nimbl Reviews 

The card for my daughter has been instrumental..great for her to use ..I can top up anytime and she learns how to use her money .i also have control of the card .The savers option account within the card is also very useful but I would like more control ie a facility to stop her ‘dipping in ‘ to her savers so that she can see monies grow more! Otherwise highly recommended ..Mr hudson. Very happy!😊

I got the card for my daughter after she was in a situation where she needed money quickly when I wasn't with her.
Having done some research, I chose Nimbl because of the low monthly fee and that unlike similar providers, there are no charges to top up the card.
With the app, parents have full visibility of any transactions, as well as the ability to set spending controls.
If I've ever needed assistance, the Customer Service Team have been excellent.

So easy to use, customer support first class.

This is a bit of a gimmick which is fine because the pricing is transparent and it does what it says on the tin for your child until they are old enough to have a mainstream free bank. When you try to withdraw the funds and close the account you will find this flashy fintech app decidedly stone age... No ability to close the account online(!) instead a manual and painful process of emails and telephone calls across 8 days reminiscent of 1995 or trying to get hold of someone to cancel a pressure sold door to door salesmen contract circa 1989 before the 14 days expired. The icing on the cake was being asked to manually email confirmation of bank account information saved in their system. Bonkers

There are several issues I have with this service...clunky app, can't issue standing orders to automatically top up..
But the biggest issue I have is that my daughters on a school trip are stranded on a ferry without the use of their Nimbl cards.

Nimbl, in their infinite wisdom have issued new cards (still circulating in the inept postal system no doubt) but before we have received them, they have deactivated the current ones.
I have called CS first thing this morning, spoken to an AI chat bot that has said that someone will call after 9.00 am, guess what didn't happen. Having called back I was then informed that the cards cannot be re-activated, there is no tech support at the weekend and no line or duty managers to escalate it to. I have now spent the morning setting up alternative an payment with Western Union and Monzo. Not impressed on any level.

A very prompt and helpful response from Kathleen.

A great preteen card. Have had for both my girls and only stopped using it when they outgrew it as older teenagers.

I haven't received my daughter 's new nimble card as it was sent on my previous address accidentally.
Kathleen was very kind and updated my new address in the system, so as a result, I will be receiving the new card soon.
Thank you very much!🙂

It was great working with nimbl. Great platform.

I contacted Customer Service today and spoke to Kathleen, I needed to close the account and transfer the balance out as my daughter is now 17 and requires an account of her own. Kathleen was incredibly helpful, polite and professional and made the whole process extremely pleasant and very quick. I wish more Customer Service agents were like her! A credit to the organisation

Kathleen was very polite and courteous. She dealt with my issue quickly thanks so much.

Quick and professional service

Great customer service, always happy to help and have had no issues with the service. Thank you especially to Kathleen Badibengi who helped me today!

The adviser was friendly, efficient and very helpful and answered all the queries I had in great detail, and demonstrated great patience in doing so!

The lady was very helpfull and polite

Kindly Note they are only here to deducting money from your cards even with out permission even i closed account with them but after closing they are still deducting amount and now even not replying....Simply stay away.....

After Sending email..They return Money To My Account...Honestly they are quick with Response And May be there will be a mistake but i write only what happend....editing review with henesty...Regards

She was very polite helpful and sorted out my problem

Card just seems to be declined every time my son tries to use it. I know there are sufficient funds on it, and the message I get just says 'Transaction was declined'. It can't be relied upon and I will be cancelling the renewal (though I understand that is also a difficult process). Would not recommend

Both of my son's love nimbl, as a family we have been able to have great chats about money management. We love the new card colours nimbl. Well done team.