Net World Sports Reviews 

16,989
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 3,407 reviews, reviewers had a great experience with this company. Customers frequently praise the competitive prices, great range of sports equipment, and helpful support team when sorting out issues. Consumers often highlight the ease of navigating the website and finding high quality products suitable for kids and teams alike. However, some people mentioned that orders arrived late despite paying for expedited shipping, while others received packages with missing or damaged parts. Additionally, a few reviewers experienced poor communication and long wait times when trying to resolve these issues. Consumers also noted that getting refunds or replacements could sometimes require jumping through frustrating hoops.

What people talk about most

Product

People report ambiguous experiences with product, as reactions are split between high satisfaction and severe... See more

Delivery service

Clients share ambiguous opinions on delivery service, reflecting a wide range of differing experiences. On... See more

Order

Customers had ambiguous experiences with order processes, reflecting a clear split in opinion. Many consumers... See more

Customer service

Consumers find customer service to be mixed, with experiences varying widely among reviewers. Many customers... See more

Price

Users describe positive interactions with price, highlighting competitive rates and great discounts across a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought a number of items from Net World Sport and pleased with the site and quality of all items I’ve ordered. I have dropped a star on this purchase as the item arrived with minor damage but damage a... See more

Rated 4 out of 5 stars

I ordered a football goal & football as a birthday gift. The order was due to arrive by Thursday 20th August, in time for the birthday. I found out today the order hasn’t even been dispatched to th... See more

Rated 5 out of 5 stars

Original order arrived quickly, but there was damage to part of the product. However, after contacting with an image of the damage, a replacement part was sent out free of charge. Connor the Custom... See more

Company replied

Rated 5 out of 5 stars

This morning I spoke to Lydia about an order received recently which had turned out to be defective. After asking a few very sensible questions, Lydia arranged for a replacement to be sent without de... See more


Company details

  1. Sporting Goods Store
  2. Fitness Equipment Store
  3. Garden Furniture Shop
  4. Soccer Store

About Net World Sports

Written by the company

Net World Sports are experts in designing, manufacturing and supplying high-quality sports, fitness & leisure equipment worldwide. With a passion for innovation, they deliver equipment for a diverse range of over 28 sports, from football, tennis, and rugby, to more niche sporting markets such as pickleball, handball, and lacrosse. Their commitment to quality is evident in every meticulously designed product, crafted to empower athletes of all levels, at an affordable price. With its 18 sub-brands, Net World Sports has over 15,000 products (and counting), and even offers a next-day deliver service.

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Contact Us

Worldwide Shipping

We're committed to serving customers far and wide

Net World Sports' excellent links with couriers means we're able to ship to customers around the world in a matter of days. Even customers in Australia can benefit from an express 1-3 day shipping option - speed that is unheard of in the world of bulky sports equipment. This agility has seen Net World Sports become a global force with more than 60% of its sales coming from outside the UK.

Contact info

4.0

Great

TrustScore 4 out of 5

17K reviews

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4.0

All reviews

(16,989)

3,146 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service.

This morning I spoke to Lydia about an order received recently which had turned out to be defective.
After asking a few very sensible questions, Lydia arranged for a replacement to be sent without delay. She was calm, polite and very efficient. My treatment has certainly made me inclined to use your firm in the future. She is a very good and reassuring ambassador. And being able to reach her by phone was very quick and satisfying for me as a customer. Thank you very much.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Had an issue with my order

Had an issue with my order, phoned up and within a few minutes everything was sorted, first class customer service, won’t hesitate to order from this company next time. Thank you.

31 August 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! Resolved two issues which I had with the delivery (external companies) very quickly. Responded quickly to my queries and the products are excellent! 5 star! Thank you.

2 September 2026
Unprompted review
Rated 5 out of 5 stars

I have shopped with this brand multiple…

I have shopped with this brand multiple times now over the years. I made a mistake with my most recent order when I forgot to select next day delivery.

After getting in contact with customer support, Lydia was absolutely awesome & upgraded my delivery without any additional cost!

Big thanks Lydia!

2 September 2026
Unprompted review
Rated 1 out of 5 stars

Very poor experience

The item came in 2 box's which were delivered 14 days apart and were very badly damaged with part missing. The process to get the missing parts was unbelievably difficult and took weeks with the wrong parts being send twice. The customer support was very poor as there had no knowledge of the protects they sell.

31 July 2026
Unprompted review
Rated 3 out of 5 stars

Better discount code hidden

Product I needed was available and there was a discount code to use across the site, but on checking there was a better code in one of the pages which I did not see until I had submitted my order. I have contacted Net World Sport asking them to change to the better discount.

1 September 2026
Rated 4 out of 5 stars

Great but damaged

Bought a number of items from Net World Sport and pleased with the site and quality of all items I’ve ordered. I have dropped a star on this purchase as the item arrived with minor damage but damage all the same. This may have been the courier or storage but as an end consumer I think the packaging could have been better such as extra cardboard or corner polystyrene placed at the vulnerable points. Damage is cosmetic and the item ordered seems good quality for the price. I’ll still use NWS without hesitation great company overall.

27 August 2026
Rated 1 out of 5 stars

I ordered a netball net with next-day…

I ordered a netball net with next-day delivery, which I paid a significant amount for. However, only part of the item arrived. After calling customer service, I was informed that the rest of the item was on its way and should arrive today. Unfortunately, no additional items were delivered. I will not be buying from this company again.

1 September 2026
Unprompted review

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