Needthatsmile  Reviews 

434
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 250 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and natural look of the clip-in veneers, noting that these products significantly boost personal confidence and make smiling enjoyable again. Consumers also mention that the customer support team is extremely helpful, providing quick responses and constant guidance throughout the entire journey. Some reviewers were not happy with the impression kits, explaining that taking accurate moulds can be quite difficult, time-consuming, and frustrating. A few other people also felt that customer service communication can be limited, as reaching a real person by phone is sometimes challenging when issues arise.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the excellent fit and natural... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the veneers are comfortable, look... See more

User experience

Users describe positive interactions with user_experience, highlighting an amazing and straightforward... See more

Customer service

Reviewers highlight positive aspects of customer service, describing it as fantastic and helpful throughout... See more

Service

Customers had positive experiences with service, describing it as fast, reliable, and professional from start... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely can not fault my teeth in any way! They’re so comfortable to wear, really easy to put in and get used to aswell. I’ve had so many compliments and even people thinking they’re real veneers... See more

Rated 5 out of 5 stars

Ive hated my teeth since a child due to having a medical conditions as a baby the medication affected my big teeth when they came through and all the enamel came away. I've never smiled on photos and... See more

Rated 5 out of 5 stars

My mum found these on tiktok and I had to try them because it’s not a flex wearing a denture at 25 years old. I don’t need my dentist anymore as I’ve got these clippings and they are so much more comf... See more

Rated 5 out of 5 stars

I love dealing with need that smile. Adam is so helpful and supportive throughout the journey and you can message them about any concerns or questions you have and you get a reply instantly! Shipping... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

434 reviews

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No recent history of asking for reviews

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4.8

All reviews

(434)

245 reviews in the last 12 months

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Rated 5 out of 5 stars

Honestly blown away

Honestly blown away! I’ve used a different smile company in the past and I didn’t have a great experience. My first impressions were rejected but the team were super helpful from start to finish, my second kit cost next to nothing! The team kept me updated, they even reviewed pictures of my second impressions before I sent them back. They’ve kept in touch at every point and have been amazing! My veneers arrived and they’re were a little loose, I sent them back for alterations and between sending them back and getting them back it was less than 72 hours with noticeable alterations! They’re amazing, I’m so happy…and no, I’m not partnered with them, I’m not an influencer just an honest reviewer! 😍 love them, thank you so much! I went for the straight and fake look in the BL3 natural whitened shade. Thank you for giving me my confidence back guys!

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

I have always seen my regular teeth as an obstical, and I know if I’ve ever smiled properly since my wedding in 2012, I’ve got used to not smiling for anything or anyone.
I honestly wished I had known about “Need That Smile” before now. These teeth are a new beginning for me, and everyone has noticed how good they are, I hadn’t told anyone I was having the teeth sent, and my teeth weren’t too bad from my dentist but they didn’t fit properly and they were so uncomfortable, I just couldn’t wear them. “Need That Smile” have given me the chance to smile again, I love them, I just need to practice smiling again.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service and product

Ordered my clip in veneers and had the impression kit delivered the next day, sent them back unfortunately it took 3 attempts for my uppers but bottom accepted straight away.
Received my veneers today ahead of the estimated delivery date by a whole week and the fit perfectly, I made a slight adjustment on the upper set but nothing massive and was so easy to do! Love my new smile! Thank you need that smile!! Absolutely fantastic service

13 March 2026
Unprompted review
Rated 5 out of 5 stars

I bought these ready for my wedding as…

I bought these ready for my wedding as my real teeth cant be saved in time..and wow they was so quick so easy to get sorted..easy to mould good instructions and came back within like a week..super chuffed with them and would definitely recommend I went for straight and fake bright white and they look incredible..thankyou so much need that smile

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely delighted with this company…

