Net Curtains Direct Reviews 

4,788
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting they are well-made and often exceed expectations. The ordering process is frequently described as easy and straightforward, with many appreciating the clear instructions and user-friendly website. Reviewers also highlight the prompt and efficient delivery service, with orders often arriving quickly and well-packaged. However, some customers mentioned issues with product color, receiving items that appeared blue or lilac instead of white. A few other people also felt that the quality was not as good as expected or experienced problems with stitching unraveling after washing. There were also isolated incidents of incorrect items being sent or curtains arriving with unrequested alterations, leading to dissatisfaction with the resolution process.

What people talk about most

Product

Customers are generally delighted with the product quality and value for money, with many praising the... See more

Quality

People report positive experiences with quality, often describing products as having super or excellent... See more

Order

Customers consistently note positive experiences with order, praising the ease of the ordering process and... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the fast and efficient delivery... See more

Service

Users describe positive interactions with service, highlighting it as excellent, unsurpassed, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found it easy to order the nets, just measured my windows, filled in the details online, added a few extra details such as did I want them hemmed at the sides and then was quoted a price. Once my or... See more

Rated 5 out of 5 stars

Excellent products and services! I found this company when I was searching for online suppliers if net curtains, etc. and their selection and prices covered all tastes. The ordering process was simple... See more

Rated 5 out of 5 stars

Very good price and definitely worth paying extra to have the sides hemmed. What I liked was that they left a gap for the curtain rod to feed through - with other companies I have had to cut the mater... See more

Rated 5 out of 5 stars

The net curtain I bought is beautiful, well made with the workmanship being of excellent quality. I use Net Curtains Direct as I can trust them and know I'm going to receive amazing quality items... See more


Company details

  1. Interior Designer
  2. Curtain Store
  3. Curtain Supplier and Maker
  4. Window Treatment Store

Written by the company

The world's premier sheer curtain online shop, based in the UK providing bespoke net & voile curtains & ready-made panels worldwide. Free UK standard shipping on orders over £59. Fast, secure & friendly service. Use our sample service to help you decide on your final design & fabric.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(4,788)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Net Curtains Direct

This is the most professional company it has been my pleasure with which to do business. I needed new net curtains for my whole house, 9 windows. The ordering process online was simple and straightforward and the curtains came individually wrapped and marked with their individual positions, perfect service.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Five stars because: Easy peasy shopping

Five stars because:
Easy to use website, prompt service, excellent customer service. A wide range of products and confidence in the quality of staff expertise as well as the fabrics.
My thanks go to all the staff, from the big cheese to the little babybels.

26 June 2025
Unprompted review
Rated 1 out of 5 stars

3-6 week waiting time!

Great nets high price with like a 3-6 week waiting time which is just ridiculous considering what they charge. For what they charge I expect a delivery within 7 days. You even have to pay extra for delivery too.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

My order was mailed to the wrong address as I had forgotten to change the address on my account when I moved. When it was returned to Net Curtains Direct they contacted me and kindly resent my order to my new address without further charge.
The curtains fit my caravan windows fine and are good value.

20 May 2025
Rated 5 out of 5 stars

I've been looking for new net curtains…

I've been looking for new net curtains for some while I live in a very very small town with no curtain shop at all so I was a little bit wary about ordering on line.
This company popped up on my Facebook feed and I done a little bit of research and decided to order.
The ordering process could not have been simpler if it tried very very easy to put the measurements in choose the gather press the button you can even label your curtains for which window and they come with a sticker attach so no sorting out trying to find which is Which.
The quality for the price is absolutely excellent and every single net curtain ordered fitted perfectly no adjustments needed at all and the Order order was received in a matter of days ,tracking provided all the way, from my personal experience I would highly recommend this company and would not hesitate to use them again first class service all the way thank you

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Fast replacement

I received a replacement curtain within days of telling Netcurtains Direct that one of my curtains wasn't quite right. Thank you! Brilliant service.

4 June 2025
Unprompted review
Rated 5 out of 5 stars

Buy the best, so buy from Net Curtains direct

Just received my net curtains direct order. I have ordered from them before, quite a few years ago. Have always been extremely happy with them. So I needed a small net curtains direct order made to my size, which is perfect.
I would willing recommend them, fantastic quality, good price and quick delivery.

17 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Not bought from Net Curtains Direct before but will definitely do so again. Good website that was easy to use and worked out meterage automatically,eg 2 X width, 1.5 X width etc.
Delighted with nets when they arrived at a great price too.
Very happy

2 May 2025
Unprompted review
Rated 5 out of 5 stars

Dear All

Dear All, thank you so much for your wonderful Net curtains. We are so pleased with the quality of service, the materials are brilliant the sizing spot on and to top all they arrived earlier than expected.
Keep up the good work
Kind regards Philip and Tina (Somerset)

26 April 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful nets have arrived on time

Beautiful nets have arrived on time. As described on the website, well packaged and presented. I found the website really helpful in terms of images showing 2x width, 3x width etc. Loads of choice. Wouldn’t hesitate to recommend or use again

14 April 2025
Unprompted review

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