Net World Sports Reviews 

Always top quality products at great value, use them a lot for our Sunday league team from team wear to equipment. Recently had an issue with a product which was sorted very quickly and a replacement sent out - thanks to Abbie for dealing with this swiftly.

Forza allowed me to return an item that was past its 14 day period and were very flexible as id just re ordered and spent more money for the right size item very pleased with then service would recommend them as a company

For anyone thinking of purchasing high nets for gardens I would absolutely not recommend. .
We ordered the 10ft high by 20ft wide. The package arrived well packaged but the material seemed quite flimsy. The instructions were non existent, however, after watching a YouTube video we put it together easily. As soon as we stood it up we realised how flimsy it actually is. It was swaying and rocking all over. Because it has wide base feet you need A LOT of room around the net so it was basically stood in the middle of the garden, bare this in mind if you want it to stand in front of your fence.

After about 20 mins we took it down and sent it back. The main points being I don't believe it was safe, it was swaying and rocking all over - I wouldn't want it to fall on the kids in the garden.

Now for the customer service
186 pound for the product
The website states they refund standard delivery for returns and encourage sending your item recorded delivery

We have been refunded £168 after 2 weeks.
After disputing this the company have advised, in their small print, which I always find quite deceiving, that they do not refund you your original delivery cost.

So in a nutshell, it cost us £50 to send it back recorded delivery which they encourage but don't refund and they also dont refund the cost of the actual original delivery.

So that's £60+ we are out of pocket.

We have purchased a net of better quality from Amazon and fixed this to the fence which cost us £100 for the net and materials. It looks better and seems a lot safer.

Brilliant customer service from Abbie. Helped with my delivery and got us sorted for our weekends game. Website easy to use and easy to access what we needed!

Camile went out of his way for me the other day. He was so helpful. I cant thank him enough.
I found the whole experience brilliant.
I highly recommend net world!

Ordered a net and next day delivery was missed. Spoke to Rebecca and she amended the delivery with zero hassle. Great customer service ❤️

Great products that are delivered on time.

We ordered a privacy screen from Net World Sports on the recommendation of our fencing contractors, one of whom used to build tennis courts.
We don’t have a tennis court - but we do have privacy issues with our new neighbours!
The screen arrived very quickly, however, we had to wait longer than expected for our fencing contractors to return and complete the job.
Only at that point did we realise that in fact we didn’t need the screen after all - but neither the contractor nor us could predict this at the point of ordering.
I contacted Net World Sports and explained the circumstances, to be honest I wasn’t even hopeful of a response…
However, I received the most lovely, personal email from Customer Care Advisor, Abbie, offering us the opportunity to return the screen - even though it was outside the designated return ‘window’.
This is how customer service should be - I work in the industry myself - and I hope Abbie is recognised for her exceptional service.
I wouldn’t hesitate to recommend this company.
Thank you once again Abbie!

Excellent service in every respect, a lovely company to deal with

Called as made an error with my delivery option. Kamil was very kind and will try and expedite my order

Super helpful, in person advice - great product, great value for money and next day delivery - what's not to love!! Will be using again

Unfortunately, part of our order got lost in transit. We had to do a last minute purchase a similar product from somewhere else.

Made an enquiry regarding my order and Jade resolved it promptly and even upgraded the shipping at no extra cost. Fantastic customer service

Nice easy website, all laid out and simple to use.
Checkout was straight forward and quick plus bonus of an extra discount... Winner winner

Excellent service as always

Original order arrived quickly, but there was damage to part of the product.
However, after contacting with an image of the damage, a replacement part was sent out free of charge.
Connor the Customer Care Advisor couldn’t have been more help.
Thanks!

Easy to navigate website and great eange of products. I even made an error on an order i placed late in the evening and I had a reply within minutes providing a solution. Top bins!

Great customer service. I made an error with my shipping choice. They upgraded my shipping to next day for FOC and pushed my order out late at night just before cutoff.
Thanks Lydia

I spoke to Ellie in customer service. She was professional, friendly and resolved my query quickly and efficiently. Great customer service!