Absolutely delighted with this company honestly couldn't afford to fix my teeth at a dentist and this has just been a game changer!! Absolutely no fault I'm so happy with the turn out an I can smile again in confidence!! Honestly i wouldnt waste time if you really want good teeth an no big expensive trips!! Communication aswell me been in Ireland was brilliant on the ball!! A+++++ 😁😁😁😁😁

10 March 2026
Unprompted review
Rated 5 out of 5 stars

I’ve just ordered my 4th set

I’ve just ordered my 4th set & absolutely could not live without these now, my confidence is amazing smiling and so many people have commented how great they look, ordering is easy and fast, customer service are there immediately to help & guide you through the whole process, nothing is too much bother, amazing caring company

11 March 2026
Unprompted review
Rated 1 out of 5 stars

I am having the worst experience with…

I am having the worst experience with need that smile. Unfortunately I got sucked in to trusting them through a tik tok influencer. Paid £300 for upper and lower super thin veneers.
The first set I received didnt fit at all, yoi could still see the top of my natural teeth. So I paid to send them back for an alteration. They arrived a week later and were even worse than the first set. Fit one side but exposed half my teeth on the other side, one tooth bulging out, the top were sharp and they looked warped and see through. They dont offer refunds so have had to pay to send them back again. Nobody to speak to, customer service on whatsapp is automated and directs to back to website. Ive wasted 300 for veneers that claim to look natural (they don't) and they cant even get the fit right.

10 March 2026
Unprompted review
Needthatsmile  logo

Reply from Needthatsmile

Hi

Sorry to hear that your not happy with your final product we are hear to help and get this resolved asap

Please can you confirm your order number and will get the team to look into this asap we do offer 30 days free unlimited alterations :)

Please email us at sales@needthatsmile.co.uk

Thanks

Nts

Rated 5 out of 5 stars

Was very very skeptical about ordering…

Was very very skeptical about ordering these as I thought they would end up looking absolutely ridiculous but I was wrong! They are absolutely amazing!! I ordered super thins natural white straight and fake. Very highly recommend!

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Veneers That Have Given Me My Confidence Back

Need That Smile have provided an invaluable service to me. The veneers that they produced for me fit amazing, are very comfortable to wear & look fantastic! All for a very reasonable cost and I wouldn’t be without them now.
Thank you very much for giving me my confidence back. Highly recommended.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Finally have the confidence to smile in photos

Ive hated my teeth since a child due to having a medical conditions as a baby the medication affected my big teeth when they came through and all the enamel came away. I've never smiled on photos and have always been so conscious of my teeth. I ordered the top and bottom set off need that smile and it couldn't of been easier to do, they got back to me so fast if I had any questions and honestly I absolutely love them! I have so much more confidence now and love smiling for photos!

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing from start to…

Absolutely amazing from start to finish, fantastic customer service, really straightforward to get done, they gave loads of information and help on how to do your impressions. I am over the moon with mine and I would definitely recommend this company for anybody is wanting clipping veneers, by far THE BEST!! 5*****

5 March 2026
Unprompted review
Rated 5 out of 5 stars

YOU need that smile!

Top tier service from NTS. I have made several purchases for myself, my mother and my partner. The Ultra Thin are of amazing quality. The communication, support, dispatch time, and clear instructions are much appreciated. Don't look anywhere else for top tier teeth!

It has changed my confidence and approach to so much in life. Plus I haven't had to spend £4000 to Turkey!.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

I am so happy

I am so happy! I’ve been staring in the mirror 24/7 because these teeth have genuinely changed my life. After struggling with my smile since I was a child and never being able to afford dental work, I finally feel like myself. thank you, Need That Smile - I can’t stop crying happy tears! 😭✨

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend clip ins

Very happy with my new teeth. Easy to do impressions and return, quick delivery, and after using the free alterations service (as top were slightly to big) i have completed set. Colour match was great very close to my natural teeth shade. I would definitely recommend to anyone who cant have dental implants like myself, due to having crumbling bones in my jaw bones. Great value for money.

27 February 2026
Unprompted review

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