We booked through Newman Holidays and stayed at the unity beach caravan park in Brean. The caravan and site in general were lovely, clean and well kept. The caravan had its own fenced off garden whi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Been going to Devon Cliffs for around 15 years. Always beautiful scenery and well equipped lodges. Always heart breaking having to leave! Newmans Holidays are superb, especially Jules Denoire!! Always... See more
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We have used Newmans successfully twice. Most recently this month. The service Newmans offer suits us very well and they deliver exactly what they say they will do. Being able to rent owner's carava... See more
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Had a wonderful stay at Ladram Bay! Would really recommend Newmans Holiday Homes. Had a small issue whilst staying there, but it was dealt with promptly & accordingly with a lovely staff member Jul... See more
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Company details
Information provided by various external sources
Newmans manage 336 private hire luxury holiday caravans at discounted prices at the south-west's best holiday parks.
Contact info
Cranford Avenue 72, EX8 2QF, Exmouth, United Kingdom
- www.newmansholidayhomes.com
4.2
Great
163 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Your prices are a joke!!!
We usually use newmans to book a caravan for Devon cliffs if not once a year then twice, we've always found them reasonably priced.
I see the new website, however where are you going with these prices??? You've gone up over £100, such a shame we won't be using you this year. Thank goodness there is another supplier offering the same at around our usual price.
5 January 2026
Unprompted review
Reply from NewmansHolidayHomes
Thank you for your feedback Michelle.
In future, if you ever wish to check prices, please feel free to contact us directly and we will be more than happy to look into this for you. Prices can vary throughout the year, so we’re always happy to assist.
We’re sorry we haven’t been able to help on this occasion.
We rent with Newmans Holiday Homes
We rent with Newmans Holiday Homes, we find them very efficient to calls and issues & great to rent with, special mention to Beth Wheeler who we feel goes up and beyond the role of her job and is excellent to deal with, we will be continuing to rent in 2026 season 😊
27 October 2025
Unprompted review
Reply from NewmansHolidayHomes
Thank you so much for your kind words and continued support! We're thrilled to hear that you've had such a positive experience renting with Newmans Holiday Homes. Your special mention of Beth Wheeler means a lot, we’ll be sure to pass along your lovely feedback to her.
Jules was fantastic nothing was too…
Jules was fantastic nothing was too much and I kept changing dates and destinations.
Fantastic service and made a family holiday affordable
10 October 2025
Unprompted review
Reply from NewmansHolidayHomes
Thank you so much for your kind words! We're thrilled to hear that Jules provided such fantastic service and made your family holiday both affordable and stress-free — even with the changes along the way. We’ll be sure to pass on your lovely feedback. We hope to help you plan your next adventure soon!
Thank you Jules
Jules has been an amazing help to get out next family holiday booked up. Her communication, knowledge and assistance has been extremely helpful and we are confident we will have a fabulous break at Haven in the summer.
16 October 2025
Unprompted review
Reply from NewmansHolidayHomes
Thank you so much for your lovely feedback! We’re delighted to hear that Jules was able to make your booking experience smooth and enjoyable. We’ll be sure to pass on your kind words to her. Wishing you a fantastic and relaxing family holiday at Haven this summer!
I would like to thank jules and staff…
I would like to thank jules and staff at newmans holidays for kindness with booking my holiday. I would recommend them 100% . The caravan was spotless everything you would need for a lovely stay at dawlish sands 😁😁😁. Thanks jules again perfect xx
13 October 2025
Unprompted review
Reply from NewmansHolidayHomes
Thank you so much for your lovely review! We’re delighted to hear you had such a wonderful stay at Dawlish Sands and that everything met your expectations. Jules and the team will be so pleased to know their efforts made your holiday special. We really appreciate your recommendation and look forward to welcoming you back again soon! 🌞
— The Newmans Holidays Team
Been going to Devon Cliffs for around…
Been going to Devon Cliffs for around 15 years. Always beautiful scenery and well equipped lodges. Always heart breaking having to leave! Newmans Holidays are superb, especially Jules Denoire!! Always happy to help, and the Team are spot on with any issues or concerns. Lovely place, lovely people and see you next year !!!!!!!
