascertains the problem and correct it.

13 December 2016
Unprompted review
Rated 5 out of 5 stars

Fabulous service

This was my first time buying from Nina Torina and what a lovely experience. Item delivered safely and securely with a personalised note and some free gifts! Excellent communication when a discount code was missing. Wonderful service.

11 December 2016
Unprompted review
Rated 5 out of 5 stars

Highly professional and caring

As a family we have seen Victoria for many years for various reasons. Each time we have been completely satisfied. Always professional, caring, listens, treats and supports. We have no hesitation in recommending this Practice.

9 December 2016
Unprompted review
Rated 5 out of 5 stars

Necks

Thanks to Nina's efficient ministration my neck is now restored to comfortable functionality.

7 December 2016
Unprompted review
Rated 5 out of 5 stars

The best

Nina is an excellent osteopath and provides a very calming and relaxing atmosphere.

7 December 2016
Unprompted review
Rated 1 out of 5 stars

Disappointed customers

Nina lacked the experience to deal with our case, despite my attempts to establish this prior to booking any appointments. Had a 3-4 week wait for first consultation, which consisted of 40 minutes talking and 5 minutes hands on massage. Attempted 2 futher appointments, which were cancelled for various reasons. Had a strong feeling throughtout that Nina wasn't interested in seeing us again, so wasn't surprised when I got a call saying she didn't feel she had the correct clinical experience to deal with our child. Would have appreciated her honesty at the outset, saving us time and money. Disappointing experience.

6 December 2016
Unprompted review
Nina Torina® logo

Reply from Nina Torina®

Thank you for your recent feedback. To clarify, during our initial telephone conversation and prior to arranging your child’s first consultation, I explained that I was sorry for the delay in seeing your child, as I was going to be away on holiday and you were happy to arrange an appointment as soon as I returned. In addition, during our initial telephone call, it was clinically impossible to establish the complexity and severity of your child’s condition. This only became apparent once your child arrived and we began to review your child’s health history. This is the reason we take the time to conduct an in-depth initial consultation - to discuss and thoroughly understand our patient’s health history and in your child’s case, the discussion was very involved and took most of the 45 minute consultation time, due to its complexity. In addition, evaluation and palpation was challenging due to the nature of your child’s condition, therefore we were unable to accomplish very much in the way of treatment. As a healthcare professional, I undertake reflective practice at all times, this process allows me to consider the details and evaluate all the elements of a consultation to decide whether I can provide the appropriate and necessary professional support and care for you. At all times I was very concerned and wanted to provide the best assistance to you and your child. As I explained in our last telephone conversation, and after much consideration, I felt that your GP and hospital would provide more specialist professional support as they have the resources and the support structure for your child’s particular condition. This was and is always my priority and focus to provide the best advice and professional care within my sphere of clinical practice. At all times I was honest and respectful and did not want you to spend time and money unnecessarily, which is why your child only attended the initial consultation. At all times my patients wellbeing and health is my top priority and as a healthcare professional it is imperative that I make the correct decisions for your support and appropriate care. In your child's case it was appropriate to explain to you that your GP and the hospital had greater resources and appropriate specialisms to care for your child. I have the utmost compassion and understanding for the challenges your child faces and I hope your GP can help you find the best support and care. I wish you and your family all the best for the future.

Rated 5 out of 5 stars

Nina Torina

I have used the Osteopathy services of Nina Torina. She gives a very effective and holistic service in a friendly and efficient manner. Her products are excellent and sourced with extreme care.

4 December 2016
Unprompted review
Rated 5 out of 5 stars

Osteopathic treatment

A very professional and knowledgeable Osteopath. Has provided start treatment to me on many occasions Comfortable and private environment and always very obliging when needed at short notice.
If she can fit you in she will.

4 December 2016
Unprompted review
Rated 5 out of 5 stars

caring people are so rare

after years of unexplained pain in my groin and knee, i was desperate to find some one who could help me ,nina was that person, from the first meeting i knew i was going to be listened to,her quiet proffesional manner is so reassuring and through her i found out i needed a hip replacement. after care with massage and the wide range of products was fantastic. maybe this sounds too much but she genuinely gave me my life back. thanks nina and to your great support team. FROM HELEN

3 December 2016
Unprompted review
Rated 5 out of 5 stars

Excellent

Always very helpful.
Available for advice via phone, email or in person.
Provides an excellent service.
Very experienced and knowledgeable.

2 December 2016
Unprompted review
Rated 5 out of 5 stars

Excellence

From the minute you enter the premises there is an air of efficiency and order.
Victoria is a most pleasant, charming and above all most knowledgeable young woman.A first visit entails a detailed questionaire regarding your medical history & present problems.A course of action is discussed, treatment follows in a relaxing ambience in most pleasant surroundings.
I would not hesitate to recommend her.

2 December 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic

Always is extremely helpful and gives an excellent service leaving you feeling so much better after than before treatment.

2 December 2016
Unprompted review

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