NDA Toys Reviews 

886
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 280 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, noting that orders arrive quickly and reliably right to their doors. People warmly mention the exceptional product quality and wide selection available for various events and retail businesses. Buyers also deeply appreciate the professional service, smooth website navigation, and helpful assistance provided by the support team. Some reviewers were not happy with stock availability, mentioning that popular items can run out quickly. A few people also noted occasional concerns regarding extra delivery costs, missing tracking details, or item packaging conditions.

What people talk about most

Delivery service

Customers report overwhelmingly positive experiences with the delivery service, frequently highlighting super... See more

Product

People report positive experiences with product, highlighting a fantastic range of items at reasonable... See more

Service

Clients share positive opinions on service, highlighting efficient experiences and fast shipping. Consumers... See more

Order

Reviewers highlight positive aspects of order, noting that the website is easy to use and placing items in... See more

Quality

Users describe satisfaction with product quality, highlighting excellent items, great value, and fantastic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If Carlsburg did trade retailers ! NDA Toys have got everything spot on and other companies should take heed, this is how to run a business. From setting up the account, placing the order and receiv... See more

Company replied

Rated 5 out of 5 stars

I purchased a number of small sensory toys from NDA for a children's party recently. Their website was easy to use and placing the order was simple. The toys arrived within a couple of days well packa... See more

Company replied

Rated 5 out of 5 stars

Have been using NDA toys for a couple of months now and the service is fantastic. As a small business just starting out certainly no complaints. The variety of stock to suit my business and the ra... See more

Company replied

Rated 5 out of 5 stars

Great company to deal with always polite and professional, delivering all my toys on time. Been served by NDA Toys now for many years. Can't say a bad word about them. Thank you for who you are ho... See more

Company replied


Company details

  1. Toy and Game Manufacturer
  2. Toy Manufacturer

About NDA Toys

Written by the company

NDA Toys: Your Go-To for Fun and Innovative Toys

At NDA Toys, located in the heart of Runcorn, Cheshire, we're not just a toy wholesale and distribution company - we're innovators in play. For over 15 years, we've been bringing joy to retailers and online sellers alike with our extensive selection of both branded and unbranded toys.

Why Choose Us?

  • Vast Selection: Discover everything from the latest trends to timeless classics in our diverse catalogue.
  • Speedy Delivery: Our commitment to prompt service means you get your products fast – typically, the next working day and within a maximum of 3 working days across the UK and as quick as 3 working days in Europe.
  • Global Reach: Based outside Europe? No problem! Register with us and arrange your own shipping for a seamless purchase experience.
  • Savings on Shipping: Enjoy free UK delivery on orders over £150 (ex VAT). For orders under £150, our rates are competitive and transparent.

We're Here for You

Have questions or need assistance? Our friendly team is just a call or email away, ready to ensure your experience with us is as delightful as the toys we offer.

Explore our world of toys today at www.nda-toys.com – where play meets innovation!


Contact info

4.9

Excellent

TrustScore 5 out of 5

886 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(886)

269 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Clear website with well structured and…

Clear website with well structured and easy to understand information. Large stock with a wide selection of products. Delivery was very fast. Very satisfied, thank you.

27 January 2026
NDA Toys logo

Reply from NDA Toys

Hello Wesley
Thank you so much for taking the time to share your experience!
We’re thrilled to hear that you found our website clear and easy to use. We’ve put a lot of thought into making sure the information is well structured and accessible, so your feedback really means a lot. It's also fantastic to know that our product range and stock levels met your needs, and that your delivery arrived promptly.
Your satisfaction is exactly what we aim for, and we’re truly grateful for your support. We look forward to serving you again soon!

Warm regards,
The NDA Toys Team

Rated 5 out of 5 stars

Excellent communication

Excellent communication, speedy delivery and items well packaged!

27 January 2026
NDA Toys logo

Reply from NDA Toys

Hello D F
Thank you for your lovely feedback!
We’re so pleased to hear that you were happy with our communication, delivery speed, and packaging. We always aim to process and dispatch orders quickly and securely so they reach you in excellent condition, and it's great to know that this has made a positive impression.
Thank you again for choosing NDA Toys. We really appreciate your support and look forward to serving you again soon!

