NDA Toys Reviews 

886
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 280 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, noting that orders arrive quickly and reliably right to their doors. People warmly mention the exceptional product quality and wide selection available for various events and retail businesses. Buyers also deeply appreciate the professional service, smooth website navigation, and helpful assistance provided by the support team. Some reviewers were not happy with stock availability, mentioning that popular items can run out quickly. A few people also noted occasional concerns regarding extra delivery costs, missing tracking details, or item packaging conditions.

What people talk about most

Delivery service

Customers report overwhelmingly positive experiences with the delivery service, frequently highlighting super... See more

Product

People report positive experiences with product, highlighting a fantastic range of items at reasonable... See more

Service

Clients share positive opinions on service, highlighting efficient experiences and fast shipping. Consumers... See more

Order

Reviewers highlight positive aspects of order, noting that the website is easy to use and placing items in... See more

Quality

Users describe satisfaction with product quality, highlighting excellent items, great value, and fantastic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If Carlsburg did trade retailers ! NDA Toys have got everything spot on and other companies should take heed, this is how to run a business. From setting up the account, placing the order and receiv... See more

Company replied

Rated 5 out of 5 stars

I purchased a number of small sensory toys from NDA for a children's party recently. Their website was easy to use and placing the order was simple. The toys arrived within a couple of days well packa... See more

Company replied

Rated 5 out of 5 stars

Have been using NDA toys for a couple of months now and the service is fantastic. As a small business just starting out certainly no complaints. The variety of stock to suit my business and the ra... See more

Company replied

Rated 5 out of 5 stars

Great company to deal with always polite and professional, delivering all my toys on time. Been served by NDA Toys now for many years. Can't say a bad word about them. Thank you for who you are ho... See more

Company replied


Company details

  1. Toy and Game Manufacturer
  2. Toy Manufacturer

About NDA Toys

Written by the company

NDA Toys: Your Go-To for Fun and Innovative Toys

At NDA Toys, located in the heart of Runcorn, Cheshire, we're not just a toy wholesale and distribution company - we're innovators in play. For over 15 years, we've been bringing joy to retailers and online sellers alike with our extensive selection of both branded and unbranded toys.

Why Choose Us?

  • Vast Selection: Discover everything from the latest trends to timeless classics in our diverse catalogue.
  • Speedy Delivery: Our commitment to prompt service means you get your products fast – typically, the next working day and within a maximum of 3 working days across the UK and as quick as 3 working days in Europe.
  • Global Reach: Based outside Europe? No problem! Register with us and arrange your own shipping for a seamless purchase experience.
  • Savings on Shipping: Enjoy free UK delivery on orders over £150 (ex VAT). For orders under £150, our rates are competitive and transparent.

We're Here for You

Have questions or need assistance? Our friendly team is just a call or email away, ready to ensure your experience with us is as delightful as the toys we offer.

Explore our world of toys today at www.nda-toys.com – where play meets innovation!


Contact info

4.9

Excellent

TrustScore 5 out of 5

886 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(886)

267 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything is So Good ,Good Custumer…

Everything is So Good ,Good Custumer Service

12 March 2026
NDA Toys logo

Reply from NDA Toys

Hello Amrat Singh roshan
Thank you very much for your kind feedback.
We are really pleased to hear that you are happy with both our products and our customer service. Delivering a positive experience and providing helpful, reliable support are very important to us, so your comments are greatly appreciated.
Your feedback will be shared with our team, as it helps us continue to maintain and improve the level of service we provide .
We look forward to working with you again in the future.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars

Very easy and efficient company to deal…

Very easy and efficient company to deal with.

16 March 2026
NDA Toys logo

Reply from NDA Toys

Hi Paul jones
Thank you very much for taking the time to share your feedback.
We are delighted to hear that you found our service easy and efficient to deal with. Providing a smooth and reliable experience for our customers is something we take great pride in, so it is always encouraging to receive such positive comments.
Your feedback is greatly appreciated and will be shared with our team. It helps us to continue maintaining the high standards we aim to deliver across all aspects of our service .
We look forward to supporting you again in the future.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars

excellent service

16 March 2026
NDA Toys logo

Reply from NDA Toys

Hi Y Rose
Thank you for your kind feedback.
We are delighted to hear that you found our service to be excellent. Providing a high standard of service to all our customers is our top priority, so it is always very rewarding to receive such positive comments.
We truly appreciate your support and look forward to assisting you again in the future.

