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Next Day Catering Reviews 

5,767
•
TrustScore 3.5 out of 5

3.3

Hotel
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Review summary

Created with AI, based on recent reviews

Considering 1,955 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the ease of using the website, noting it is easy to navigate and provides good product information. Many find a satisfying selection and good product descriptions available. Reviewers also often note the availability of a wide range of equipment and the ease of placing an order. However, some people mentioned significant issues with communication, as buyers have reported numerous times being unable to reach the company via phone or email. A few other people also felt that while some products are well-regarded, others have arrived damaged or were substituted with different makes unexpectedly, and delivery times were often delayed.

What people talk about most

Order

Reviewers highlight ambiguous aspects of order processes, with experiences varying greatly depending on the... See more

Product

Reviewers mention ambiguous feedback about product, reflecting a distinct split in customer satisfaction.... See more

Delivery service

People report ambiguous experiences with delivery_service. While many consumers experienced frustrating... See more

Website

Consumers find website to be positive, noting it is really easy to navigate and simple to use. Reviewers also... See more

Price

Users describe positive interactions with price, highlighting that items are often cheaper than other... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy ordering and item as required, however dropped one star for expensive delivery charge where it wasn’t next day delivery.

Rated 4 out of 5 stars

I googled parts I needed and this site came up and they had exactly what I wanted. The site was easy to navigate but shipping is expensive.

Rated 2 out of 5 stars

I originally gave a good review - however impossible to contact the company. No idea who was delivering or when. A delivery was made today a week later I don't consider that very quick. The bigge... See more

Rated 2 out of 5 stars

The price was good for a Polar drinks cabinet & it was duly delivered in the time frame expected, by a 2-man team. Communication in person however, seems impossible with customer service & even the... See more

Company details

  1. Hotel
  2. Electrical Appliance Wholesaler
  3. Food Machinery Supplier
  4. Restaurant Supply Store

Contact info

3.3

Average

TrustScore 3.5 out of 5

6K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 1% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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3.3

All reviews

(5,767)

1,916 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Never again

Never again. Ordered packaging supplies, they sent all the wrong sizes, we returned. The baked potato oven we ordered - the site said it was in stock, it wasn't and had to be built by the manufacturers. We cancelled the entire order and TWO MONTHS later we're still waiting for a refund. Nobody answers the phone, nobody answers emails. Online help centre is a BOT, you never access a human being. Legal action now.

28 July 2026
Unprompted review
Rated 1 out of 5 stars

Do not order from this company!!

Do not order from this company!!
You cannot contact them, you will not hear from them and god forbid you end up in my situation where you don’t get a refund and have to resort to a solicitor and ombudsman. Stay away from this company and use a reputable company instead.

29 June 2026
Unprompted review
Rated 1 out of 5 stars

I made order in 22nd July was shown on…

I made order in 22nd July was shown on invoice 3-5 days delivery after many attempt on live chat was now told order can’t be delivered until 5th August if the company was being upfront on my order clearly stating my order wouldn’t be delivered until 5th August I wouldn’t have paid £2k plus.
Now I have ask for a full refund we wait and see what will happend next

27 July 2026
Unprompted review
Rated 1 out of 5 stars

This is worse’s company I ever see.

This is worse’s company I ever see.
I was bought a freezer.
The delivery takes 2 weeks exted 3-5 days
And the send cheapest brand…..
They don’t have any telefon contact number.
They’re not responding emails.
Freezer is not working from day one.
My biggest mistake. Never again.
Please guys be careful.
🤬🤬🤬

12 July 2026
Unprompted review
Rated 1 out of 5 stars

What a shocking experience avoid.

What a shocking experience avoid.

Wanted to avoid adexa. So went with this company.
Shock horror they drop shipped me.2 adexa freezers. And charged me more.
The company has no phone number and do not respond to messages.
After paid I have recieved not a single email or tracking info pushed to me.
I would never use this company again

23 July 2026
Unprompted review

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