NCSA College Recruiting Reviews 

4,471
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 244 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated professional coaching staff for providing genuinely helpful guidance, valuable knowledge, and constant encouragement throughout the entire recruitment journey. Consumers note that the online platform is extremely easy to navigate, offering diverse resources that make managing student college sports options much simpler. Some people were dissatisfied with communication methods, specifically mentioning overly persistent outreach, late evening calls, and unprofessional interactions. A few reviewers also expressed frustration regarding the membership value, feeling that the services provided did not match the high cost or their initial promises.

What people talk about most

Staff

Customers had positive experiences with staff, consistently highlighting their extensive knowledge and... See more

Service

People report positive experiences with service, noting that it helps navigate the challenging recruiting... See more

Customer service

Reviewers mention positive feedback about customer service, noting that advisors are helpful, responsive, and... See more

User experience

Consumers find user experience to be positive, noting that the platform is easy to navigate, clear, and... See more

Customer communications

Clients share ambiguous opinions on contact, reflecting both helpful guidance and frustrating communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As an international prospect student, I knew nothing about U.S. colleges, SAT exams, or the overall application process. NCSA provided us with this knowledge, and thanks to that support, we are making... See more

Rated 5 out of 5 stars

Excellent in helping and always there to give advice! Helped our daughter to have more confidence and now she is so interested to move forward with her college choices since coaches have actually been... See more

Rated 5 out of 5 stars

Tbh we were a little underwhelmed by NCSA for the first two years. However, after meeting Coach Santos Carrillo we have changed our mind. He was great to work with, very affable, knowledgeable and ha... See more

Rated 5 out of 5 stars

NCSA helped guide us through the challenging college soccer recruitment process. Coach Becky was thoughtful with her advice, very responsive to texts and emails, and generous with time she spent with... See more


Company details

  1. College
  2. Recruitment Service

Written by the company

NCSA College Recruiting is the largest college athletic recruiting platform, with over 40,000 college coaches using NCSA to find athletes across 31 sports.

 Founded by athletes, we support student-athletes in their self-discovery and journey to playing their sport in college. 
 For over 25 years, NCSA College Recruiting has offered recruiting advice and college coach connections to high school student-athletes around the world.
We believe the right athletic and academic fit can launch a lifetime of success. As part of IMG Academy, the world leader in sports education, we help student-athletes on their path to playing sports in college and offer a holistic college recruiting experience. We instill skills and habits that form a foundation for success by enabling direct access to college coaches and expert guidance, by leading innovation in sports-minded education, by building a talented team that inspires the next generation of athletes, and by making a positive impact on our communities.


Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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No recent history of asking for reviews

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Replied to 95% of negative reviews

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4.4

All reviews

(4,471)

234 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend

Our recruiting coach Kalee has been so helpful with all our questions and a great positive attitude of encouragement. I highly NCSA for parents who need support and guidance through the process as it can be overwhelming.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Coach Brian is fantastic

Coach Brian is fantastic. Our interactions with him in the last year and a half of our student athlete's recruitment journey have been marked by his consummate professionalism, honest and specific advice and feedback and consistent reliability. Coach Brian truly took the time to get to know the person our athlete is and constantly provided advice, guidance and timely answer to questions. Our interactions have helped fuel to confidence in our family's decision making and I recommend the experience highly

1 February 2026
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. This program is a scam. They do not care about your child. They care about money and do not disclose the “agreement” up front to you when you sign up with your “coach”. I am very disappointed honestly. The customer service lady I spoke to was extremely rude and sarcastic and not helpful at all. Do you research before your call with your “coach” so you know what you’re getting into. It’s all a big propaganda for money. I highly recommend researching this company before going forward. If we would have, we wouldn’t have ever took their call.

6 February 2026
Unprompted review
NCSA College Recruiting logo

Reply from NCSA College Recruiting

Chelsie - We're sorry to hear that your experience with NCSA hasn't been up to our standards. If you haven't already, please contact member services directly so we can try to address your concerns.

Rated 1 out of 5 stars

Academics not considered

We had a very poor experience with NCSA.

My son is a strong student-athlete with a clearly defined academic goal, yet the schools NCSA matched him with did not even offer his intended degree program. Despite reaching out to multiple colleges through the platform, no schools with his actual degree program ever responded.

The service felt generic and automated rather than personalized, which defeats the entire purpose of paying for recruiting assistance. When we attempted to cancel after realizing the matches were academically incompatible and ineffective, we were not allowed to cancel, which added to the frustration.