Kind regards,
NDA Customer Service Team

Rated 5 out of 5 stars
NDA Toys logo

Reply from NDA Toys

Hello Derek Caudle
Thank you very much for your kind feedback.
We are delighted to hear that your order was delivered quickly after purchase. Providing a fast and reliable service is very important to us, so it is great to know we met your expectations.
We also truly appreciate your support and your confidence in our company. It means a great deal to us, and we look forward to serving you again in the future.

Kind regards,
NDA Customer Service Team

Rated 5 out of 5 stars

Great service fast delivery

Great service fast delivery

9 March 2026
NDA Toys logo

Reply from NDA Toys

Hi Adrian Matthews
Thank you for your kind feedback.
We are delighted to hear that you were pleased with both our service and the speed of delivery. Providing a reliable and efficient experience is something we always aim for, so it’s great to know we met your expectations.
Your support is greatly appreciated, and your feedback will be shared with the team.
If there is ever anything we can assist you with, please don’t hesitate to get in touch. We are always happy to help.
Thank you once again, and we look forward to serving you again soon.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars

Fast smooth process as always Thank you…

Fast smooth process as always Thank you A+++++++++++

3 March 2026
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Reply from NDA Toys

Hi David Flett
Thank you so much for your fantastic feedback, it truly means a lot to us.
We are really pleased to hear that you found the process fast and smooth, as we always strive to make ordering with us as efficient and straightforward as possible. Your kind words and A+++++++++++ rating are greatly appreciated and will be shared with the team.
It’s always rewarding to know that our efforts are making a positive difference to our customers’ experience, and your feedback encourages us to continue delivering the high level of service you expect.
If there is ever anything we can assist you with in the future, please do not hesitate to get in touch, we are always happy to help.
Thank you once again for your continued support, and we look forward to serving you again soon.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars

Easy to order and fast delivery

Easy to order and fast delivery

11 March 2026
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Reply from NDA Toys

Hi Shaun Riggs
Thank you for your feedback.
We’re very pleased to hear that you found the ordering process easy and that your delivery arrived quickly. Our website is designed to make placing orders as simple and straightforward as possible, and our team works hard to ensure that orders are processed and dispatched promptly so customers receive their products without delay.
We really appreciate you taking the time to share your experience and we look forward to supplying you again in the future. If you ever need any assistance with orders, products, or delivery information, please don’t hesitate to get in touch.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars

The item was out of stock the first…

The item was out of stock the first time i tried to buy, they sent me a update as soon as it was back in stock and the item came the very next day. I only ordered it the afternoon before I was very impressed. Will definitely be purchasing again from NDA.

11 March 2026
NDA Toys logo

Reply from NDA Toys

Hello Terri Harrison
Thank you very much for your wonderful feedback.
We’re really pleased to hear that you had such a positive experience with your order. Our stock notification feature is designed to help customers quickly find out when products return to stock, so it’s great to know that the update helped you secure the item you were waiting for.
We’re also delighted that your order arrived the very next day after placing it. Our team works hard to dispatch orders as quickly as possible so that customers receive their products without unnecessary delays.
Thank you again for taking the time to share your experience. We truly appreciate your support and look forward to supplying you again in the future.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars

10/10 Experience

First time ordering, was a little nervous but absolutely no need to be. Amazing company great quality products at a friendly price. Even arrived next day. One item damaged but understandable in transit not a big deal. Perfect all round, thanks !

