I found it easy to order the nets, just measured my windows, filled in the details online, added a few extra details such as did I want them hemmed at the sides and then was quoted a price. Once my or... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Excellent products and services! I found this company when I was searching for online suppliers if net curtains, etc. and their selection and prices covered all tastes. The ordering process was simple... See more
Very good price and definitely worth paying extra to have the sides hemmed. What I liked was that they left a gap for the curtain rod to feed through - with other companies I have had to cut the mater... See more
The net curtain I bought is beautiful, well made with the workmanship being of excellent quality. I use Net Curtains Direct as I can trust them and know I'm going to receive amazing quality items... See more
Company details
Written by the company
The world's premier sheer curtain online shop, based in the UK providing bespoke net & voile curtains & ready-made panels worldwide. Free UK standard shipping on orders over £59. Fast, secure & friendly service. Use our sample service to help you decide on your final design & fabric.
Contact info
New Forest, United Kingdom
- 02380 844714
- hello@netcurtainsdirect.com
- www.netcurtainsdirect.com
4.6
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Kept me informed about nets and…
Kept me informed about nets and delivery date nets well finished and fit was perfect
7 December 2024
Unprompted review
Net Curtains Direct offers a decent…
Net Curtains Direct offers a decent range of net curtains with easy ordering and prompt delivery. I ordered the ZOE net curtain, which arrived earlier than expected. While the floral and trellis design with a zig-zag hemline is nice, there were a few minor issues, but their customer service was responsive and resolved it without hassle. Overall, an average experience with room for improvement.
31 October 2024
Unprompted review
Good service
The website was clear to understand and ordering straight forward. The curtains fit well and look great. No problems
25 October 2024
Unprompted review
Absolutely beautiful curtains and alot…
Absolutely beautiful curtains and alot for the money well packed and well delivered in a great time thank you all
10 October 2024
Unprompted review
Excellent all round
Excellent all round. Ordered twice. Ordering online was a breeze and the guide provided for ordering net curtains was clear and helpful. The net curtains were great quality and packaged well. I also received helpful updates on the processing of my order.
1 December 2024
Unprompted review
Absolutely wonderful
Absolutely wonderful, I ordered which was a very easy process and within 2 days have been delivered in perfect condition and required measurements. I would definitely recommend them!!
28 November 2024
Unprompted review
I bought net from them and Im very…
I bought net from them and Im very happy with my purchase the customer service is great and very helpful the delivery is very fast thank you
22 November 2024
Unprompted review
Quality and speedy delivery
We had a tiny room but the curtains were excellent quality and beautifully finished. Website made it easy to order. The speedy delivery was great and has made the room look so much better in time for Christmas.
18 November 2024
Unprompted review
MY LACE CURTAINS WAS DELIVERED CE.WHEN…
MY LACE CURTAINS WAS DELIVERED WHEN STATED.
I AM VERY HAPPY WITH THE PRODUCT. AND WILL BE ORDERING AGAIN SOON. THANK YOU FOR THE GREAT SERVICE.
16 November 2024
Unprompted review
Whenever we order your products they…
Whenever we order your products they arrive on time as advised in perfect condition and exactly the sizes we ordered
20 August 2024
POOR SERVICE
Recently ordered two net curtains, not cheap!
When they arrived there was only one curtain in package. Phoned them immediately to be told they would let me know after contacting their sewing room. Three days later I phoned again they still hadn’t spoken to sewing room. Another four days nothing from them no curtain.
I WOULD NOT RECOMMEND THIS COMPANY AND WILL NEVER USE AGAIN.
23 October 2024
Unprompted review
Reply from Net Curtains Direct
Hello Lynda,
Thank you for your feedback and we are sorry to hear that a curtain was missing from your order. Please be assured that despite our Made to Measure orders being made and packed by real people (who do occasionally make mistakes) having a curtain missing from an order is highly unusual so we do apologise for this.
Where the curtains you ordered were completely custom made, this does mean that a dispatching a replacement isn't instant.
We note that we received notification of your on a Friday regarding the missing curtain and we had an update from the workroom confirming the remake on the Monday (the next working day).
The workroom had the missing curtain custom made for you. This then underwent it's final checks and was dispatched to you within 6 working days and sent using a Royal Mail First Class service to ensure this reached you as quickly as possible.
From looking at the tracking, this order was then delivered by Royal Mail for you the following day.
Once again, we do apologise for one of your curtains being missing from your order.
Kind Regards
The NCD Team
The quality of the stitching for the…
The quality of the stitching for the price was terrible! I had planned to buy more but will find them elsewhere. So expensive for the quality of the stitching!
18 October 2024
Unprompted review
Reply from Net Curtains Direct
Hello Robyn,
We're sorry to hear that you aren't happy with the stitching on your order. Can we please ask whether you have contacted us regarding this prior to leaving a review?
Unfortunately we cannot locate an order in your name.
So that we can verify that this was ordered through us and also enable us to help you with this issue please email us at hello@netcurtainsdirect.com with your order number and some images of the issue we'd be more than happy to look into this and assist you.
Kind Regards
The NCD Team
Perfect fit
Net curtains arrived today and they are the perfect fit and look amazing.
4 November 2024
Unprompted review
waste of money
i bought some net curtain rods, stick on net curtain hooks and supports, i put them up today and
the hooks fell off within hours of them being put up.
don't buy them they are a complete waste of money
2 November 2024
Unprompted review
Reply from Net Curtains Direct
Hello Derek,
Thank you for your feedback. We're sorry to hear that the sticky hooks didn't work for you. This is very unusual to hear. Can I please ask whether you contacted us regarding this prior to leaving a review?
To enable us to better assist with this issue, can we please ask you to provide us with your order number?
Can we please also ask whether the area was thoroughly cleaned before applying the sticky hooks?
We also recommend (both on the product page and on the leaflet in with your order) that the hooks be left up for 24 hours before using. Was this done?
Lastly, can we please ask about the curtains being hung? We advise that the Net Curtain Rods are suitable for lightweight nets and voiles. If the curtain being hung is long in the drop, particularly wide or heavier than a standard net or voile this would also impact the efficiency of the hooks.
If you'd like to email us with the above details we'd be happy to see if we can assist further with this for you.
Kind Regards
The NCD Team
Excellent product
Informed throughout of receipt and despatch and delivery times. When I contacted them regarding postal charges they were most helpful. The curtains when they arrived were well packed and fantastic so very happy would highly recommend to others.
20 September 2024
Seriously look no further for your nets…
Seriously look no further for your nets - What a FAB-U-LOUS company from start to finish I am overwhelmed with the results. Expectational value, the best customer service I've had in a VERY long time - Words are not enough for this company - 2nd and 3rd order for family already under way...
17 October 2024
Unprompted review
Excellent service throughout order
Excellent service throughout order. Had one faulty item and it was replaced without question. Can’t rate them highly enough
12 October 2024
Unprompted review
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