6 October 2025
Unprompted review
Reply from NewmansHolidayHomes
Thank you so much for your fantastic review and for being such a loyal guest over the past 15 years — we truly appreciate your continued support! It’s wonderful to hear that you enjoy the beautiful scenery, comfortable lodges, and great experiences year after year.
A special thank you for your kind words about Jules and the team — they’ll be thrilled to know their efforts made such a positive difference to your stay.
We’re already looking forward to welcoming you back next year for another memorable holiday at Devon Cliffs!
Newmans 100% service as always.
We always book through Newmans and have done for years, personally we would not book through anyone else.
The service received when we had an issue with the boiler was rectified and fixed within an hour and this was on a Sunday too.
I always highly recommend booking through Newmans and the fact you can book and choose the exact caravan or lodge that you want and the place on the park is just great.
Newmans offer such a variety of caravans and lodges and cater for all budgets.
We will of course be booking again soon for next year.
4 October 2025
Unprompted review
Reply from NewmansHolidayHomes
Thank you so much for your wonderful review and for your continued loyalty over the years — it really means a lot to all of us at Newmans. We’re delighted to hear that our team were able to resolve the boiler issue so quickly, especially on a Sunday!
It’s great to know you enjoy the flexibility of choosing your exact caravan or lodge and location on the park — we always aim to make booking as personal and convenient as possible.
We truly appreciate your recommendation and can’t wait to welcome you back again next year for another fantastic stay.
Newman’s Holidays Devon Cliffs
I’ve been booking with Newman’s For many years now - I’ve always found them fantastic to deal with. Even when there was a slight problem with a van a few years back they sorted it straight away - 😊
We stayed at Damson Green area No 26 and would like to give a shout out to Clive, Kinga and Abel for letting us use your beautiful caravan - best yet by far - clean, modern and wow the view - we loved it thank you 😊
Until next year Devon Cliffs 😊
22 September 2025
Unprompted review
Reply from NewmansHolidayHomes
Thank you so much for your wonderful review and for being such a loyal guest over the years — it really means a lot to us! We’re delighted to hear that you had another great stay and that you enjoyed the caravan at Damson Green 26.
Clive, Kinga, and Abel will be so pleased to know their caravan was your favourite yet — we’ll be sure to pass on your kind words. It’s great to hear you loved the view and found everything clean and comfortable.
We look forward to welcoming you back to Devon Cliffs again next year for another fantastic stay!
A holiday in Brean Sands unity somerset
We spent a week in Brean Sands Unity Park .We booked with, Newmans Holiday Caravans. what can i say the caravan was spotless throughout everything we needed and more was there .We had a patio area that we made full use of as weather was exceptional. On arrival I received the lock code well in advance. Up to the holiday the correspondence between myself and Newmans was really well orchestrated. the whole experience with this company was right on target .Will definitely be using them again in the future and recommending to family and friends. a big 5* Experience from booking to leaving holiday. Thank you all x
26 September 2025
Unprompted review
Reply from NewmansHolidayHomes
Thank you so much for your lovely review — we’re thrilled to hear you had such a fantastic stay at Brean Sands, Unity Park! It’s wonderful to know that you found the caravan spotless, well-equipped, and perfectly suited for your holiday.
Your kind words and 5-star recommendation mean a great deal to the whole team here at Newmans. We really appreciate you choosing to book with us and look forward to welcoming you back for another great holiday soon!
Had a wonderful stay at Ladram Bay!
Had a wonderful stay at Ladram Bay!
Would really recommend Newmans Holiday Homes. Had a small issue whilst staying there, but it was dealt with promptly & accordingly with a lovely staff member Jules Denoire.
Will be booking for 2025
5 September 2025
Unprompted review
Reply from NewmansHolidayHomes
Thank you so much for your kind review. We’re delighted to hear that you had a wonderful stay at Ladram Bay and that you would recommend Newmans Holiday Homes. It’s also great to know that any issue you experienced was promptly resolved by our lovely team member, Jules – we’ll be sure to pass on your kind words to her.
We’re thrilled you’re already planning to book again for 2025 and look forward to welcoming you back for another fantastic stay!
Where has customer service gone?
Caravan was dirty on arrival, cups,glasses and plates dirty. Food left in the freezer from previous family. Everything sticky. Oven not working.