13 March 2026
Unprompted review
NDA Toys logo

Reply from NDA Toys

Hello
Thank you very much for your fantastic feedback and for choosing to place your first order with us.
We completely understand that ordering from a new supplier for the first time can feel a little uncertain, so we’re really pleased to hear that your experience with us was a positive one and that your order arrived the next day. Our team works hard to dispatch orders as quickly as possible and ensure that products are packed carefully so they arrive in great condition.
We’re sorry to hear that one item arrived damaged in transit, but we appreciate your understanding that this can occasionally happen during the delivery process.
Thank you again for taking the time to share your experience and for the 10/10 review. We truly appreciate your support and look forward to supplying you again in the future. If you ever need any assistance with orders or products, please don’t hesitate to contact us.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars

First time order

First time ordering so was a little nervous
But no need at all!!

Super fast at posting the products out
All fantastic condition

Thankyou !

9 March 2026
NDA Toys logo

Reply from NDA Toys

Hello Hannah sleight
Thank you very much for your feedback and for choosing to place your first order with us.
We completely understand that ordering from a new supplier for the first time can sometimes feel a little uncertain, so we’re really pleased to hear that your experience with us helped put your mind at ease. It’s great to know that your order was dispatched quickly and that the products arrived in fantastic condition.
Our team works hard to ensure orders are processed promptly and packed carefully so they reach our customers as expected, so your comments are very much appreciated.
Thank you again for taking the time to share your experience. We look forward to supplying you again in the future and please don’t hesitate to get in touch if you ever need any assistance.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars

great service

Received on time

9 March 2026
NDA Toys logo

Reply from NDA Toys

Hi Babaji
Thank you for your kind feedback.
We’re very pleased to hear that you were happy with the service and that your order arrived on time. Our team works hard to process and dispatch orders as quickly as possible so that deliveries reach our customers within the expected timeframe, and it’s always great to hear when this has been your experience.
We really appreciate you taking the time to share your feedback and we look forward to supplying you again in the future. If you ever require any assistance with products, orders, or delivery information, please feel free to contact us.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars

Excellent service prompt delivery and…

Excellent service prompt delivery and excellent products

6 March 2026
NDA Toys logo

Reply from NDA Toys

Hello John Seale
Thank you for taking the time to leave such a positive review.
We’re delighted to hear that you were pleased with our service, the prompt delivery, and the products you received. Our team works hard to ensure orders are processed quickly and that we provide the best possible service to our customers, so it’s great to know your experience reflected this.
We truly appreciate your support and look forward to supplying you again in the future.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars

Good experience

Good experience

5 March 2026
NDA Toys logo

Reply from NDA Toys

Hello ZUMRIK ISHAQ
Thank you for your review.
We’re pleased to hear that you had a good experience with us. Our team works hard to ensure that ordering, dispatch, and delivery run as smoothly as possible, so it’s great to know that your experience reflected that.
We appreciate your support and hope to supply you again soon.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars

First time customer

First time using this company ,website was easy to use prices were great and delivery was super fast will definitely be ordering again

4 March 2026
NDA Toys logo

Reply from NDA Toys

Hi Laura
Thank you for taking the time to share your feedback following your first order with us.
We’re delighted to hear that your first experience with NDA Toys was a positive one. It’s great to know that you found our website easy to use and that the ordering process was straightforward. We aim to make the process of browsing our products, checking live stock availability, and placing orders as simple and efficient as possible so that our customers can quickly find what they need and complete their purchase without any hassle.
We’re also very pleased to hear that you were happy with our pricing and the speed of delivery. Our team works hard to ensure orders are processed promptly and dispatched as quickly as possible so that customers receive their stock without unnecessary delays. Reliable and fast delivery is especially important for businesses that rely on timely restocking, so it’s great to know your order arrived quickly.
Thank you again for choosing to place your first order with us and for sharing your experience. We truly appreciate your support and we’re very pleased to hear that you’ll be ordering from us again in the future.

Kind regards,
NDA Toys

Rated 5 out of 5 stars

Good quality products with excellent…

Good quality products with excellent fast delivery.

