Twice has my cinnamon bread arrived without the sauce, and three times has my pizzas arrived cold. The only thing that I actually enjoyed consuming these recent deliveries I ordered was the sodas. The... See more
Company replied
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1 star is 10 too many. Untrustworthy, scammers, unreliable, happy to steal from you. That would be the perfect description, especially the no-good owner in Etten-Leur. Disappears when he needs to answ... See more
Ordered on 2nd June 2025, at NYP, Roosendaal, The Netherlands. Received Garlic Chicken Spinach pizza, without spinach. Their response: "We were out of spinach so we put on extra onions". Like CA... See more
They may be ok at some locations and some times but as the reviews here show, if they screw things up they will not do anything about it. We had an order delivered without part of our order, and pizza... See more
Company details
Written by the company
It’s the Dough. 🍕 Bij New York Pizza draait alles om smaak. We geloven dat een goede pizza begint met goed deeg, daarom maken we ons deeg elke dag vers en kiezen we voor zoveel mogelijk natuurlijke ingrediënten. Zo zorgen we voor pizza’s die puur, vers en maximaal lekker zijn. Al sinds 1993 brengen we de New York-vibe naar Nederland met smaakvolle pizza’s, goede service en een merk dat altijd in beweging is. Tegelijkertijd zetten we stappen naar een duurzamere toekomst met regeneratief dat bijdraagt aan een gezondere bodem. Met meer dan 300 vestigingen is een verse New York Pizza altijd dichtbij. 💚
Contact info
Smederij 13, 1185 ZR , Amstelveen, Netherlands
- service@newyorkpizza.nl
- www.newyorkpizza.nl
1.5
Bad
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 27% of negative reviews
Typically takes over 1 month to reply
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Bad service at New York Pizza
My friend and I came to New York Pizza at the one at Maz Euweplain on Friday, 12/7/2019 in the afternoon around 5 PM. We ordered pizza and pasta total cost €25,90.
Later kn we order 2 bottles of water then canceled to one bottle due to its expensive price (€3,25/ bottle). The waitress (a young man with Arabic accent) seemed very upset with this cancellation and complained to his friend while he was cutting a pizza using a knife with an angry action at the same time looking at me. I asjed him what’s wrong. He was even getting more angryand acted so impolite toward us as customers. With his action I said I could call a police. The other senior friend of him was trying talking to him and calm him down. Instead he was being calmed he went outside and starring at us ( at me especially) in front of many other customers there.
With my experience above, i would strongly recommend to all of people who read this message, not to go to New York Pizza. Not only the food is considered expensive. But, they do not have good standard and proper service to customers.
I would also suggest to the New York Pizza to really consider that man to work at the restaurant!!
17 July 2019
Unprompted review
Disgusted and disappointed
Not only did I order and pay for my pizza yesterday (April 3, order number 2019-14629511) but I never received it. I tried to find a way to communicate my complaint but it was late and I left it. Actually I wouldn’t have bothered but through the app I was able to call the local store. The moron on the other side not only told me it was my fault!!! But tried to convince me of it. I don’t believe New York Pizza should be embarrassed of not delivering the pizza but hiring employees like the one that answered my call (April 4, 21:15) and not instilling common decency or some customer service skills is sad. Of course they will never get my business again, shame on you!
4 April 2019
Unprompted review
Pizza no show after 90 minutes
Pizza no show after 90 minutes.
They are always at least an hour but this was the worst ever.
And so expensive - 53 euro for pizza for 4 people.
Order here if you want expensive, slow pizza. Asssuming it shows up at alll.
25 March 2019
Unprompted review
Message from my kidney:
Please take it easy on the salt next time, thank you!
5 August 2018
Unprompted review
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