Needthatsmile  Reviews 

435
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 250 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and natural look of the clip-in veneers, noting that these products significantly boost personal confidence and make smiling enjoyable again. Consumers also mention that the customer support team is extremely helpful, providing quick responses and constant guidance throughout the entire journey. Some reviewers were not happy with the impression kits, explaining that taking accurate moulds can be quite difficult, time-consuming, and frustrating. A few other people also felt that customer service communication can be limited, as reaching a real person by phone is sometimes challenging when issues arise.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the excellent fit and natural... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the veneers are comfortable, look... See more

User experience

Users describe positive interactions with user_experience, highlighting an amazing and straightforward... See more

Customer service

Reviewers highlight positive aspects of customer service, describing it as fantastic and helpful throughout... See more

Service

Customers had positive experiences with service, describing it as fast, reliable, and professional from start... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely can not fault my teeth in any way! They’re so comfortable to wear, really easy to put in and get used to aswell. I’ve had so many compliments and even people thinking they’re real veneers... See more

Rated 5 out of 5 stars

Ive hated my teeth since a child due to having a medical conditions as a baby the medication affected my big teeth when they came through and all the enamel came away. I've never smiled on photos and... See more

Rated 5 out of 5 stars

My mum found these on tiktok and I had to try them because it’s not a flex wearing a denture at 25 years old. I don’t need my dentist anymore as I’ve got these clippings and they are so much more comf... See more

Rated 5 out of 5 stars

I love dealing with need that smile. Adam is so helpful and supportive throughout the journey and you can message them about any concerns or questions you have and you get a reply instantly! Shipping... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

435 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(435)

246 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

i have had 4 lots of veneers of need…

i have had 4 lots of veneers of need that smile and they are amazing definitely gave me my smile back i would highly recommend anyone who don’t smile anymore because of they teeth to get these veneers of need that smile best thing i have ever done thanks for giving me my smile back

4 May 2026
Unprompted review
Rated 1 out of 5 stars

A complete joke

A complete joke! They don’t explain to you that doing the impressions kit isn’t as straightforward as they make out and if you mess it up they keep selling you impression kits until you get it right. I cancelled and they said it’s was a fee of £50 but they took closer to £60 without informing me. Also, the customer service is really poor, the telephone number on website doesn’t work and the online chat is really limited. Avoid!

1 May 2026
Unprompted review
Needthatsmile  logo

Reply from Needthatsmile

Hi

We don’t have a customer called That Real can you confirm your order number with us please so we can get the team to look into your account

Thanks needthatsmile

Rated 5 out of 5 stars

I absolutely love my clip ins

I absolutely love my clip ins! Im on my 3rd pair, I lost a pair & cracked a pair in my hand🤦🏾‍♀️ if you've good teeth why go to Turkey when u can have these bad boys! You wouldn't even know they where in! Iv recommend loads of friends & afew have bought i highly recommend 🩷🩵

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Honestly recommend got mine earlier…

Honestly recommend got mine earlier than was expected they clipped in perfect no adjustments I was struggling at first with the mold and dave talked me through it customer service was 100 % I sent him pictures and the team approved it sent it off and Honestly I love them and dave helped me out big time .I definitely would recommend because I went with instasmile and they looked ridiculous like Halloween teeth Honestly 100 percent recommend and the service is 10 10

1 May 2026
Unprompted review
Rated 5 out of 5 stars

I did not know what to expect then….: 🤩

I did not know what to expect when ordering I was so nervous but I will be honest I absolutely love them ! Every stage I was kept informed and given timescales which they completed in early. They are a Perfect fit and I have an amazing smile. The aftercare info all straight forward so I am extremely happy !! Thanks 🤩

30 April 2026
Unprompted review
Rated 4 out of 5 stars

Oh my God woo hoo I got my veneers in…

Oh my God woo hoo I got my veneers in time for my birthday party. This event has been planned for about six months and it did take me awhile. I’m not going to lie to get my impressions right but I got there and ended up getting my teeth in time for my birthday and I am sooooooohappy 😍🙌🥰😭😊

16 April 2026
Unprompted review
Rated 3 out of 5 stars

Not for everyone.

Customer service is spot and the delivery is quick but when it comes to the clip ins I really didn't like them I ordered upper and lower in both normal and ultra thin not really much difference in my opinion and they look too plasticky I just couldn't get the courage to wear them out in public as I found them very hard to talk in so I did end up throwing them in the bin so I did waste a lot of money.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

My experience was amazing

My experience was amazing, my impression kit turned up quickly, the instructions to use the molds were easy to follow and really helpful considering it was my first time doing them. I sent the impressions back and a week later my brand new smile arrived, at first it was strange wearing them took me a week to get used to them.... its now been several months and Iit feels weird not wearing them! Highly recommend NEEDTHATSMILE!! I shall be ordering another set for sure!!

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Just wow 🤩

I have upper and lower bright white / fake look and these are amazing !! Customer service is unreal too thanks guys😍

26 April 2026
Unprompted review
Rated 5 out of 5 stars

The time it took was really quick i…

The time it took was really quick i wasn't expecting my veneers back for 2 weeks and it took all of 1 week. Im so impressed with them. I have never looked back, also my partner has just ordered some. I ordered the super thins.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

I got these on Clearpay and I got the…

I got these on Clearpay and I got the standard ones, but since I’ve had them and I really want to try the superthin I don’t have gaps anymore, and you cant see my black teeth. I thought maybe the black tooth would shine through the veneers but they actually dont .

26 February 2026
Unprompted review
Rated 5 out of 5 stars

A lot of you will think that this is a…

A lot of you will think that this is a fake review. I can promise you that it is not! This company has literally changed my life!!! I don’t even know if they realise it. I can’t stop raving about it. Turkey teeth, implants, no thank you. Abrasive dental surgery, no thank you, expensive dental costs, no thank you. NEED THAT SMILE are like magic! I highly, highly recommend this company!!!

11 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look