4 March 2026
NDA Toys logo

Reply from NDA Toys

Hi Danny A
Thank you for your kind feedback.
We’re really pleased to hear that you are happy with both the quality of the products and the speed of our delivery service. We work hard to ensure that all orders are processed quickly and dispatched as efficiently as possible so our customers can receive their stock without unnecessary delays.
Providing reliable delivery alongside consistently good quality products is extremely important to us, particularly for customers who rely on timely restocking for their own businesses. It’s great to know that your experience with us reflects this.
We truly appreciate you taking the time to share your comments and we look forward to continuing to supply you in the future.

Kind regards,
NDA Toys

Rated 5 out of 5 stars

Absolutely love this company

Absolutely love this company, I run a small business so putting massive orders in was a no go but NDA offer smaller bulk numbers at brilliant prices so I can order as little and as often as suits me. The stock always arrives on time.

4 March 2026
NDA Toys logo

Reply from NDA Toys

Hello Amy
Thank you very much for taking the time to share such positive feedback about your experience with NDA Toys.
We’re absolutely delighted to hear that our ordering options work well for your small business. We understand that not every retailer or reseller is in a position to place very large wholesale orders, so offering smaller bulk quantities at competitive prices is something we aim to do to help businesses like yours manage stock more flexibly. Being able to order little and often can make a big difference when you’re managing cash flow, storage space, and changing demand, so it’s great to know that this approach is supporting your business in a practical way.
It’s also fantastic to hear that your orders are consistently arriving on time. Our team works hard to process and dispatch orders as efficiently as possible so that customers can rely on their stock arriving when expected. Reliable delivery is extremely important for businesses that depend on regular restocking, and we’re very pleased that this has been your experience with us.
We truly appreciate your support and your kind words about our pricing, ordering flexibility, and delivery service. Feedback like this means a lot to our team and helps us continue providing the level of service our customers rely on.
Thank you again for your support, and we look forward to continuing to supply your business in the future.

Kind regards,
NDA Toys

Rated 5 out of 5 stars

Brilliant fast service.

12 February 2026
NDA Toys logo

Reply from NDA Toys

Hello OutfirForU
Thank you for your review! We're delighted to hear that you were happy with the fast service.

Our team works hard to ensure orders are processed and dispatched as quickly as possible, so it’s great to know this made a positive difference to your experience. We really appreciate you taking the time to share your feedback.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars

Great supply for Thomas products!

By far the best selection of "Thomas & Friends" products if you are a seller from overseas!

27 February 2026
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Reply from NDA Toys

Hi SpielenMitSchienen
Thank you for your kind review! We're really pleased to hear that you’ve found our range of Thomas & Friends products so useful. We work hard to offer a wide selection of popular and trusted brands so that our customers, both in the UK and overseas, can find the products they need in one place.

It’s great to know that our selection has helped support your business, and we truly appreciate you taking the time to share your experience. Thank you again for your support, and we look forward to continuing to supply you in the future.

Kind regards,
NDA Toys Customer Service Team

Rated 5 out of 5 stars

Very good fast delivery

Very good fast delivery

19 February 2026
NDA Toys logo

Reply from NDA Toys

Hi Charmaine
Thank you for your review! We’re really pleased to hear that your order arrived quickly and that you were happy with the delivery.
Our team works hard to ensure orders are processed and dispatched as efficiently as possible, so it’s great to know this made a positive difference to your experience. We truly appreciate you taking the time to share your feedback.
We hope to supply you again soon and thank you for choosing us.

Kind regards,
The NDA Toys Team

Rated 5 out of 5 stars

Another order

Another order, another speedy delivery. Easy to order and pay. Thanks

23 February 2026
NDA Toys logo

Reply from NDA Toys

Hello Michael Richards
Thank you for taking the time to share your feedback with us! We’re really pleased to hear that your order arrived quickly and that you found the ordering and payment process straightforward.
Our team works hard to keep the website simple to use and to ensure that orders are processed and dispatched as quickly as possible, so it’s great to know that this has made your experience smooth and convenient. Comments like yours mean a lot to us and help confirm that we’re delivering the level of service our customers expect.
We truly appreciate your continued support and look forward to supplying you again soon. Thanks again for your kind review!

Kind regards,
The NDA Toys Team

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