Warm regards,
The NDA Toys Team

Rated 4 out of 5 stars

Prompt delivery

Prompt delivery

21 January 2026
NDA Toys logo

Reply from NDA Toys

Hello Cornish Interior Design Solutions Nicky
Thank you for taking the time to leave us a review. We're really pleased to hear you were happy with the prompt delivery of your order!
At NDA Toys, we work hard to ensure that every part of the customer experience, from placing your order through to receiving it, is as smooth and efficient as possible. It’s always great to hear that our logistics team is hitting the mark.
As we’re always striving for a full five-star experience, we’d really value any additional feedback you may have on how we can improve next time. Whether it’s product range, website experience, packaging, or something else, your insights would be incredibly helpful.
Thank you again for your custom and support and we hope to welcome you back again soon!

Warm regards,
The NDA Toys Team

Rated 5 out of 5 stars
NDA Toys logo

Reply from NDA Toys

Hi Daniel Davies
Thank you so much for your positive feedback!
We’re really pleased to hear that your order arrived quickly and that you found the packaging to be up to standard. We know how important it is for goods to arrive in great condition and on time, especially when running a business. We put a lot of care into ensuring our delivery service is both efficient and reliable, so it’s great to know this has been your experience.
We truly appreciate your custom and look forward to supporting you again in the future!

Warm regards,
The NDA Toys Team

Rated 5 out of 5 stars

Great company to deal with.

Have been using NDA toys for a couple of months now and the service is fantastic. As a small business just starting out certainly no complaints.

The variety of stock to suit my business and the rapid delivery is a bonus! Would definitely recommend.

26 January 2026
NDA Toys logo

Reply from NDA Toys

Hello Graham McGowan
Thank you so much for your lovely feedback and for taking the time to share your experience!
We’re absolutely delighted to hear that you’ve had such a positive experience with NDA Toys over the past few months. Supporting small and growing businesses is at the heart of what we do, so it's fantastic to know that our service, stock variety, and speedy delivery are proving to be such a good fit for your needs.
Your recommendation means a great deal to us. We truly appreciate your trust and continued support and look forward to being part of your business journey as you grow.
If there’s ever anything we can assist with, or if you have any suggestions, please don’t hesitate to get in touch as we’re always happy to help.

Thanks again for choosing NDA Toys!
Warm regards,
The NDA Toys Team

Rated 1 out of 5 stars

Very disappointing supplier

Very disappointing supplier. Every time I receive a notification that an item is back in stock, I check immediately, but the item is already unavailable because it is “in another person’s basket or out of stock.
This happens every single time.This is extremely frustrating and a complete waste of customers’ time. Worst stock management policy I have ever seen in online shopping.

27 January 2026
Unprompted review
NDA Toys logo

Reply from NDA Toys

Hi AR,
Thank you for your feedback. We understand how frustrating this experience can be. This is not an issue with our stock system, but rather the result of exceptionally high demand for certain products, which often sell out almost immediately on a first-come, first-served basis once they come back into stock.

We are currently working on introducing a pre-order system later this year, which we hope will give customers better visibility and control when demand is particularly high.

Rated 5 out of 5 stars

Reliable, very quick delivery

Quick dispatch, very reliable

15 January 2026
NDA Toys logo

Reply from NDA Toys

Hello James
Thank you so much for your kind words! We're thrilled to hear that you found our service reliable and the delivery speedy. Our team works hard to ensure orders are dispatched promptly and reach our customers as quickly as possible, so it’s always encouraging to know it’s appreciated.
Should you ever need anything in future, whether it's assistance with ordering or information on our product range, we’re always here to help.
Thanks again for taking the time to leave your feedback – it truly means a lot to us!

Warm regards,
The NDA Toys Team

Rated 5 out of 5 stars

Easy purchase

Easy purchase, super quick delivery!

16 January 2026
NDA Toys logo

Reply from NDA Toys

Dear customer,

Thank you for your great feedback!
We’re so pleased to hear your experience was straightforward and that your order arrived quickly. We always aim to make the process as smooth and efficient as possible.
Looking forward to serving you again soon!

