Net Curtains Direct Reviews 

4,788
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting that items like net curtains are well-made, thick, and beautiful, fitting perfectly and offering great value for money. The ordering process is frequently described as easy and straightforward, with many appreciating the clear instructions, helpful website, and the ability to customize measurements. Reviewers are also highly satisfied with the prompt and efficient delivery service, with orders often arriving quickly, well-packaged, and on time. However, some customers also noted issues with product accuracy, such as curtains arriving with an unexpected blue or lilac tint instead of white, or being made with incorrect measurements. There were also occasional complaints about quality, including stitching unraveling after washing, and some experiences with incorrect items being sent or delays in delivery, which sometimes led to frustrating customer service interactions.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and value, with many expressing satisfaction with... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and the clear... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many praising the quick and... See more

Service

Clients share positive opinions on service, with many reviewers describing it as excellent, brilliant, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found it easy to order the nets, just measured my windows, filled in the details online, added a few extra details such as did I want them hemmed at the sides and then was quoted a price. Once my or... See more

Rated 5 out of 5 stars

Excellent products and services! I found this company when I was searching for online suppliers if net curtains, etc. and their selection and prices covered all tastes. The ordering process was simple... See more

Rated 5 out of 5 stars

Very good price and definitely worth paying extra to have the sides hemmed. What I liked was that they left a gap for the curtain rod to feed through - with other companies I have had to cut the mater... See more

Rated 5 out of 5 stars

The net curtain I bought is beautiful, well made with the workmanship being of excellent quality. I use Net Curtains Direct as I can trust them and know I'm going to receive amazing quality items... See more


Company details

  1. Interior Designer
  2. Curtain Store
  3. Curtain Supplier and Maker
  4. Window Treatment Store

Written by the company

The world's premier sheer curtain online shop, based in the UK providing bespoke net & voile curtains & ready-made panels worldwide. Free UK standard shipping on orders over £59. Fast, secure & friendly service. Use our sample service to help you decide on your final design & fabric.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(4,788)

80 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend this company!

Was recommended to this company and now I also recommend them. The voiles I ordered are gorgeous, well finished, well fitted and such a bright white they lighten the room. I'm about to order more! Huge range to choose from. Reasonably priced and prompt delivery.

18 July 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant. Whoever designed their site deserves 10 out of 10. It takes all the hassle out of working how long a length of curtain you need. I usually end up too long or too short. This site is idiot proof for people like me. It works out all the lengths for you. Oh yes, the choice of curtains is great as well. Will definitely be back.

22 July 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Ordered a couple of samples first so that I could decide on which to buy. Ordered nets for all our windows. Great price and really fast delivery!

19 July 2024
Unprompted review
Rated 5 out of 5 stars

Good Service and Product

Can recommend NCD. Twice I've used them. The women I've spoken with on the phone have been polite and helpful.
The Net Curtains are good quality and well made.
Will reserve judgement on longevity and how they respond to
being washed.
GM

21 June 2024
Unprompted review
Rated 5 out of 5 stars

New net facelift

Super easy website to navigate with great choice of designs. My order arrived very quickly and my new nets have changed the look and feel of my whole house! I love them!

14 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, had an issue with the size of the curtains I received, Net Curtains direct quickly resolved it and sent replacements. Would thoroughly recommend

31 May 2024
Unprompted review
Rated 5 out of 5 stars

Lovely product and good quality.…

I recently ordered net curtains I can honestly say how pleased I am with them all ordered for five windows (two big windows and three smaller ones).They came exactly the sizes I needed and on time they hang beautifully I have used extension rods for these would definitely buy again so thank you for a lovely product.

31 May 2024
Unprompted review
Rated 4 out of 5 stars

Small inconvenience

Good customer service on the phone, very patient and knowledgable, my only disappointment was receiving the curtain track and not being told beforehand to order curtain hooks. Also the track came with no screws, after buying one of the more expensive tracks I would have thought those essential items would be included or I would be encouraged to buy them by the customer service. There were no instructions for the track or how to attach the curtains, apart from that lovely curtains and would recommend.

7 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I needed net curtains to fit a bay window and this company could do made-to-measure which was needed. I made a mistake with measurements but owing to their great customer service, we managed to find a solution. All communication was excellent being very prompt. I have no hessitation recommending Net Curtains Direct.

21 May 2024
Unprompted review
Rated 5 out of 5 stars

Really impressed!

Really impressed. The website is clear, the ordering process is simple and straightforward. My nets arrived within three days, all clearly labelled for which room they were for. They are perfect. Thank you so much!

13 May 2024
Unprompted review
Rated 5 out of 5 stars

Perfect addition to my home library/study

Bought some ado relon recycled natural white voiles from Netcurtainsdirect.com a while ago. Having had to find an alternate means of supporting the tension rods I also bought (the voiles were for a v long window and wide patio door), everything is now up and I can truly appreciate the beauty of the purchase I made.

From the wide selection of products, ease of ordering online (with clear measuring instructions which are much needed/appreciated when buying curtains) and the notifications re delays with delivery, my experience with Netcurtainsdirect.com was excellent and I both highly recommend the product, the company and their staff.

11 May 2024
Unprompted review

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