Nautisports.com Reviews 119

Order placed 27 November 2025.

February 1st, 2026, I have still not received the package, a refund, or any proof that the package has been delivered.

The shipment is marked as “delivered” by the carrier, but the goods were never received. The seller has not provided any documentation showing that the parcel was physically delivered to me or to an authorised third party.

After several weeks of correspondence, the seller refused to issue a refund unless I signed a legal declaration in French for the carrier.

I formally requested a refund and set a clear deadline. The deadline expired without any response.

As of 24 January 2026, I have still neither received the goods nor been refunded.

I have now initiated recovery via my payment provider.

This review reflects non-delivery and failure to refund within a reasonable timeframe.

I requested side shields for my Julbo sunglases. Nautisports was the only place I could find these, not even on Julbo website. There was a problem with the local transport company in Spain, but Nautisports fixed it and managed to do the delivery. Excellent service and support, thanks!

I needed a mast light very urgently, as my boat was in the shipyard, and I found exceptional support, truly noteworthy. Congratulations to the trained and motivated staff.

Sales support is effective and timely. They shipped on time and guaranteed arrival of parts at my desired date.

I ordered a pair of Nautisport Bermudes Lassari shorts from the UK where I live. Very versatile and strong sailing shorts. Unfortunately they were far too small. Thomas Dudragne from Nautisports guided me by e-mail as to the size I needed and supplied a larger pair without delay. Throughout the process of return and resupply I was kept informed as to where my packet was. Excellent customer service. Thank you.