Can't get through to Newman's in working hours. Call message goes round in a loop. Staff at shop can't help!!! No contact from anyone from Newman's since we arrived. Sad there is no one to one human contact, only received tx messages advising what to do if we require assistance. But in reality just leaving messages to be ignored. Still have 5 days to go 🙄 what a disappointment!
27 September 2025
Unprompted review
Reply from NewmansHolidayHomes
We are very sorry to read your feedback and the issues you’ve experienced. Unfortunately, we’ve been unable to locate your booking details from the information provided. Please could you contact us again on 01395 224066, or by email if you prefer at enquiries@newmansholidayhomes.com
, so that we can investigate this fully for you. The team are here to help.
We do appreciate that check-in days can be busy, and for this reason we have two offices available depending on which park you are on. Just to clarify, we don’t have a shop, so it sounds like there may have been some confusion there.
Your comments are important to us, and we’d like the opportunity to resolve this directly with you.
Our booking with Newmans at Ladram Bay.
Newmans.
I would not hesitate one bit to recommend this company to you.
The whole process of looking on their website and then talking with the Customer Service team via the telephone and finding out about the different areas and caravans available at the Ladram Bay park all went seamlessly.
We were kept up to date throughout and upon arrival we knew exactly what to do.
The caravan we had was 5 star. The owners had thought of literally everything. And the interiors were beautifully clean. The kitchen was kitted out fully with utensils. And there was an excellent oven, hob, microwave, washing machine, large fridge and freezer and a dishwasher!
All immaculate.
The location and views were beautiful.
And Ladram Bay itself is a brilliantly run park with very courteous and helpful staff.
We had a really lovely time all made possible by all parties Newmans, the caravan owners and the staff and facilities at Ladram Bay park.
A big thank you to all parties.
We will be booking for 2026 through Newmans and will definitely be returning to Ladram Bay.
Super experience! 🏖🌟🌟🌟🌟🌟
22 September 2025
Unprompted review
Reply from NewmansHolidayHomes
Thank you so much for taking the time to leave such a wonderful 5-star review. We’re delighted to hear that your experience with Newmans Holiday Homes, the caravan owners, and Ladram Bay Park was seamless from start to finish. It’s fantastic to know that the caravan exceeded your expectations and that the facilities and location made your stay so enjoyable.
Your kind words mean a lot to our team, and we’re thrilled that you’re already planning to return in 2026. We look forward to welcoming you back for another super experience!
Caravan was very old
Caravan was very old. It smelt strongly of damp and the level of hygiene was bad. Carpets were stinking and the whole experience was appalling. Would not recommend.
8 September 2025
Unprompted review
Reply from NewmansHolidayHomes
Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not meet expectations. A number of our team members attended during your holiday to try and assist in resolving the concerns you raised.
We would like to clarify that the matters experienced were not related to cleaning standards, but rather to the general style and age of the caravan, which unfortunately was not to your liking.
We will, however, take your comments on board as part of our ongoing review of accommodation standards, and we regret that this particular stay was disappointing for you.
From browsing for a caravan through to…
From browsing for a caravan through to the booking service, check in and check out the service was first class.
Communication via email was regular and when I needed to speak to someone Jules was very helpful and extremely pleasant.
Nothing was too much trouble. A representative kept in contact via email throughout our stay to ensure everything was ok.
They even rang to check if we would like to extend our stay.
I have used Nemans before. The caravans are top class always clean and in a great location.
Will be booking another break on our return.
Thanks Jules for helping me out when I forgot the key code.
8 September 2025
Unprompted review
Reply from NewmansHolidayHomes
Thank you so much for your lovely review. We’re delighted to hear that you found the whole process, from booking through to check-out, to be first class. It’s wonderful to know that communication and support throughout your stay made things easier, and we’ll be sure to pass on your kind words to Jules – she’ll be so pleased to hear them!
We’re thrilled that you’ve chosen to return to us and that you continue to enjoy our caravans and their locations. We look forward to welcoming you back for another break very soon.
Fantastic company to book a holiday through!
The booking process was easy , you got to choose your caravan with photos and very detailed description. Customer service was exceptional, communication was brilliant. Cant fault a thing. Check in was easy, put in key code at van and sorted, van was absolutely immaculate, everything you need including games and books for the children, the master bedroom a great size with onsuite toilet, tv and huge wardrobe. There was a decking patio area and parking for 2 cars, it was van V24 (Unity Beach Brean), I honestly cannot fault a thing from booking to leaving, even though we holidayed out of season, the theme park was closed but there was still plenty to do. I wouldn't hesitate to book through them again, I fact we are already looking..highly recommended!