Best regards,
Customer Service Team
NDA Toys

Rated 5 out of 5 stars

NDA Toys is a trustworthy supplier…

NDA Toys is a trustworthy supplier known for quality products and timely delivery.

16 January 2026
NDA Toys logo

Reply from NDA Toys

Dear Hamza Tariq,

We are truly delighted to hear that you find NDA Toys to be a trustworthy supplier, and that our commitment to quality products and timely delivery has met your expectations. Our team works hard to ensure that every order is fulfilled efficiently and that our product range remains both reliable and up to the high standards our customers deserve.
It’s always a pleasure to receive feedback like yours, and it encourages us to continue improving and delivering the best possible service. Should you ever need any assistance or have any suggestions on how we could serve you even better in the future, please don’t hesitate to get in touch.
We look forward to serving you again soon!
Warm regards,
Customer Service Team
NDA Toys

Rated 5 out of 5 stars

Excellent service and top quality

Excellent service and top quality

9 January 2026
NDA Toys logo

Reply from NDA Toys

Dear David Haley,

Thank you for your kind words and wonderful feedback.
We’re thrilled to hear that you were pleased with the service and product quality. Providing excellent service and top-quality goods is at the heart of what we do, and it’s incredibly rewarding to know that it made a positive impression.
Your support means a great deal to us, and we look forward to continuing to serve you in the future.

Warmest regards,
Customer Service Team
NDA Toys

Rated 5 out of 5 stars

Good company

Good company. Would order again. Fast delivery. Well packaged.

13 November 2025
NDA Toys logo

Reply from NDA Toys

Dear Lisa Clifford,

Thank you so much for your kind review!
We’re delighted to hear that you were pleased with your order and that everything arrived quickly and well packaged. It's always great to know that our efforts to provide reliable service and efficient delivery are making a difference.
We truly appreciate your support and look forward to serving you again in the future.

Best regards,
Customer Service Team
NDA Toys

Rated 5 out of 5 stars

Quick delivery and great product

Quick delivery and great product

13 January 2026
NDA Toys logo

Reply from NDA Toys

Dear Max,

Thank you for your lovely feedback!
We’re so pleased to hear you were happy with both the speed of delivery and the quality of the product. Providing a smooth and reliable service is something we take great pride in, and it’s always rewarding to know our customers are satisfied.
We look forward to your next visit!

Warm regards,
Customer Service Team
NDA Toys

Rated 5 out of 5 stars

Super fast delivery.

Super fast delivery.
Would love to have an option to preorder stock

5 January 2026
NDA Toys logo

Reply from NDA Toys

Dear S Tesso Vilius,

Thank you for your feedback and for highlighting our fast delivery service — we’re glad to hear your order arrived promptly!
We also appreciate your suggestion regarding preorders. While we understand the convenience this option could provide, unfortunately, we do not currently offer the ability to preorder stock. However, all product due dates are visible on our website once you are signed into your account, and you can use the “Notify Me” feature to receive an email alert as soon as an item comes back into stock.
We’re always looking for ways to enhance our service, and your input is genuinely valued. Thank you once again for your support, and we hope to serve you again soon.

Best regards,
Customer Service Team
NDA Toys

Rated 5 out of 5 stars

Exceptionally great company!

Every order I have put in has been delivered quickly and packaged well! The staff have been amazing if I have ever had to email. I’m slowly growing a small business and NDA Toys have definitely been helping me do this!

2 January 2026
NDA Toys logo

Reply from NDA Toys

Dear Adam Read,

Thank you so much for your kind words and wonderful feedback!
We’re truly delighted to hear that every order has arrived quickly and well-packaged and it’s especially heartening to know that our team has been helpful whenever you’ve needed to get in touch. We take pride in offering both reliable service and responsive support, so your comments mean a great deal to us.
It’s fantastic to hear that we’ve been able to play a small part in helping you grow your business. We love supporting our customers on their journeys, and we’re honoured to be part of yours.
Thank you again for your continued support and we look forward to being here for you as your business continues to grow!

Warmest wishes,
The NDA Toys Team

Rated 5 out of 5 stars

I use NDA Very frequently

I use NDA Very frequently, stock is sent out almost immediately after i order.

