Just taken delivery of a second Neptune console table with alfi and Josh as our delivery guys. They were brilliant and nothing too much trouble. I’ve got quite a Neptune collection with two sofas, two... See more
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The Bath store is terrific. The staff have been wonderful. Helpful, friendly and knowledgable, in particular Catherine and Hayley. We called in to get a flavour of their dining tables & chairs. The t... See more
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I attended an abstract landscape painting workshop hosted at Neptune Bath. I thoroughly enjoyed the whole event - Laura Richards the artist was so friendly, she put everyone at ease and was so encoura... See more
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Had a great visit to the Neptune store in Bath today & fabulous service from Catherine, Izzy & Alys. They were super welcoming & knowledgeable, pointing out amazing design features we had missed. Th... See more
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Company details
- Furniture Store
- Furniture Accessories
- Garden Furniture Shop
- Interior Designer
- Kitchen Supply Store
- Living Room Furniture Store
About Neptune - Bath
Written by the company
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Contact info
One Tram Yard, Walcot Street, BA1 5BD, Bath, Somerset, United Kingdom
- 01225 465301
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Great store
Lovely store. The best Neptune one I have visited. Jaq’s cafe is great. A real asset to the shop. All makes for a good experience. Always a pleasure to visit.

Reply from Neptune - Bath
Great service and product
Great service and product, expensive but worth every penny and the delivery men were so lovely. Really efficient and quick delivery to.

Reply from Neptune - Bath
Beautiful products
Beautiful products. Excellent service. If I could afford to redo the whole house they would be my first choice.

Reply from Neptune - Bath
Cocktail making & shopping
We had such an amazing evening with our fabulous hosts, Annabel and Maisie and Neil teaching us to make 3 delicious cocktails. Neptune is a beautiful store and the shopping afterwards was fun - I am really pleased with my new glasses. I am looking forward to the next event!

Reply from Neptune - Bath
Lovely evening making cocktails
My friend and I had a lovely evening at the cocktail masterclass. We had a glass of fizz on arrival from the great hosts Annabel and Maisie. Neil made the tutorials fun and added to the buzzing atmosphere. We really enjoyed the event!

Reply from Neptune - Bath
Cocktails, candlelight and chat
Such a treat to go to the cocktail making masterclass at my local Neptune. From the moment I walked in, hosts Maisie and Annabel were warm and welcoming. In the lovely atmosphere of one of the store’s stunning kitchen spaces, Neil taught us how to make three delicious cocktails (definitely adding the strawberry daiquiri to my limited repertoire). With a little late night shopping too, against which our cocktail class tickets were redeemable, it was a brilliant value and fun evening.

Reply from Neptune - Bath
Gorgeous venue and store
Gorgeous venue and store!
The cocktails masterclass was a brilliant evening. Annabel and Maise were really lovely as hosts and created an absolutely amazing ambiance. I really enjoyed it! Shopping and cocktails is a great combination. Can't wait for the next one.

Reply from Neptune - Bath
Lovely evening landscape painting
My daughter and I had a wonderful evening at Neptune Bath learning how to paint abstract landscapes. Laura was was a brilliantly talented host who made the evening so enjoyable and relaxed, it was throughly enjoyable and as always it was lovely to spend an evening in the gorgeous interiors of Neptune.

Reply from Neptune - Bath
Participated in the Abstract Landscape…
Participated in the Abstract Landscape painting workshop with Laura, who is a teacher who supports her students to go beyond what they thought was possible! Brilliant, inspiring and experimental.
The Neptune staff were so helpful too -would highly recommend it to get the experience of something special.

Reply from Neptune - Bath
The Bath store is beautiful
The Bath store is beautiful, and the team is lovely. We were assisted by Beth. She was extremely professional and kind with us, from ordering to delivery, she was there, patient and always willing to help.

Reply from Neptune - Bath
What a beautiful showroom in Bath
What a beautiful showroom in Bath. Popped in on Tuesday to choose some fabric samples for a new sofa and paint swatches for our new living room. We were assisted by Maisie who was so knowledgable and answered all of our questions. Will definitely be back to place my order soon

Reply from Neptune - Bath
Faulty bespoke dresser
Bespoke dresser (v expensive) delivered twice in faulty condition. We were left without a dresser (having disposed of our old one) for two times one week + so all contents on kitchen table.. Would have expected a replacement instead of repairs. Customer Service a disaster. See my correspondence. No real apology and nothing at all from store from whom it was ordered.

Reply from Neptune - Bath
Abstract landscape painting event
I attended an abstract landscape painting workshop hosted at Neptune Bath. I thoroughly enjoyed the whole event - Laura Richards the artist was so friendly, she put everyone at ease and was so encouraging. I love the Neptune store, the setting was great and felt like we were in someone’s home. The Neptune hosts were lovely and very welcoming. I will definitely be looking out for other events being hosted here!

Reply from Neptune - Bath
The customer service that I was given…
The customer service that I was given from start to delivery of my furniture was first class. Very helpful lady showing me suitable items in the Bath shop. Quick and efficient delivery information and follow up. Big shout out to the delivery men. They were lovely and took their shoes off before walking on the carpet, they gave me clear information on how to clean my oak and couldn’t do enough to help, they even put the console table in its new place for me and took all of the packaging away. Loving everything Neptune 😀

Reply from Neptune - Bath
What a fantastic evening
What a fantastic evening. We got to learn and try delicious English wines in a lovely room decorated by all things Neptune! Thank you to the team who were amazingly friendly and sent emails ahead of time and I was able to let them know I'd be a little late.

Reply from Neptune - Bath
Mood board class
Mood board class at Neptune in Bath yesterday, it was amazing, I highly recommend if they run more. Everything is at your finger tips including support and guidance with great recommendations.

Reply from Neptune - Bath
The team at Neptune Bath are super!
Annabel and Clare at Neptune Bath are a total joy! Went to a moodboard workshop today for £10 to get inspiration for our guest room that we’re decorating and it was a wonderful morning that generated some great ideas. I can highly recommend neptune bath for this type of event, or for their design services which we’ve used throughout our home (only £150 per room, redeemable off anything you buy!). The designers are just fantastic and no ask is too much. Huge thanks for a lovely event, Amy x

Reply from Neptune - Bath
Attended a mood board workshop this…
Attended a mood board workshop this morning in the Bath store.
Absolutely loved the workshop this morning! Thank you so much. Learnt a lot and it was a really fun relaxed morning. Doing in the store was also great food for thought so a win all round.

Reply from Neptune - Bath
Excellent Service - Amber Greenman
I would like to thank Amber for her professionalism and excellent customer service fshe provided with Home Design.
Bath is an excellent Neptune Store to visit visit and Amber provides a great experience.
Thank you.
Karen Wedmore

Reply from Neptune - Bath
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