For the cost, we expected meaningful academic alignment, real outreach support, and basic flexibility when the service clearly wasn’t delivering. Unfortunately, we received none of that.

I would not recommend this service to families who care about academic fit as much as athletics.

4 February 2026
Unprompted review
NCSA College Recruiting logo

Reply from NCSA College Recruiting

John - We're sorry to hear that your experience with NCSA hasn't been up to our standards. If you haven't already, please contact member services directly so we can try to address your concerns.

Rated 1 out of 5 stars

Not worth the money

Not worth the money, they promise they will assist you with all aspects of the program if you pay for the highest membership… LIES they don’t assist with nothing they call you a couple times send you some workshops that you can find free on YouTube! Honestly do not recommend wish no stars were available to rate this NCSA!

17 June 2025
Unprompted review
NCSA College Recruiting logo

Reply from NCSA College Recruiting

Ana - We're sorry to hear that your experience with NCSA hasn't been up to our standards. If you haven't already, please contact member services directly so we can try to address your concerns.

Rated 2 out of 5 stars

Connections First

It is so so important for the recruiter coach and the student athlete to form a connection. Without a connection, the sessions can feel like the recruiter is not interested in the student as a person and just there to go through a checklist of rapid-fire questions about profiles and to-do lists. Perhaps a better approach would be to ask some personal questions; do they have pets, something the student likes, or maybe a favorite food or drink at Starbucks. Maybe share a short story of the recruiters' common interest. It is important to find the one or two things the recruiter has in common with the student other than just basketball. This will open up better conversation over time and build trust when the recruiter is giving advice. Especially when talking to female athletes.

26 January 2026
Unprompted review
NCSA College Recruiting logo

Reply from NCSA College Recruiting

Hi Jason - Thank you for the feedback - we place tremendous value in our relationships with our athletes and families, and we appreciate the honest feedback and have shared this with our team. If there's anything we can do, please reach out to our member services team.

Rated 5 out of 5 stars

NCSA Helpfulness

I wouldn’t have even known where to start with my recruiting process without NCSA. They have been such a big help and everything is super organized and easy to find! I have loved everything about NCSA.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and professional advice from…

Helpful and professional advice from knowledgeable experts who care about your swimmer! Their platform is really extensive and easy, with tons of information, templates and contact details. In addition they offer lots of webinars that are invaluable to the whole process. Your contact person, who you meet with on a regular basis, will help alleviate the stress that recruiting entails, giving great advice, helping your swimmer set up their profile, and guiding you towards your goals. Overall worth every dollar!

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Couldn't ask for more

Customer service and accessibility very good, with rapid and professional responses to queries. The whole process (so far) has allowed us to navigate through an entirely new venture for our son, and the ability to constantly refine and research how we approach college applications is very impressive.

28 January 2026
Unprompted review
Rated 1 out of 5 stars

NCSA College Recruiting

NCSA College Recruiting
I began my membership with NCSA in 2021 for my oldest daughter. At the time, I did not realize how difficult it would be to work with this company or how challenging it would be to end the membership.
My daughter has been in college for approximately 2.5 years and no longer needs or uses NCSA services. I attempted to cancel my membership in 2023 and have made multiple attempts since then to end the service. Despite these repeated requests, I have been told that I cannot cancel.
I recently discovered that NCSA has continued charging me a $35 monthly fee. When I contacted them again to cancel, I was once more informed that cancellation is not allowed. I do not use these services, do not want these services, and have made repeated good-faith efforts to cancel my membership.
This experience has been extremely frustrating and stressful. I am simply asking for my membership to be canceled and for the charges to stop. I hope NCSA will address this issue and improve their customer service and cancellation process.

25 January 2026
Unprompted review
NCSA College Recruiting logo

Reply from NCSA College Recruiting

Tanya - We're sorry to hear that your experience with NCSA hasn't been up to our standards. If you haven't already, please contact member services directly so we can try to address your concerns.

Rated 5 out of 5 stars

NCSA - Top Notch Service

NCSA has been an extremely valuable tool for our family during this time as we are navigating admissions and financial planning for college. Having the ability to communicate directly with college recruiting personnel has been seamless and easy to navigate. Also our personal advisor, Megan, has been a pleasure to work with and has given us solid and constructive information as our daughter prepares for her university education. NCSA is well worth it!!

24 January 2026
Unprompted review

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