The best service I use for my store.

2 January 2026
NDA Toys logo

Reply from NDA Toys

Dear Ethan Reddy,

Thank you so much for your fantastic feedback!
It means a great deal to us that you choose NDA Toys so frequently and trust us to support your store. We’re thrilled to hear that you find our service fast and reliable as getting orders out promptly is always a top priority for us, so it’s great to see that reflected in your experience.
We're proud to be your go-to supplier, and we’ll continue doing our best to provide you with the excellent service you’ve come to expect.
Thanks again for your continued support – we truly appreciate it!

Warm regards,
The NDA Toys Team

Rated 5 out of 5 stars

Absolutely perfect easy all the way the…

Absolutely perfect easy all the way the only thing I could suggest is for tracking information to be added or the order but that's no Biggie thankyou

2 January 2026
NDA Toys logo

Reply from NDA Toys

Dear Daniel Torliefson,

Thank you for your wonderful feedback — we’re so pleased to hear that everything was smooth and easy from start to finish!
We also appreciate your suggestion about tracking information. Currently, tracking details are sent via email once your order is dispatched, so please do check your inbox (and junk folder just in case). That said, we’re always looking for ways to improve, and your comment is a helpful reminder to ensure our communication is as clear and accessible as possible.
Thank you once again for your support and we look forward to serving you again soon.

Warm regards,
Customer Service Team
NDA Toys

Rated 5 out of 5 stars

Fast Dispatch & Delivery

Great customer service, packaged with care and fast delivery.

2 January 2026
NDA Toys logo

Reply from NDA Toys

Dear Limanova Store,

Thank you very much for your kind review!
We’re so pleased to hear that you were happy with our customer service, the care taken in packaging, and the speed of your delivery. It’s always our goal to make every part of the order process smooth and reliable, so it’s wonderful to know we’ve delivered on that promise for you.
Your support is greatly appreciated and we hope to welcome you back again soon!

Best wishes,
The NDA Toys Team

Rated 5 out of 5 stars

Brilliant 👏🏻

Brilliant 👏🏻 i only needed a few things but they were delivered without any fuss exactly when they said they would be. Great condition as usual. Definitely recommend this company, great service and excellent customer service.

6 January 2026
NDA Toys logo

Reply from NDA Toys

Dear Brian Hands,

Thank you so much for your lovely review. We’re absolutely delighted to hear your experience was so positive!
We understand that even when ordering just a few items, every delivery matters so we’re thrilled to know that your order arrived promptly and in perfect condition. Our team works hard behind the scenes to ensure every order is packed with care and delivered without fuss, and it’s always encouraging to see that effort reflected in your feedback.
Your recommendation truly means a lot to us. We’re so pleased you’ve found our service and customer support to be consistently excellent as that’s exactly what we aim for with every order, big or small.
If there’s ever anything more we can help with, please don’t hesitate to get in touch. We look forward to serving you again soon!

Warmest regards,
The NDA Toys Team

Rated 5 out of 5 stars

Great quick delivery

Great quick delivery. Problem with damages sorted within 24 hours

15 December 2025
NDA Toys logo

Reply from NDA Toys

Hello Lynne

Thank you very much for taking the time to leave your feedback.
We are pleased to hear that your order arrived quickly and that the damage issue was resolved within 24 hours. Providing a fast and efficient service is very important to us, so it’s great to know this met your expectations.
Thank you again for your kind comments and for choosing to order with us. We look forward to assisting you again in the future.

Warm regards,
Customer Service Team
NDA Toys

Rated 5 out of 5 stars

Serving facility good

Everything going good

17 December 2025
NDA Toys logo

Reply from NDA Toys

Hi Sabir Uddin
Thank you very much for your positive feedback. We are delighted to hear that you are satisfied with the service provided at our facility and that everything is going well with your experience.
At NDA Toys, we are committed to delivering a reliable and professional service to all our customers, and it is always rewarding to know when our efforts are appreciated. Your comments are truly valued and have been shared with the team.
Should you need any assistance or have any questions about our products or services, please do not hesitate to contact us as we're here to help.

Warm regards,
Customer Service Team
NDA Toys

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