Hello Neo Financial, I understand you recently received a notification from Interac regarding my recent e-Transfer attempt(s). On your end, I am reply as soon as possible with the fo... See more
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Neo is a leading financial technology company that’s building a more rewarding financial experience — empowering more Canadians to take control of their future. We’re reimagining spending, savings, investments, and mortgages with intuitive, accessible financial tools that help customers get more value out of every dollar they earn, save, and spend. Recognized as Canada’s #1 Startup by LinkedIn for two years in a row, we work with local retailers, large enterprises, and financial institutions to transform the future of financial services.
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Canada
- www.neofinancial.com
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Replied to 94% of negative reviews
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I like your modo youre essentially ING…
I like your modo youre essentially ING direct 2.0 lol but thats not a bad thing .. the main concerns i have is the card works 40% of the time on tap .. i always have to pull out my MBNA to complete my transactions .. im sure if you check my historical log you will notice the card being charged amny times without success
Savior from the big banks
I was really frustrated with big Canadian banks, that are extremely outdated. I am happy I found Neo.
What I like the most is clear transparency on fees, intuitive design and competitive offers, and new features that are better tailored to me.
The app offers the best uptime of service with no disruptions in over 2 years that I use it
Look I’m not going to sit here and…
Look I’m not going to sit here and write about how the Neo reviews you see are false, but they don’t paint the entire story I’ll tell you that. Yes sometimes things don’t work out well for SOME people, but reaching out to support and in the correct way, will 99.99% of the time fix your problem. Honestly the way I see it, Neo makes banking feel good again. Had a bad experience? Give a fresh try with open eyes, yes stay alert if you want but if anything is not working, reach to support, I promise you they will do their best to help out, there’s also the discourse groupe filled with insightful information. 1Y+ and going strong, keep it up Neo :)

Reply from neofinancial.com
I’ve banked with Neo for a little over…
I’ve banked with Neo for a little over a year now and I was sold after the first month! They have a cashback option that I love and their customer service is amazing! I’ve never been on hold longer than 5 mins. In saying that I’ve only had to call twice and that was for something on my end! Neo is amazing!
Company is deeply focused on improving user experience.
Great experience so far as a customer, has a lot of great features that made me choose to use them and they are still focused on improving what makes me excited for the future.
Have been using Neo for a few years now…
Have been using Neo for a few years now and is my go to bank of choice. Always super fast and reliable!
Really helpful for getting loan and for…
Really helpful for getting loan and for building credit. The cashback feature also helps me to payback my credit. I have been able to cover many of my daily to occasional expenses whether it is grocery or my tuition fees. I would recommend others Neo credit for their convenience.
Payment
Deposits,transfers and payments are made easy. Card is accepted everywhere. You are using your own money and I love that. Cash back programme is excellent. Great customer service and staff are helpful during inquiries. Very happy with my card.
Neo has been so good
Neo has been so good.
The only online bank which has a lot of amazing features.
Good interest rate and many more
I will recommend this bank to everyone.
I love how easy it is banking with NEO.
I love how easy it is banking with NEO.
Easy and fast
The effortless sign up virtually blew…
The effortless sign up virtually blew me away. The cards coming in the mail quickly and being able to somewhat track the time expected was a bonus. You absolutely killed here there !
Neo Financial has helped me establish…
Neo Financial has helped me establish my credit again after a bad run in life. They offer services that can help you too! A worthwhile investment in time and money. Check them out!
The finalcial service are appropriate…
The finalcial service are appropriate for someone who just begin tu use financial service, i just think should be clear if are any cash withdrawal free (no pay commissions) there will be nice if are any, and also imform if are any strategy alliance with stores, companies where can bring more benefits to the customers
Instant payments to cc
Instant payments to cc, best overall service. No complaints.
Easy to use and things are very clear…
Easy to use and things are very clear to look for
Neo makes it EASY
Easy company to sign up with, lots of financial products for all sorts of people and wherever they are in their lives
Good card, need more cashback partners
This card is really good although I hope they have better cashback on more products.
The ease to make pay credit card bill
The ease to pay credit card bill, it is very easy compared to other cards. And as soon as you pay, it is ready to use.
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