Netpro Patches Reviews 

237
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Super helpful company and the patches looked WAY NICER than i thought they would. They really helped me go through revisions to get it right and offered a great price. 10/10. Be aware they may sen... See more

Rated 5 out of 5 stars

Recieved a fantastic sample patch which cost 35 dollars🤭 won’t be ordering anymore though cos it took 5 months, yes 5 months to get here,uk. Our companies can do them for the same quality or better... See more

Rated 5 out of 5 stars

I’ve never had better customer service, first of all. Second, my patches are not only high quality, but they’re EXACTLY as how I imagined/sent the artwork to them! Plus no minimum, free proofs and rev... See more

Rated 5 out of 5 stars

My experience with Netpro Patches has been exceptional. They did an excellent job improving my artwork (which was quite complicated) and kept me informed every step of the way. They also were very eff... See more

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4.9

Excellent

TrustScore 5 out of 5

237 reviews

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4.9

All reviews

(237)

1 review in the last 12 months

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Rated 5 out of 5 stars

great value and service

Communication was excellent. Very quick, helpful and professional. The patches were made according to my design and specifications. They arrived in perfect condition and the whole process was much quicker than I expected. I will surely use Netpro Patches again. Highly recommended

24 May 2019
Unprompted review
Rated 5 out of 5 stars

Top notch service and excellent quality

These guys have made patches for 5 years for me now. They're top quality and I get instant feedback so I feel like a valued customer. I will use them every year and there's no need to look anywhere else. Very affordable and quick.

23 May 2019
Unprompted review
Rated 5 out of 5 stars

Custom Back-patch Band Logo for Hedonistic Punk Vatos 10x12 set of 4

Throughout the entire process, from me sending my initial picture and .ai Illustrator file, to the team communicating with me on prices, thread colors and sizes, I have had nothing but great communication from Netpro Patches. They would email me a sample and I would reply with my comments and ideas. I understand ,as they are in China, I would need to be precise with my requests and ideas since I assumed English is their second language, so if I noticed something I pointed it out and was patient on my side of things so our correspondence was about 3 weeks, but I would get a reply quickly when I s up at 3am; otherwise, it was a next day reply for me. They would always send me a sample and did not proceed onto any next step until I was satisfied so it was a slow step by step process, but this is what happens when you are creating something. Our communication was constant and always patient. They wanted to make sure my 10x12 back patch was perfect and it was! It is so well knit with tight lines on my design which had sharp angles and loopy flames. Hedonistic Punk Vatos is my band here in Texas and the back patch was our logo for ourselves and our fans. We initially ordered 4 patches with more to be ordered soon. They gave us a discount for first-time customers and even included and extra patch! They are keeping a file for us and gave me the serial number so when we order more, they can easily and quickly reproduce it since we already got through the design process. I can honestly say this was a great experience and I and my mates are 100% satisfied. These are really well made and we can't wait to show them off at our next gig. The prices were about what you would expect for a back patch; however, the quality is beyond what you would expect as well. Great job and excellent customer service!! We will be doing business again and I will tell anyone who asks, how awesome this was from beginning to end with a quick production to delivery time. Great job!!! -Respectfully, Rene from Arlington, TX.

20 May 2019
Unprompted review
Rated 5 out of 5 stars

Good Patch

Recieved a fantastic sample patch which cost 35 dollars🤭 won’t be ordering anymore though cos it took 5 months, yes 5 months to get here,uk. Our companies can do them for the same quality or better for less money, e.g awesome merchandise

20 May 2019
Unprompted review
Rated 5 out of 5 stars

Perfect.

Netpro Patches made my patch perfectly. The shipping was efficient, and the customer service was top notch. If I ever need a patch again, I will be a returning customer.

19 May 2019
Unprompted review
Rated 1 out of 5 stars

The first order I did with them was…

The first order I did with them was great. The second order was absolutely the worst experience I have ever had. They took FOREVER to send me the order, then when it arrived, I discovered that they sent me the wrong size.. I had to send countless of emails asking them to re make it, they finally agreed, but they made me pay an additional fee. I Have been trying to get my order for about 4 months now. Every 4 days begging them to send me the order. I explained to them that I need this for my business. I gave them plenty of chances, time and even paid extra for them to correct the problem and I haven’t event taken delivery of the product.

Communication is terrible. They don’t keep track of emails. They don’t remember anything you said prior or corrections you asked them to make.

This company is truly a mess and I am done doing business with them. Extremely frustrating.

12 May 2019
Unprompted review
Rated 1 out of 5 stars

Slow response rate to inquiries and…

Slow response rate to inquiries and issues
Mistakes in the text on sample patches
Slow overall delivery of patches from initial date or order
Poor quality of patches. Ordered stick on patches and half the patches had a sticky back that was no longer sticky

8 May 2019
Unprompted review
Rated 5 out of 5 stars

Twice satisfied customer

I have used Netpro twice now and been completely satisfied both times. This more recent time, they made a few sample patches before we agreed on the colors so they came out perfect. Will use again and recommend to anyone I know looking for custom patches.

6 May 2019
Unprompted review
Rated 4 out of 5 stars

Good Company to work with

Good Company to work with, quick turn around time. Some of the patches' colors didn't turn out 100% exactly as I was expecting but considering how much detail I was putting into them they do a great job. Great Prices!

26 April 2019
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful staff and they have a graphic artist who will turn your idea into reality.

26 April 2019
Unprompted review

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