1 September 2025
Unprompted review
Reply from NewmansHolidayHomes
Thank you so much for taking the time to share such a wonderful review. We’re delighted to hear that you found the booking process easy and that the caravan met all your expectations. It’s great to know you enjoyed the little extras for the children and that check-in was smooth and straightforward.
We’re especially pleased that you found everything immaculate and that the accommodation worked so well for your family. Your kind words about our customer service and communication mean a lot to us.
It’s fantastic to hear that you’re already looking to book again – we can’t wait to welcome you back for another stay!
Our first visit to ladrum bay and we…
Our first visit to ladrum bay and we had a lovely family holiday. Would highly recommend this place for family so much to do.
29 August 2025
Unprompted review
Reply from NewmansHolidayHomes
Thank you so much for the positive review Jamie.
Excellent customer service throughout
Excellent customer service throughout. Kept me informed every step of the way
Would highly recommend
25 August 2025
Unprompted review
Reply from NewmansHolidayHomes
Thank you so much for your lovely review! We're delighted to hear that you received excellent service. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back again in the future!
Exemplary customer service by jules denture at newmans holidays
Where to start with this wonderful lady,from my first phone call explaining the details of my accident and having to cancel our holiday to my husband then being taken into hospital, jules has been an absolute 🌟,not only being patient trying to contact me during hospital apps and visits to my husband,but sorting our cancellation out,thank god ivtook the cancellation policy out,but transferring the money to 2026 where we have 2 new holidays to look forward to,so helpful and patient with me on the phone and all around an absolute delightful customer service experience ,thank you so very much jukes,you have made what has been a horrendous 2 months since my accident so much easier with sorting our holiday cancellation transfer so easy,with many thanks once again mrs p shaw xxx
30 August 2025
Unprompted review
Reply from NewmansHolidayHomes
Thank you so much for your incredibly kind and thoughtful message. We’re truly sorry to hear about the difficult circumstances you've faced over the past couple of months, and we hope both you and your husband are on the road to recovery.
It means a great deal to hear that Jules was able to support you during such a challenging time. She really is a star, and your words perfectly capture the care and dedication she brings to every guest. We’re so pleased that the cancellation policy provided peace of mind, and that your holidays have been successfully transferred to 2026 — something lovely to look forward to!
Your appreciation has been shared with Jules and the team, and it’s feedback like yours that reminds us why we do what we do. Thank you again for taking the time to write, and we look forward to welcoming you back when the time is right.
The caravans views were amazing
The caravans views were amazing. Best we've had so far. The caravan was also the best so far. But my only negative is the standard of your mattresses. The singles were awfully springy and the double was like sleeping on the floor. And the windows were very dirty. But other than that it was perfect
23 August 2025
Unprompted review
Reply from NewmansHolidayHomes
Thank you so much for your review — we’re really pleased to hear that you enjoyed the caravan and especially the stunning views! It’s wonderful to know this was your best experience with us so far.
We’re sorry to hear that the mattresses didn’t meet your expectations. Your comfort is very important to us, and we’ll be reviewing the quality of both the single and double mattresses to see how we can improve. We also appreciate your note about the windows and will ensure this is addressed with our cleaning team.
Your feedback helps us improve, and we’re grateful for your honesty. We’re delighted that, aside from those points, everything else was perfect — and we hope to welcome you back again soon!
An extremely disappointing stay and…
An extremely disappointing stay and left a day early due to the quality of the cheap beds in the luxury caravan we were staying in.
The after customer care services were even worse when trying to obtain my deposit refund for my stay as they sent the payment to the wrong account and then were rude and unhelpful in trying to help me resolve it.
28 August 2025
Unprompted review
Reply from NewmansHolidayHomes
Thank you for your feedback. We are very sorry to hear that your stay did not meet your expectations and that you felt disappointed by both the accommodation and the service you received afterwards. This is never the experience we want for our guests.
I would like to reassure you that the funds have been returned to the card used at the time of booking. We are also continuing to work with you to help ensure this matter is resolved fully.
Your comments have been noted and will be taken into account as we review both our accommodation standards and our customer care processes.
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